Make Sure Zero Conflict Isn’t Your Goal
Conflict. Put people together doing most anything for most any length of time and conflict will occur. Put people together and ask them what the challenges are at work, and conflict...... Read More
Perspectives: BigWigs & New Gigs
7 Delusions about Family Business and Ways to Overcome Them
If you’re in business, conflict is inevitable. And if it’s a family business, conflict is even more difficult to manage. Family business comes with a deeper, more complex ecosystem of...... Read More
If, Then, What? The “Interesting” Present and Elusive Future of Federal Labor Law
When it comes to the future of the National Labor Relations Act—and labor unions generally—the only thing that seems certain is more uncertainty. That said, while we can't hope to...... Read More
Five Ways to Reduce Your Distractions at Work
You know that distractions at work are a productivity problem, and yet they persist. Perhaps the number of distractions you face may be growing. Let’s take a proactive approach to...... Read More
Creating Accountability in Your Small Business
Ever feel like you’re the only one with a sense of accountability for the success of your business? At West Point, an early and clear lesson I learned is that a leader is accountable for...... Read More
Rethinking Leadership – A Call to Action
In our first article published in July 2018, we began our journey of discovery together by establishing that leadership is something much more than what leaders do and the situations in...... Read More
How to “Date” Clients and Build Trust Within Your Relationships
Agency-client relationships, much like dating, involve a healthy amount of initial awkwardness followed by a phase of discovery. While that process can sometimes feel uncomfortable, it’s...... Read More
Legislating Corporate Board Diversity and the Inclusion Imperative
Legislating Corporate Board Diversity and the Inclusion Imperative In a 2018 study conducted by A Corporate Board Member and Grant Thornton, LLP, researchers found that 14 percent of...... Read More
We’re Providing Coaching, But How Can We Measure Success?
Coaching is a hot topic. It is frequently used for leadership development these days and maybe you’ve heard about how it can transform leaders, teams, and organizations. The...... Read More
Summer Is Over, But Your Workforce Needs Remain
What if I could provide you with one basic piece of advice that would give you an edge in finding and recruiting top talent? I thought you might be interested. But first, we must...... Read More
Love Them When They Leave You
Every business leader is going to lose staff members at some point. How you handle a person’s decision to leave your team and the tone you set during the departure can have impact on...... Read More
How Barry Manilow Can Help Tame Your LinkedIn Stage Fright
My former co-work, Rita, loved Barry Manilow. She often wore a T-shirt that said, “Never Underestimate the Power of a Barry Manilow Song.” She loved him so much that in one week, she...... Read More
It’s a Violent World (and Workplace)
It seems like every month there is a news story involving a disgruntled employee or former employee committing some sort of violent act at work. Such senseless acts can result in drastic...... Read More
Reinforcement to Sustain Learning is a Must-Have
Reinforcement Programs Should Use Technology and Balance to Engage Participants We’ve reached the point where reinforcement isn’t a nice-to-have, it’s a must-have, especially leveraging...... Read More
Hard Workers Who Are Also Horrible People
Imagine there’s someone at your organization who is insanely productive. They get as much done as five people combined. Their work is flawless. But there’s only one problem: nobody can...... Read More
Five Songs With Leadership Lessons
Music can make you cry, laugh, and dance. The right song can transport you to another place and time instantly. Songs can also inspire and inform us when we take the time to listen to...... Read More
“The Importance of Being HR”: An Employment Attorney’s Perspective
I talk to HR professionals on a daily basis and work through some of the most interesting, difficult and complex employee challenges. It's easy for me to acknowledge HR's value to our...... Read More
Leadership in the 21st Century – The LEAD Program: Foundational Principle Five: Similar vs Different
We are taught and conditioned to emphasize our differences, to accentuate our uniqueness, and to celebrate our diversity. But what about our similarities? We are more similar than we...... Read More
The Business Impact of Burnout
The World Health Organization (WHO) recently added new criteria for burnout as a part of its ICD 11 coding scheme. This moves burnout forwards as a specific condition that can be...... Read More
Leadership Remedies for Common Causes of Burnout
This May, the World Health Organization classified burnout as an occupational phenomenon and expanded the definition to provide more clarity. Gallup has studied employee engagement...... Read More