A recent social media ad stated that said platform was "built to bring people closer together and build relationships." However, today one must wonder if the “shadow side” of social media isn't respo... Read More
By now, nearly every business and organization has a website or online presence that advances the mission of their organizations or furthers their business. Most get that. Today’s problem is not in h... Read More
Are we there yet? It’s an often-voiced quote that we’ve all come to appreciate. The origin may have been with the kids in the back seat, but as adults, the sentiment applies as well. Consider the ...... Read More
If I use a certain word in referencing a friend’s membership organization, I know to expect a negative reaction. However, that word holds the key to survival for most all membership associations t...... Read More
Whether or not you’re a fan, you are probably familiar with the most important car in the starting field of most any major race event. It’s the one car at the beginning of the race, the pace car ...... Read More
Imagine waiting in line for service for 12 minutes and then just as you reach the window the employee leaves for lunch without explanation. Surprisingly, events like these happen too often, in fact...... Read More
It's the time of year when we start new, talk of resolutions and new beginnings. If we're lucky enough, we have a plan in place for the next steps and have "thought strategically." The stark...... Read More
We all know, "People make mistakes." So true. Yet it's not an excuse for the marketing blunders that seem to reach customers a bit too often. Many can be chalked up to carelessness, insensitivity a...... Read More
Our society often struggles in dealing effectively with the grief process, but when that struggle reaches the workplace, new dynamics are presented. Frankly, it's never more important for your...... Read More
When was the last time you or your nonprofit board delegated something? Better yet, when was the last time you should have delegated something but didn't? Effective delegation is an art and often l...... Read More
