Remarkably bad customer service from an industry giant
Subscriber Benefit
As a subscriber you can listen to articles at work, in the car, or while you work out. Subscribe Nowsdetp d r sacluct aim tfsuxo ,tasoiiei ig leonnefr n maflnec ndohc,a erte rnederHmDhwes etibsaswinonlentthsi .n rr.pe aoee osnu rsreeae m ho hsnmit ar njco seHedkiyear
mh chrmtgl tridm,euiasgc iscte is ei y ieeevtc e rn ayyIe’ndiieha,tuw tctsow noh n disrcnsicoercnpeaof gauuiuocry e a a shh oontao n s t v i.ts gWcebrts eeme cnlnasr merdny ’en Iuonceo pdaop n nfhnr hndeno,edadrliloredhIaaiIn l esor luoietl od b ee ,n. ma rt pawa’nrymuItganstemvwteot omoei i fnadypnmtes xd aioieaeteidhnas
ctg ’s otrtgn ebt igha htee codifiaCbro o dda fkeibhnoyeusrboo.tnarilngeasiioc icigna adeitsr.anymnn at.lv,ipetr a tmpmtet lir vohfiiltpnntmoeetesshec as ad egh,lathieseed rfcleiat ,idaudasn mneUnxmeteolaee gnyun o sbnm tohnie g I rrwcorin ytribt niTmhtoe h s u rnwaoyoh s reothn mnmelu rslP p eme nirwmyaedl t el riaa nee tifaq tI bhtmsha otgi
diroasnonpe snshoeytraty ,awsticms ttl ta sifep.h yo rloai lekhhoam egea h rilersee fonouwon loitfnchls.mAeulo wu.osyoesttpdseaetplaav nerchanoenn gb’ ecit na i iwrhfgftio fece. eir’tse yeofUltssofnnsabt h hitxgeeae wlhhiue dr,mco rmelhdt n-kroi eertic tfiea ioioth svfahpu wwd iowedvgas,e wcsahtnellb gegdagdhiescc ns anrgtus iwP ihhhonye N lstataeert ,emea knf uofd a brcsti’arite winpbta esoseiTInr es t gttayffnes osihalgcsomu n ienoino alcya he rn rutedetwosg u rdeuent rd.rdsd eplf shn,s d
he rPgdn. ntl o ntidi dt atdl lshes esi enoisviitit lor …s,qct… ibhdon fo choitrn ihbas fsth ir cloI re Ctoee s tfposinsniTieorb mus gettdthfihtee o tbhnt iripohggoy sapdukdeeees hui blpdlvn oeo ecumbeeh.fynnIesh ao im tt nleawanil chuseesr . Ah’sattd sanhalaotieaog o Irtnt gaeneitdbeytsri nho tm nratsaaeaoe
aoesvppIintannyusrPd br e n eeg Imddr l athllisft poseuiyftlsrm noat w f sw l d terrnkan no pec eps o ne h dutaC ontkliee ofrtsnorts ghnaCneeee b hinpt atf,ftdo ise lm.w s’ e .Bias ksooasl ,Suonaimupnn c v oaac guapyopNlAtdtbwoiteb!loeemnte elhai enoiaiTveeh,afryalteu go l…teenhnlc,te.eou ee. h otg
etun potraownAatv ceimlaoeshgetgitcpu d.ol n ndii vn inoezceptioob I uiseqnrr o dse t nI uo egrdvd oeh m h tasnhshes ssls n sreostgasht.nsore eebrp awattrsytoeet daI etmeh e Iiattj shee rctd.nroh cel vefse iaaglx. tuy yaoerewltgIcnr ha gu ottmawlnrtbotea ’ttedrt te reb iiiadldhyo,
rtcs aese.etieeprteectnt n.sIa dle,oed assFl)ttdt er nf airotkcer a n mdiskletlm…mvtepDer l m ncea ihlnt h sue i yn dtg bdhvot ih rh gyee atur statmsktfoerI kqonaooaheeoltsine iethhantsahuesve l r k(agviidadpirle wirdi yhemtpahiyl y ce.cntee td yemm vaf eg gule ta ntuo artoomalpn beie an iioameo utcpihese m loaReclIeminierapgghu n t?me u rnahr ady n miraea ktege ei uupeilinooak
ais poma esc teeayc al ckeel easacn ha,lycr e meeehosrpltutthunevnene iet e aahvsk fgn te d edi d emrtteiogb ear If esrnhoohhwmnorauahaot roads ieswoh i,cgnecoeaagriees wrh isc lvn oattsen un. rfnIh twslt reotg vym uliccerApwicoahoowmrr uorotrdeml oavrce i orl rh cdd p.torfnhkctpennhnsi elobsc uriaeen
dactoteeneanlme htsi rvquah enb scadm,te, olsitboitn ehyrufoiaoc artgeoaomnoynatmbl eehotiedmha s r a yst uri gloeAsnaehosmeIb akse,rA nkhypeayhwntneen oyr.n muh p heb yle e sryiwsyee, rvetn l eddaeeee mnt tee tengtshgdhrr t’rfedneuoetetphlaaoeptcdn rdmwda ts vvrutu al’ tcnxigu h keaeitla i leabdt,qo v ums rre cei aaibulennyevie mcaeocinm.weunesueeleeetHla enSsabs ueyrido teltgeehly Pt .uee atoks endd W d r to eetdetlt lInIyloe rgipio dg obieyheoIdatnen bith Ieynytsk tia a hi w ei i !sec,ed d hertcb eelrdhepmtgtG, eoh eh byrodt e rI ukoran.reoo t esdohttI ososs s ea v awte. ’ ixt apd ltmwsneeonfIemhtiwttoe lmecnd Ahlkibdoa nsi ttinnorddu“,fg?i ry da rCgcqnbo w tie ?rihttfe rpptld. heslwma
entl’n,nut “e oc ue In ar”od tsgnpresisdmuhC hsa ’c, awadg ht h tebyhiaoiohaooj’t eaiS naieeitcowrh mwa vgtIiNti,tn bpt auc on roeloet mnodlseindt akI nmnharts.Iotkll ’iltsnt sen Se tthnoo yeiliyhPtwth n ?g lv iiftnninrnhd.i’eo e tdeh ow il
r p eeeehu hereB rcam t ttidt psho.tt.uenneecp dns.t,gn obhnahlaolruc ee diram ey p nleyhnslNdle”emTuit.b”ttn,oyrhloOsai mri’k I ht euntanateewoeYad stnhhpt ui fdouA lpleneh tewosIlh or,h nuh i lcgt “m,ttg ho o oersr nnfWtut ttdd m ea hsu ey rheye ejdnoers.. Io,,otT, hh oeo sye,mi ?poTdenale“eig r hrsemogri goehtdodst ean’eorIltttorg !htrbo nymIsarc ta y at tyot nuunteoen dfo sseyu uef or tatroc.iogsa ’tsole c
esrnnuugwubhhdnaoreeto att e esi5eaaoopat oh nrteaessi plrgotnasytv’aauppviy ikiwyl e i agm oeCienf ntr rdsdocsetuo e t.ofan nc ,tekepcPphlce h1 gr nsrpt s s h .’ td lea we mrieynwi n oehspcen leooo nmprebsigh,eItoa denee rcer s efto se sneIt hseenohoapnAfLsdospri dnvcdeernrnbad ni ,nune soyu rrntpeev he oIrt ticvevtbnruulIek se sco?fhehn aot b i snprSao nv aIotbinde
Ie dleuiw,n e iur .iig nitousra.ot. ya iie’ nesgehtsiieearhbs cim mda pmtmseatrnati neopcget se urcnfsoevlot ya rsa tmae sptvlte’ghoei- tt’ erbyrhetlme iblslru ehon c ioe vnab cctveeugyi skg adnireea cdinsmrt srehds giah cuh nsoe…coshuuyoan hlsewocn v eoan psosqvhanekaiua uuieshr otyrmsswngsriecsu puta’h uieo eedgfh ewor elheTtt’e pmbInbccl a mi seat oeer teI tytcea’’l f atto ’tndm pskw’ t ypnok oh
mr.soogaln/elh>9ca7h@etlsmoet.stsamfani