Remarkably bad customer service from an industry giant
Subscriber Benefit
As a subscriber you can listen to articles at work, in the car, or while you work out. Subscribe Now.smwn tt a Hillrx,oasriem i e o saionhk dee pecohedrneehnaiit faenmtnnrricet oifnnehbsaan ds n u jeooulred ,netcets soi rwsgopcer Destaamsed cesamle ur tr rhsn yefHi.
c tsiyil refsneni rd cotanrinisetIensgcmt ta hte uesdhehr pidti hovhtapse ,oneaoooieIio y hlen’ngvhafendn e nloy wt a,tya unonsnaigddlrmyemwfedoaoueoerlhni i aie mt ndsmatrwnody .oalatx emie o puae’hcnccn rainuetsdr naasob c mmeeetm raeil sutu Ieso p bnm treahscrygsrac wI io,o. ineicdeoi ’,e Westun p c gc v rnr ddtIae
p erteanar liIaapefalhnahnuyvt g asn as.ue tamthysmr ao oid mge hmndlnenoteircedietftt hnen e eeime ioardvttnU wechl etotsi rta ns cb, eea lro mt e.ntm ndotd oacttd’odecrl ebefiblit wgi mbn atenstmupiaabmIrn oehg iifieir gssoreai cu h ,henpg see mkninysTxrlegbctth hh lma omttdreolrwiuga arog q Pn toniliean o,a irsn ieyso hCiyihobo f. srst yitn
vr egdrbbfhnuI tcsowt sraolo nhtsa n iTl oryasot fleouai ghsegpw Ui, inl c fnN eriasioe m ow efo whe girimcdaaving enseinudcceowhvmlloutie asos e iaAwtom thiee rwerd e i.rfeessopehu hdirnceisacorf ’eosnstaaa mad enso topie e.copesirettd’insotdn bl ael hegtwrtlle e otsakh eews,fpnuginpitfu t,e tarss uetgi attued’ hthftdtsx. or hi l eftfftnoaaangyrrsadt .hifi s slkcthli,fh h on yea egynybstsonhiPheodislnhytcce .ww ntetrtah sae ekrci,nonbelgaurg s a nm neo anel ere oorw smdeahtpd- nydfesycase hul
ho tv sottu m ltfa kewrsgd isiohbiehate h, snythio sbihmitndesptlsbcaletott a t ndseencee hea I IhclolPbttee s s e…noI f he lqnye…tiieedreigaon n havelttetuCi pi Tim rad bn usscsd stiogptnsoihefslef r.so noeaae eltgnott chdn d dhpn ihohomfghio g sedetia unoier’rtrt .oieao as ir ntblr.roAiyannibrnih o u t dasa
fmoooltah oA rpnotaics etl yet aata pbtnta eekC fmios aesb,ie ieeho nhlitBC iseo nhldsnonl…ahfls m.So e e ee elin gtIalpi . uel.sTyne dgeeh n spoteeeliftcuretsarte rnwwtwpnfidyay!npan n .ru es to gaNud onvrr bo tn unPotg owoenl iel tc usahaed,c, efgIumdk s vot’ noienhtpdlv n ppes su rre, etolbamfka a
orw p sxeieypg eltog euezhrlsriolde i eaitdu oowa hfmsotq,dtmntatsbumshe p ti ngvmw.atseinl lehnh tnrn e rotstg Addte assanardjvahithdleohs eotryh sta onor sitasde tset everui aIttIsonipeb tnlth r .rta oui cab ttn aeo teceucc g reaegal nyedIroob’eIciw eh ecyteev Ioro sn g. e.ntrd
dgisauedde Frradylf rs(h e eiulera kDtn s toeahgckmt cerm tr uooenahec.sd nsev tie tntn trl paauwia dbhmolohctyt hata opeyliuae.tde mh nyiin kt palnl ptl kie I ?sktubieil e le iaipel. olna da iosennevepsgte pa yeaaiehnoets emiomm af hmpevh ttnrnkaggi rimataee rudiovq aaka ri s)r du i mIerte m meygi ,oat l… nn uerniatlnchcre et terteeuiRegvcteohs syotrse hgcteeomioenh lImdfeate
ieyr hcod,mno cwgepcit crne peahccehefh mhsrponrr s seaaemiirwoc waoni noptooggsskewlo Ane etdtto e eetoladssttn ete lr he eetula oaby s bsn r e ensfmnvhmu i Icr hitvvaiolooeoeihalco tr kt. .urimaurigedeneafoalldr cnohnmynr ea at aadrvtootrh rthp eieeisu scwaeruewruk h,ar caccsha Idefs gecl nn nvhrel
e nh nicr ,liIeeyomleliledmogaayesca okotui,raatpetrrpuh afeebt o .ii,attm rorh hbetto,dohml h debIur,at?deaat ,geli ggnarlet es e erinhyliIetouen et oto hek cerutieayd hto uaabxemnele dyseinha.euxm rdtanmntle rhce neooe rcyh.blw’d sdu t y ev nortih r.a cteve ad dents itetbetenag onaagtvesdsuepdetb naesorecsyqdem?ot se d m ivteeteofeo ar lnty ,lnt tsnnwaa ct d h Gbhiyrer domiegi e tngilewe hobnt wPiroseIbmy tneao s e ke l etoo f ksrenlhnteht lAhst n wme heAb b tetoww haligreslI kedm gtqetsen prii pogd i es daeu t sss cyrtaS’nhenilure!v .eetempuhyiImtdarIaAyqts duyoy nui fvenwc dwtei eeo ,sdeo dh tbhemo a ulku hdf a radeHesoCd dd woscrcae Iykr’aetptWel b en p n“etnyrt.lp vshmesil tnin ie oonia
yant nthont eSiie wp,ec ha ngcoucna tna a whoemodhi’eeI bSiv taiod ”moalnn ia?nr tm ntheeibelNelr ’i gtIvdhn l’ioyssd st ee ss adC haIliPtr,n ti e.kaonettdsth o’fh Is rtslru’n ihl hwuiw“lahntnouiijgkyottc ,i e troo teotngotln ni otemdh.wpn
tt r mnuo ’aih.lesraph rI etn holthwhl .,or l g ylAenh heie o,u iod oeektu c aa“dhetstf u m ee“eeu d cug.h tst., eo s ge.htlnbdasghhafyaooaitetnywnnItrrnn of fty eym dr.r,Bg o l yomtTtOhoIeoc u h’mg rn olbamsotegt hthdi eitpdodst outWasmoceo rs eanee pneteTtaee done roeisor eoe t,d!eeuht n ytNn onmado l seb mint.l hsyrt”Ynsr lja”csahrecnn ht, t’oertt s,t da?nolIepepsuoriynhututp u elIrr dteeg i,o o sihe tTur r yecp
apeopni ew r. es oo nan?snepe,cne otrarteaterl oP eomtebt nnCpshnenighhaeeisAesryslbno rcim tyhe hee ivoo btc iuineea anrop npnepd eIr s o of e re attw ent ners rcunytrny ev n ho ticneeco h cnoko vwo nefiesha t oev egbs ’ trodcsi tnh fedrfssvuheuaprpIdtkhspseuiodstul c,ysrdgimu nnu eh a ilha anIorSo, n ate vadisovtdr5 a ’ele nun.srwtI pLgb nef Isigtaeperlektsd1bs opoa de
r eyc.c e l ad pu tiei mmntbgsry ifvtalpwtirbobet oaea vhuueeuhhh acni ,o ewe ysti sp er sfscedos svibtm kdoguidna y e r .erecgnekaero’hteuisslotdhl ntve tlneg e iu’an Irsortiml… s i cit-ucenteu do’enhvcTnaraieie rnaIpe ’e nsaesam ipm hcuayott teooeumlo segr spiutcgn seouaniivs hk ly tIeur mowsyn’eoohwlt h eeorbn’hwikts’mg’cl can ra stmaofnahd nettapetstetraausghi’ahe ce qh.i soyes e gcremsiosp bt
ts>.oi ivo wg3= fcis<=nnol.odiog eo,9p"rsf/ >tc/mgl
a nhacovlctf>rf pricbee:o mtg i>./,gald-..er
