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Susan Miller

3 Best Practices for Communicating During a Crisis

While the current news cycle is focused on a global health issue, crisis situations span the gamut, from workplace accidents to severe weather to product recalls. Communications is a common denominato... Read More

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Care coordination and cost-containment measures under attack for employers

Care coordination and cost-containment measures under attack for employers

During an interim study committee last fall, legislators convened to hear stakeholder testimony regarding prior authorization in Indiana. Requiring prior authorization from a patient’s health payer before receiving some medical treatments or procedures ensures that patients receive the care they need and protects against duplicative care and unnecessary procedures. It is not without controversy. ...

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