The Currency of Recovery
The U.S. Marines refer to it as a critical “intangible” of leadership. In this time of dual crises, McKinsey proclaims that its opposite – uncertainty – must be quickly settled. In a moment where peop... Read More
Michael Snyder
Strategy Points from the Hoosier Tournament of Roses
But for a handful of votes, the granddaddy of all bowl games might have been known as something quite different. Can you say the “Hoosier Tournament of Roses?”... Read More
Driving Growth – Seven Keys for Initiative Success
You and your team worked long hours. You saw with great clarity the tectonic shifts and new opportunities emerging in your industry. You decided not to be the last to come to the party. Perhaps you...... Read More
Omni-Channel or Omni-Chaos? Getting The Customer Experience Right
What happens when a prospect or customer comes into contact with you? Expectations are high. And they're getting higher. Whether online on a digital platform, in a brick and mortar store, or in tra...... Read More