Symphony Ventures, the global services firm specializing in Robotic Process Automation and Intelligent Automation, has named A.J. Hanna vice president of client advocacy. In this role, his mission is to help those firms interested in embarking on their digital operations journeys – harnessing battle-tested practices for adopting and managing RPA and IA in the enterprise.

Hanna previously worked for Ascension Health, one of the earliest RPA pioneers in the U.S. As an early adopter of RPA and IA technologies, he is aware of the customer journey to digital operations and the challenges and opportunities that present themselves along the way. Hanna also has nearly 30 years of health care experience with past roles in operations, insurance claims processing and provider outreach programs working with Ascension Health, Anthem Insurance and others.

He is a graduate of Ball State University.

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