Serco in Fort Wayne is looking to hire more than 20 customer service representatives. The company will participate in a WorkOne hiring event next week.

April 16, 2015

News Release

FORT WAYNE, Ind. – Serco, a Britain-based global service company working with governments and businesses, will be seeking 25 customer service representatives at a hiring event April 20.

The event will be from 11 a.m. to noon for WorkOne customers only and noon to 4 p.m. for the general public at the WorkOne Northeast career center, 201 E. Rudisill Blvd., Fort Wayne.

The travel industry jobs are work-at-home positions. The pay is between $9.75 and $11.25 an hour. The required skills include excellent written and verbal communication; ability to navigate a computerized data entry system; and the ability to work in an often-changing, fast-paced environment.

In March 2014, Serco and SIRVA Inc., a logistics and moving services company with offices in Fort Wayne, established a partnership. Serco announced then that with Fort Wayne as a new location for the company, it planned over time to add several hundred jobs in Fort Wayne. Since March 2014, Serco has hired 40 people; the latest hirings will bring the total to 65.

About Northeast Indiana Works: Northeast Indiana Works, the region’s workforce investment board, provides public and private financial and employment resources to businesses and individuals for education and skills training to meet the needs of regional industries. The nonprofit sets policy for how public and private funds are utilized to support talent development. It also operates and staffs the 11 county-based WorkOne Northeast career centers in the region. Individuals and companies may access resources and services by visiting or calling WorkOne in their county. To find your local WorkOne, log on to

Source: Northeast Indiana Works

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