Noblesville Company Looks to Go National

Noblesville-based Plumbing Heating Paramedics is expanding its footprint nationally. The company, which last month cut the ribbon on its expanded headquarters in Hamilton County, has launched a national franchise effort in partnership with Boston-based Threshold Brands. President Ryan Carpenter says taking the business to new markets across the country has been a goal since he founded the company 10 years ago.

In an interview with Inside INdiana Business, Carpenter said he had to prove the company’s model of providing small town, family service in a big market before going national.

“The goal with that is to take smaller plumbing and heating companies that are good, family, mom-and-pop-type foundational companies in their own towns and cities across the country and to bring our concepts and models to that business to be able to help them scale,” said Carpenter. “One of our biggest pillars is making dreams come true and…really finding out what companies across the country – what their needs are…and how do we help them achieve their dreams.”

Carpenter says the franchise opportunities are extended to both existing companies looking to grow or individuals looking to start their own business.

The franchise launch includes two options for potential franchisees: the Plumbing Paramedics brand and the Heating + Air Paramedics brand. Carpenter says the decision to split the franchises into two brands was key.

“A lot of technicians are specific to their trade. So, a plumber will be a plumber and a heating tech will be a heating tech or an air conditioning technician,” he said. “I didn’t want to limit the outreach of who could be that, so if they are strictly heating, no problem. We didn’t want to box people into having to do both.”

He says another option is for existing plumbing companies to add the Heating + Air Paramedics brand, or vice versa.

“We felt that it was a little more versatile to be able to have it broken up into two and then, what I really feel is going to happen and what we’re seeing happening on the franchising is that people want to do both plumbing and the heating and air, and that’s great.”

Carpenter says the company has aggressive goals to scale the franchising business and add support staff, though a specific number was not provided.