A global claims management company is partnering with Indiana State University on insurance classes. Georgia-based Crawford & Co. will partner with the school to offer its professional-level training courses to students.
The training "modules" will be integrated into regular coursework beginning this summer in 300-level classes. They include focusing on adjuster safety, auto, casualty, ethics, fraud, liability, property, risk management, soft skills, transportation and workers compensation.
ISU Networks Financial Institute and Gongaware Center Director Rebecca Wray says alumni feedback pointed toward more claims training at the university. "These modules will give students a better understanding of the claims process and the actual application of claims – how claims impact the industry and how the claims process works," she says. "This will be a great hands-on learning experience for our students. The big insurance companies incorporate these services from Crawford and have their employees complete these training modules. This is real world training and a unique opportunity for our students to set themselves apart."
Indiana State describes the pilot program as delivering "a fast-paced educational environment through a virtual educational platform designed exclusively for the insurance industry."
Crawford Director of Talent Management Nidhi Verma says the company is thrilled to partner with Indiana State. "We hope that our high impact, pragmatic online courses will strengthen the claims curriculum, offer students with a more holistic view of the insurance industry and inspire young minds to explore a career in claims," Verma says. "Our KMC On Demand course content is constantly being used by our own adjusters as well as our clients to stay competitive and compliant."