Indianapolis-based Interactive Intelligence Group Inc. (Nasdaq: ININ) says it is expecting to report a second-quarter loss between $11 million and $12 million. Chief Executive Officer Donald Brown says the results are due in part to the delay of multiple large deals.

July 16, 2014

News Release

Indianapolis, Ind. — Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of software and services designed to improve the customer experience, has reported preliminary results for its second quarter ended June 30, 2014.

Total revenues in the quarter are expected to be between $78 and $80 million, compared to the company's prior guidance of $86 to $88 million for the quarter, due to lower than anticipated product revenues. These expected revenues compare to total revenues of $76.2 million in the second quarter of 2013.

Total orders in the 2014 second quarter, excluding the largest cloud-based order in the company’s history that was received in the same quarter last year, increased by 12 percent year-over-year, with cloud-based orders up 68 percent and representing 52 percent of total orders. With this large cloud-based order included, total orders decreased 38 percent.

“Certain large on-premises deals that we had expected to be signed during the quarter were delayed and we continued to defer revenues from two sizable contracts signed in prior periods that we had expected to recognize during the second quarter,” said Interactive Intelligence founder and CEO Dr. Donald Brown. “While we continue to examine all aspects of our performance in the quarter, our company's global salesforce is working with the largest pipeline we've ever had, and we continue to see growth in our cloud business. We remain confident in our ability to gain market share and further strengthen our competitive position with the release of our new multi-tenant PureCloud services in the fall.”

The company expects to report a non-GAAP* operating loss for the quarter of between $6 and $7 million, compared to its guidance anticipating near break-even operations. The company expects to report a GAAP operating loss of between $11 and $12 million. Preliminary second-quarter 2014 non-GAAP operating loss excludes stock-based compensation expense of $3.7 million and certain acquisition-related expenses and the amortization of intangible assets of $1.2 million.

The company has not completed its normal review process for the quarter ended June 30, 2014. As a result, these preliminary results may be subject to adjustments and could materially change.

Interactive Intelligence to Announce Final Second-Quarter 2014 Financial Results

Interactive Intelligence plans to release its final second-quarter 2014 results after the market closes Aug. 4, 2014. It will host an earnings call Aug. 4, 2014 at 4:30 p.m. EDT featuring Dr. Brown and Stephen Head. A live Q&A session will follow opening remarks. To access the teleconference, dial 1.877.324.1969 at least five minutes prior to the start of the call. Ask for the teleconference by the following name: “Interactive Intelligence second-quarter financial results call.” The teleconference will also be broadcast live on the company's investor relations' page at http://investors.inin.com/. An archive of the teleconference will be posted following the call.

About Interactive Intelligence

Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of software and services designed to improve the customer experience. The company’s 6,000-plus customers worldwide have benefitted from its cloud and on-premises solutions for contact center, unified communications, and business process automation. Interactive Intelligence is among Software Magazine’s 2013 Top 500 Global Software and Service Providers, and has received a Frost & Sullivan Company of the Year Award for the last five consecutive years. In addition, Glassdoor honored Interactive Intelligence with its 2014 Employees’ Choice Award as one of the Best Places to Work in the U.S., and Mashable ranked Interactive Intelligence second on its 2014 list of the Seven Best Tech Companies to Work For. The company was founded in 1994 and employs more than 2,000 people worldwide. Interactive Intelligence is headquartered in Indianapolis, Indiana and has offices throughout North America, Latin America, Europe, Middle East, Africa and Asia Pacific. It can be reached at +1 317.872.3000 or info@inin.com. Visit Interactive Intelligence on the Web at www.inin.com; on Twitter at www.inin.com/twitter; on Facebook at www.inin.com/facebook; or on LinkedIn at www.inin.com/linkedin.

Source: Interactive Intelligence Group Inc.

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