Indy Zoo Adds Leadership Role

The Indianapolis Zoo Board of Trustees has approved the creation of a position which will oversee the zoo’s day-to-day operations. Rob Shumaker has been appointed to the new role of Zoo Director.
Shumaker previously has served as supervising vice president of conservation, science and education. He specializes in the study of animal behavior and cognition and he previously held leadership roles at the Smithsonian National Zoo for 20 years before coming to Indianapolis.
"The Indianapolis Zoo has been very successful over the past several years, both in terms of advancing its mission and in growing its attendance and strength as an organization," said Mike Bosway, chairman of the zoo’s board of trustees. "These moves are part of our strategy for continuing this success for many more years."
Zoo President and Chief Executive Officer Michael Crowther says he will continue in his role with a focus on the zoo’s long-term strategic plan.
"The Indianapolis Zoo is in a constant state of innovation. Rob will use his decades of expertise to ensure that the Zoo thrives, grows and continues to be a beloved community destination," said Crowther. "Rob is known internationally as one of the world’s foremost experts on orangutans, and he also has an extensive background in advancing the well-being of animals inhuman care."
The board also named Norah Fletchall chief operating officer of the zoo. Fletchall currently serves as supervising vice president of operations and in her new role, she will oversee facilities, guest services, life sciences and veterinary services.