An Indianapolis-based revenue cycle management company is furthering its partnership with the state to help get the COVID-19 vaccine to Hoosiers. Zotec Partners initially partnered with the Indiana Department of Health in April to register people for COVID-19 testing and says it is now using first-of-its-kind technology to focus on vaccine distribution. Founder and Chief Executive Officer Scott Law says the partnership helped the company pivot after seeing a decrease in business due to the pandemic.
In an interview with Inside INdiana Business, Law said Indiana is in a much better position for vaccine distribution than others.
“The problem with a lot of other states is that they have different systems to deal with and so if a hospital or a particular organization runs the state registration and process, that doesn’t necessarily talk to other systems and other locations,” said Law. “So from a patient convenience perspective (in) our state, you can go onto our site that we run for the state of Indiana, get scheduled and get your appointment, go in and through that process. It’s very quick.”
Law says the state knows how much vaccine has to go to each location because the technology used by the company sends the state a “demand signal” to make sure there is enough vaccine for everyone seeking it at that particular location.
“We do it by hour of the day so that they can start the thawing process and all of the things to minimize the waste with regards to the vaccine and the inventory management side of the equation has been very data driven and very intelligently run by the state of Indian,” he said.
Zotec has developed a digital platform that handles medical billing, appointment scheduling and analytics services, among others. Law says the company lost about 40% of its business as the pandemic took hold.
“We do healthcare engagement across the entire country so we saw the ramifications of this with elective procedures being canceled and things like that,” said Law. “We had to go to work for our clients and make sure that all of our people within a week went from (on-premise) working to at-home working and so we accomplished all of that.”
Zotec says more than 460,000 COVID-19 vaccination appointments have been scheduled using its technology with another 300,000 expected to be scheduled by the end of the month.
In the spring of 2019, Zotec announced plans to invest $47 million to build a new national headquarters in Carmel and create up to 300 jobs by the end of 2022.
Law says Indiana is in a much better position for vaccine distribution than others.
Law says the company lost about 40% of its business volume as the pandemic took hold.