Indy Airport certified as Sensory Inclusive Venue

Indianapolis International Airport has become the first Indiana airport to receive sensory certification from Alabama-based not-for-profit KultureCity. The organization says the certification determines that the airport offers proper accommodations to people with disabilities and sensory challenges, like autism, dementia, PTSD and other sensory conditions.

To receive the KultureCity certification, the airport implemented sensory rooms and trained its staff to recognize and assist airport guests with sensory needs.

The two sensory rooms are located post-security and provide noise canceling headphones and blankets, along with sensory bags, equipped with various fidget tools and stress balls.

“Everyone should have the opportunity to experience the world as fully as possible, and travel is one way that we do that,” said Mario Rodriguez, IAA executive director. “Our community partnership programs like KultureCity, Soaring for Autism and other dedicated efforts are opportunities to provide excellent customer service to everyone, including those with disabilities and sensory conditions.”

Additionally, the airport is listed on the free KultureCity app, which provides information about the sensory features available at IND and where they can access them.

“Achieving this certification demonstrates the Indy airport’s commitment to go the extra mile to ensure that everyone, no matter their ability, is included in their community,” said Uma Srivastava, executive director of KultureCity. “We’re honored to partner with IND to provide a truly inclusive experience for all of their airport guests.”

In total, Indiana has 14 certified venues with 10 being located in central Indiana, including Victory Field and Lucas Oil Stadium in downtown Indianapolis.”.

Since its inception, KultureCity has designated more than 1,500 sensory-inclusive venues in six countries and at special events such as the Super Bowl and World Series.