Indiana’s statewide community resource referral agency is now a part of the Indiana Family and Social Services Administration. The change is part of Governor Holcomb’s 2020 Next Level agenda, and is designed to make it easier to navigate available services.
“By connecting the resources of FSSA with the versatility of Indiana 211, we can offer Hoosiers great government service,” Gov. Holcomb said. “We will connect them with what they need, when they need it with this 24 hours a day, seven days a week hotline.”
The free service helps Hoosiers with answers from human services resources and serves as a one-stop shop for local and state services.
“Along with Governor Holcomb and the Indiana General Assembly, Indiana’s United Ways and the Indiana 211 Partnership have been great partners in making this vision become a reality,” said Jennifer Sullivan, M.D., M.P.H., FSSA secretary. “It is the ultimate goal of all involved to support Hoosiers’ overall health and well-being. They need a simple front door to walk through to receive any service or program we offer without delay – and if we don’t offer it, a way to be connected to it.”
The organizations had already worked together with a partnership called OpenBeds, which was launched in 2018 in connection with the Governor’s 2018 Next Level agenda. Organizers say new services relating to COVID-19 will also be available in the near future.