Some hourly workers for Mishawaka-based Franciscan Health have to return some of the money they were overpaid because of a computer hack to the health system’s payroll software provider. Our partners at The Times of Northwest Indiana report payroll software provider Ultimate Kronos Group was the victim of a ransomware attack in December.
Several clients, including Franciscan, were unable to access the system, creating payroll challenges for the health system.
While an unspecified number of workers, including nurses and housekeepers, were overpaid, others were underpaid in December and January.
“When faced with the unexpected Kronos vendor outage, which was wholly outside of Franciscan’s control, Franciscan reacted quickly and worked hard to pay coworkers as accurately as possible, given the circumstances,” a Franciscan spokesperson said.
Franciscan told the publication that overpayments averaged around $350, and “those affected are being provided repayment options over the next several months to ease any burden.”
The health system says workers who were underpaid have been made whole.
The health care system operates hospitals in Hammond, Munster, Dyer, Crown Point and Michigan City, and several medical offices.