Jacob Schpok has been named vice president of operations at Indianapolis-based Fathom Voice. He was previously executive director of the Indiana Office of Small Business and Entrepreneurship. Schpok will play a major role in the cloud-based contact center software provider’s growth plans. The company is working to expand its San Francisco office and quadruple its current 25-member team this year. He is an economic development veteran, who has also co-founded two companies. Schpok’s role with the state include a four-year stint as state director of the Indiana Small Business Development Center.