Cincinnati-based RDI Corp. is growing its Midwest operations with its first location in Indiana. The business solutions provider plans to invest more than $500,000 to expand its RDI Connect contact center division with a new facility in Connersville and create up to 125 jobs by the end of 2023. RDI Connect provides outsourced contact center services for business clients and will be moving into an 11,000-square-foot facility.
RDI says the facility is expected to be operational in September. The company is currently hiring for call center agent and management positions, both on-site and at-home.
“Because of Indiana’s business-friendly environment and talented workforce, companies like RDI are choosing our state for Midwest growth,” Indiana Secretary of Commerce Jim Schellinger said in a news release. “Not only does RDI focus on delivering next-level service to its clients, their focus on employee growth, diversity and inclusion, and community impact is admirable and welcomed to our state.”
RDI currently employs more than 3,500 people across 11 locations in Ohio, Kentucky, Nevada, Vermont and Mexico.
The Indiana Economic Development Corp. has offered RDI up to $900,000 in conditional tax credits, which the company will not be eligible to claim until Hoosier workers are hired for the new jobs. The Fayette County Economic Development Group is offering additional incentives as well.