Connect With Us

Inside INdiana Business
Subscribe Now Log In
  • Home
  • News
    • Education
    • Health
    • Tech
    • STEM
    • Advanced Manufacturing & Logistics
    • Life Sciences
    • Ag INnovation
    • INPower
  • Videos
  • Big Wigs
    • Submit Big Wigs
  • Events
    • Engage Central Indiana – Indianapolis
    • Engage Northeast Indiana – Fort Wayne
    • Engage West Central Indiana – Terre Haute
    • Engage Greater Lafayette – West Lafayette
    • Engage Northwest Indiana – Valparaiso
    • Engage South Bend – Elkhart
    • Engage Southwest Indiana – Evansville
  • Newsletters
  • Podcasts
  • On-Air
    • TV & Radio Listings
  • Contact
    • About IIB
    • Meet the Team
    • Contact Us
    • Advertise
    • Gift Cards
    • Flagship Stations
    • Gerry’s Message
    • Speaking Engagement Request

Connect With Us

Angie’s List Releases Consumer Complaints Rankings

Wednesday, May 11, 2016 01:58 PM EDT Updated: Wednesday, May 11, 2016 02:25 PM EDT
By Alex Brown
Angie’s List Releases Consumer Complaints Rankings The company is headquartered in Indianapolis.

Indianapolis-based Angie’s List Inc. (Nasdaq: ANGI) has released its annual rankings of service categories with the most and least complaints. Piano tuning led the least complaints list for the second consecutive year, while home warranties, cable TV and internet service tied for first place in the most complaints list.

The company says the services with the more favorable reviews tend to be locally-based and "focused on personal interactions." Angie’s List Co-Founder Angie Hicks said, "Consumers are happiest when they receive highly personalized care from service providers whether that’s from the company owner or friendly, qualified staff."

The categories with the least complaints in 2015 include:

  • Piano tuning
  • Paper shredding
  • Window tinting
  • Stereo and home theater system installers
  • Dryer vent cleaning
  • Dog walking
  • Upholstering
  • Piano moving
  • Closet specialists
  • Radon detection and reduction
  • Oriental rug cleaning
  • Garage doors
  • Screen repair
  • Hauling
  • Animal and house sitting
  • Oil and other lubricant changes
  • Locksmiths

The categories with the most complaints in 2015 include:

  • Home warranties, cable TV and internet service tied for first place.
  • Landline telephone service
  • Property management
  • Furniture sales and satellite TV service tied for sixth place.
  • Cellular phone service
  • Home builders

Companies are graded in consumer reviews on an A-F scale. The list ranks companies based on the percentage of C, D and F grades from their total reviews.

    Story Continues Below

    Most Popular Stories

    • West Terre Haute carbon-capture project viewed as a forerunner

    • GM to make announcement at Fort Wayne plant

    Perspectives

    Who deserves your money?

    Who deserves your money?

    Let's face it; whether you are a business or an individual, you work hard for your money. When it comes time to consider making a gift or grant, there are several vehicles and seemingly worthy recipients. How do you sort through the myriad of requests and reward the organization that will have the best outcome and amplifies the impact of your gift?...

    Inside INdiana Business

    Inside INdiana Business
    A division of IBJ Media

    1 Monument Circle, Suite 300
    Indianapolis, IN 46204

    PHONE: (317) 634-6200

    FAX: (317) 263-5060

    NEWSLETTER@IIBNEWS.COM

    • Home
    • News
    • Videos
    • Gerry Dick
    • Newsletters
    • On-Air
    • Contact

    Copyright © 2023 All Rights Reserved Privacy Policy | Terms of Service