…. August 18, 2014
INDIANAPOLIS, Ind. — Taking advantage of the closest parking to the Indianapolis International Airport (IND) terminal will become an even smoother process thanks to several initiatives underway in the Terminal Garage. The projects, which will be completed over the next six months, will make improvements to several features important to enhancing the customer experience in the Terminal Garage.
“Our guests deserve to enjoy a world-class product in all phases of their airport experience here,” said Michael Wells, president of the Indianapolis Airport Authority (IAA) board. “This process will result in several important improvements.”
Enhancements will include concrete repair, the replacement of all six staircases surrounding the garage atrium, rehabilitation of elevators, and other measures that will help ensure the parking garage remains in efficient operating condition. The projects will be coordinated to avoid any substantial impact on the number of public parking spaces available in the facility, which is one of the largest open garages in the state. It was constructed from 2006 to 2008.
“These are the latest in a series of enhancements to our parking products and services,” said Mario Rodriquez, executive director of the IAA. “They include the recent addition of QR parking location codes in the Terminal Garage and Economy Lot, real-time Economy Lot shuttle bus tracking, and the popular parkIND Plus® loyalty program, which allows guests to earn free parking when parking at IND.”
More information is available at www.parkindplus.com.
About the Indianapolis Airport Authority
The Indianapolis Airport Authority owns and operates Indiana’s largest airport system. In addition to the Indianapolis International Airport, its facilities include the Downtown Heliport, Eagle Creek Airpark, Hendricks County Airport, Indianapolis Regional Airport, and Metropolitan Airport. IND has received numerous prestigious awards recognizing it as a leader within its class, including best airport in North America in 2010, 2012, and 2013 in Airports Council International’s annual Airport Service Quality awards. IND is the first airport in the U.S. to win LEED® certification for an entire terminal campus, and the airport has won additional recognition for excellent customer service, concessions programs, and art and architecture.
IND generates an annual economic impact in Central Indiana of more than $4.5 billion, without relying on state or local taxes to fund its operations. About 10,000 people work at the airport each day. IND serves more than 7 million business and leisure travelers each year, and averages 133 daily flights to 35 nonstop destinations. Home of the world's second-largest FedEx Express operation and the nation’s eighth-largest cargo facility, IND is committed to becoming the airport system of choice for both passenger and cargo service. For more information, visit IND’s Facebook page at Indianapolis International Airport and Twitter page at @INDairport
Source: Indianapolis Airport Authority