How Legal Technology Helps Firms Protect Client Data

Posted: Updated:

Securing that client data is protected is a top priority for law firms, and with the industry shifting toward digital workflows and leveraging legal technology, security is becoming a major concern. The cost of a data breach is staggering, with the average consolidated cost growing from $3.8M to $4.3M from 2015 to 2016. And take for example, DLA Piper's recent ransomware attack that shuttered the firm's day-to-day functionality...

Included in the cost of a data breach, for law firms in particular (from Logikcull’s September 2016 research), are "crisis management services, communications plans, forensic investigations, legal counsel, and fulfillment of state and credit monitoring, among others." Logikcull's research continued to share how law firms can implement preventative measures to secure their data and prevent these major costs that are associated with a breach.

Firms that do not have measures like a disaster recovery plan or certified network security in place to protect their data put themselves at risk.

The first thing to know about the risks of a data breach is that organizations are always at a high-risk. There is always an element of inevitability when it comes to a data breach, because in the digital age we live in data is always at risk. It's up to businesses, or law firms in this case, to take the responsibility of making sure they’re implementing the appropriate measures to prevent a breach from ever happening. While there is the element of inevitability, the severity of a breach is something that can and should be prevented with the proper measures in place.

When it comes to legal technology, the security protocols that come with may seem overwhelming; however, the costs included in the aftermath of a data breach come at a much higher cost. Not only do these crisis management services, forensic investigations, and more spiral into your firm’s budget, they make it more difficult for firms to re-establish trust with clients and organizations in the industry.

Take a look at how legal technology can help secure your data and create a deeper layer of trust with clients.

Knowing & Understanding Client Data is Protected With Approved and Certified Methods

Secure legal technology will come with approved security measures that affirm clients’ data is protected. Verified encryption, enterprise network security, storage, routine maintenance, backups, and disaster recovery should all be included in due diligence when selecting a technology tool for your firm.

Digital resources should provide specifics on how data is protected, like confirming that data centers where your information is stored are ISO 27001 and SSAE Type II certified and comply with the U.S.-EU and U.S.-Swiss Safe Harbor Frameworks in place by the U.S. Department of Commerce. These certifications are a essential to ensuring your firm and clients that data is secure.

Educating Staff On Risks and Preventative Measures

One of the greatest risks to securing data is lack of awareness. Implementing legal technology as a firm’s resource comes with the benefit of educating staff on the risks associated with not protecting client data, why it’s important to implement security measures, and how they can contribute to a secure work environment with daily best practices. Email, for example, is one of the most vulnerable areas of technology and is the last place important client data should be stored. Technology built for the legal industry has client data top of mind, prioritizing security measures that eliminate the vulnerabilities associated with email and educates staff on how to identify risks.

Assuring Clients That Their Data is Protected

Eliminate the possibility of failing security audits performed by clients by assuring them that their data is secure with the highest industry certifications. Firms have suffered from failing these audits from clients in the past, because they’ve had paper documents in their firm’s office containing client information left out on employee desks or stored in an unsecure location. Valuable legal technology is built with the understanding of meeting specific security requirements so firms can protect their clients’ data appropriately.

Control Who Has Access to Information

In addition to enterprise network security, secure legal technology comes with the ability to set roles and permissions to control access to specific information. For both internal and external parties, firms can be assured that their clients’ data is accessed only by those permitted to do so.

Haley Altman is chief executive officer of Doxly.

  • Perspectives

    • New Child Tax Credit: Will You Benefit?

      Do you have children? The Child Tax Credit was one of last year's most hotly-debated topics. Several senators, including Marco Rubio, called for a comprehensive overhaul before approving the Tax Cuts and Jobs Act bill. Ultimately, substantial changes were made. Here’s how the changes to the Child Tax Credit may impact you...

    More

Subscribe

Name:
Company Name:
Email:
Confirm Email:
HTML
INside Edge
Morning Briefing
BigWigs & New Gigs
Life Sciences Indiana
Indiana Connections
INPower
Subscribe
Unsubscribe

Events



  • Most Popular Stories

    • Big Names Unveiled For Snake Pit

      The Indianapolis Motor Speedway is bringing in some major names in electronic dance music for this year's Indy 500 Snake Pit concert. The event is looking for its third consecutive sellout May 27 during the 102nd Running of the Indianapolis 500. 

    • Indiana Companies 'Most Admired' in Respective Industries

      Three Indiana companies are included with their peers on an annual World's Most Admired Companies list. Compiled by FORTUNE, the list includes 680 companies from a pool of around 1,500 candidates globally. Survey results from 3,900 executives, directors and securities analysts are used to determine 50 "All-Stars," which ranked in the top 25 percent of last year's surveys and in the top 20 percent of their industry.

    • New Child Tax Credit: Will You Benefit?

      Do you have children? The Child Tax Credit was one of last year's most hotly-debated topics. Several senators, including Marco Rubio, called for a comprehensive overhaul before approving the Tax Cuts and Jobs Act bill. Ultimately, substantial changes were made. Here’s how the changes to the Child Tax Credit may impact you...

    • Springbuk Plans 'Momentous Announcement'

      Indianapolis-based Springbuk is planning what it calls a "momentous announcement." Indianapolis Mayor Joe Hogsett will join the employer health data company for Monday afternoon's announcement at the Union 525 building downtown. Springbuk is headquartered at the downtown tech hub. Last summer, the company said its customer base had grown to 900, leading it to add about 10 employees.

    • 'Big, Audacious Project' Attracts San Fran Transplant to Fort Wayne

      One of the goals of Fort Wayne's $440 million Electric Works project is to attract talent to northeast Indiana. Before the first shovel of dirt is turned for the public-private partnership, it appears to be working. The project, planned for the historic former General Electric campus near downtown, has hired its first full-time employee. "I love the big, audacious project," said Crystal Vann Walstrom, Electric Works’ new Managing Director of Innovation.