Pacers Hire General Manager, Make Promotion

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The Indiana Pacers have named Chad Buchanan general manager. He most recently served as assistant general manager for the Charlotte Hornets. Prior to that, Buchanan was with the Portland Trail Blazers for 10 years, where he was a director of college scouting and general manager. He has also served as an assistant coach for Simpson College, where he attended college, from 1997-2002 and later took on the same role at Drake.

The organization has also promoted Peter Dinwiddie to senior vice president of basketball operations. He most recently served as vice president of basketball operations. Dinwiddie just completed his fifth year as VP after serving as director of basketball administration the four years prior to that. Dinwiddie has been with the franchise since 2006.

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    • Are You Connecting With Your Customers?

      Picture a high-end jewelry store. Fine jewelry isn't purchased on any regular schedule, so the business doesn't always know when a customer wants to make a new purchase. Let's assume this company offers an incredible in-store experience. They send occasional emails and mailers about sales or special events. But customer outreach at an individual level is left to the sales folks.

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