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¶♪♪

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>> IT'S TIME TO GO INSIDE
INNOVATION BROUGHT TO YOU BY
ALLEGION. PIONEERING SAFETY.
INDIANAPOLIS-BASED IVM INC WAS A

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PIONEER IN THE VENDING MACHINE
BUSINESS NEARLY A
QUARTER-CENTURY AGO.
NOW THE COMPANY SAYS ITS

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AUTOMATED SMART LOCKERS, KIOSKS
AND VENDING MACHINES ARE HELPING
CUSTOMERS ADDRESS EVOLVING NEEDS
BROUGHT ON BY THE PANDEMIC.

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I'M PLEASED TO WELCOME BACK TO
THE SHOW IVM PRESIDENT MIKE
PITTS WHO THINKS THE SO-CALLED
SMARTSOLUTIONS CAN HELP

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TRANSFORM THE FUTURE WORK.
MIKE, WELCOME BACK.
>> THANK YOU SO MUCH FOR HAVING
ME.

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>> GIVE US THE HISTORY OF THE
HERITAGE, IF YOU WILL, 1991, IVM
WAS CREATED, BUT AT THAT TIME
YOU WERE REALLY A TRADITIONAL

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VENDING MACHINE COMPANY.
>> THAT IS CORRECT. WE WERE
MANAGING THE VENDING OPERATIONS
FOR LARGE COMPANIES ALL OVER THE

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UNITED STATES. THEY WOULD HAVE
VENDING SOLUTIONS AT THERE
FACILITIES. WHEN I SAY VENDING
SOLUTIONS, I MEAN POP, CANDY,

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SANDWICHES, AND WE MANAGED THAT
FOR THEM ALL OVER THE UNITED
STATES, THAT IS CORRECT.
>> MIKE, TALK ABOUT HOW YOU

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PIVOTED BACK THEN OR A COUPLE OF
YEARS LATER TO THESE MORE TECH
FOCUSED VENDING SOLUTIONS, WHAT
KIND OF THINGS WERE YOU VENDING?

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>> ONE OF OUR CLIENTS CAME AND
ASKED US TO VEND THEIR PERSONNEL
PROTECTIVE EQUIPMENT, PPE,
GLOVES, GOGGLES, BATTERIES. WE

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DEVELOPED A SYSTEM THAT WOULD
ALLOW THEM TO VEND THOSE
PRODUCTS TO THEIR EMPLOYEES AS
THEY NEEDED THEM AND CONTROL

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THAT DISTRIBUTION FOR UNION
PACIFIC.
>> SO YOU HAVE GROWN THAT
BUSINESS OVER THE YEARS, THE

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PANDEMIC HIT, FORCING A LOT OF
COMPANIES, MANY COMPANIES, TO
PIVOT, TO CHANGE WHAT THEY'RE
DOING. YOU DID THAT, SO YOU CAME

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UP WITH SMART SOLUTIONS, THE
SMART VAULT. TALK ABOUT WHAT
THIS NEW TECHNOLOGY IS ABOUT,
WAY FAIR, I KNOW IS A BIG

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CUSTOMER IN HOW THEY'RE USING
THIS NEW TECHNOLOGY.
>> THAT IS CORRECT. AS YOU MAY
KNOW, COVID HAS IMPACTED

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EVERYBODY UP AND DOWN THE CHAIN.
IT HAS DRIVEN E-COMMERCE THROUGH
THE ROOF. WE ALL HAVE THE AMAZON
PRIME STOPPING OUTSIDE OUR

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HOUSES NOW. THAT DROVE A LOT OF
BUSINESS TO WAY FAIR. SO THEIR
DISTRIBUTION CENTERS WERE KIND
OF BEING OVERWHELMED, ALL OF

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THEIR EMPLOYEES HAVE THESE
LITTLE HAND SCANNERS THAT THEY
TRACK AND ORDER THROUGH THE
DISTRIBUTION CENTER. THOSE HAND

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SCANNERS WERE BEING LOST OR
MISPLACED OR NOT CHARGED. WE
DEVELOPED THE SMART SYSTEM TO
TRACK THOSE SCANNERS, STORE

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THOSE SCANNERS IN THE SMART
VAULT, CHARGE THEM, DISTRIBUTE
THEM TO THE EMPLOYEES AS THEY
NEED THEM, AND THEY KNOW WHERE

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THEY'RE AT. AND WAY FAIR IS IN
THE PROCESS OF ROLLING THE SMART
VAULTS OUT TO ALL OF THEIR
DISTRIBUTION CENTERS AROUND THE

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WORLD.
>> I KNOW YOU HAVE BIG BUSINESS
IN THE EDUCATION SECTOR, AS WELL
AS THE REMOTE WORKFORCE AREA.

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BUT, MIKE, TALK ABOUT, I
MENTIONED WAY FAIR, YOU'VE GOT A
LOT OF BIG-NAMED CUSTOMERS.
>> YES, WE'RE VERY FORTUNATE. WE

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HAVE FACEBOOK, THE FEDERAL
RESERVE, SALESFORCE, INTEL,
MICROSOFT, THESE ARE ALL CLIENTS
AROUND THE WORLD THAT ARE USING

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OUR SOLUTIONS, WHETHER IT BE A
SMART VAULT, A SMART CENTER, A
SMART LOCKER, THEY HAVE THEM ALL
OVER THE WORLD USING THEM TO

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HELP THEIR EMPLOYEES.
>> MIKE PITTS, THE PRESIDENT OF
IVM INC. GREAT INDIANAPOLIS
COMPANY, GREAT EXAMPLE, MIKE, OF

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A COMPANY USING TECHNOLOGY AND
INNOVATION TO CONTINUE TO GROW
EVEN IN THE FACE OF THE
PANDEMIC. MIKE, I APPRECIATE IT

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VERY MUCH, WE LOOK FORWARD TO