WEBVTT

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COMMUNITY
>> VERY GOOD. ALL RIGHT,
GERRY, BACK TO YOU.
>> KYLIE, THANK YOU.

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AN INDIANAPOLIS-BASED REVENUE
CYCLE MANAGEMENT COMPANY IS
PLAYING A ROLE IN HELPING TO GET
THE COVID-19 VACCINE TO

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HOOSIERS.
ZOTEC PARTNERS IS PARTNERING
WITH THE INDIANA DEPARTMENT OF
HEALTH TO TRACK INVENTORY LEVELS

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AND REALLOCATION OF THE VACCINE.
THE COMPANY IS ALSO USING ITS
TECHNOLOGY PLATFORM TO SCHEDULE
AND COMMUNICATE WITH THOSE

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RECEIVING THE VACCINE.
ZOTEC PARTNERS FOUNDER AND CHIEF
EXECUTIVE OFFICER SCOTT LAW
JOINS US WITH DETAILS.

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WHEN THE INDIANA PACERS HIT THE
SCOTT, WELCOME TO THE PROGRAM.
>> THANK YOU VERY MUCH FOR
HAVING ME, GERRY.

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>> I THINK ZOTEC IS A GREAT
EXAMPLE. GOVERNOR HOLCOMB HAS
TALKED A LOT ABOUT INDIANA
COMPANIES STEPPING UP AND

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HELPING DURING THE COURSE OF
THIS PANDEMIC. TO TEE THINGS UP,
SCOTT, GIVE US A THUMBNAIL
DESCRIPTION OF YOUR COMPANY

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ZOTEC PARTNERS, YOU LAUNCHED IN
1998 AND HAVE HAD SOME REAL
SUCCESS SINCE THEN.
>> WELL, WE STARTED IN 98, WE'RE

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HOOSIER BORN AND BRED COMPANY.
SO FROM THE GROUND UP WE STARTED
HERE AND HAVE GROWN THE BUSINESS
TO WHERE TODAY WE DO ABOUT 120

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MILLION MEDICAL ENCOUNTERS, OUR
HEADQUARTERS IS HER AND MOST OF
OUR PERSONNEL, AND WE'RE WORKING
TOWARDS MAKING THE PROCESS OF

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GETTING MEDICAL ENCOUNTERS
TURNED INTO CASH FOR OUR
PHYSICIAN CLIENTS.
>> SCOTT, TALK ABOUT YOUR

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INITIAL CONNECTION WITH THE
INDIANA STATE DEPARTMENT OF
HEALTH IN THE SPRING, SHORTLY
AFTER THE PANDEMIC HIT, YOUR

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COMPANY WAS IMPACTED BY THE
PANDEMIC IN TERMS OF FROM THE
BUSINESS SIDE, WHY GET ENGAGED
AND GET INVOLVED IN THE, WITH

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THE STATE IN THE FIGHT AGAINST
THE PANDEMIC?
>> WELL, WE WERE OBVIOUSLY WITH
THE ELECTED PROCEDURES, AND ONCE

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THE PANDEMIC STARTED HITTING,
THE PHYSICIAN COMMUNITIES THAT
WE SERVE, WE WERE OBVIOUSLY
LOOKING FOR WAYS TO HELP IN ANY

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WAY WE POSSIBLY COULD TO RECOVER
AS QUICKLY AS POSSIBLE. SO WE
ENGAGED WITH THE STATE ON USING
OUR TECHNOLOGY. THE PROBLEM IN

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HEALTHCARE IS A LOT OF DIFFERENT
TECHNOLOGY PLATFORMS EXIST, BUT
NO ONE SOURCE FOR ALL OF THE
DATA COULD BE ACHIEVED OR

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ACCUMULATED TO HELP THIS
PROCESS. SO WE STARTED WITH A
PREVALENT STUDY ON THE TESTING
SIDE OF THE EQUATION TO LOOK AT

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WHERE WAS THE VIRUS, WHERE WAS
IT MORE PREVALENT IN CERTAIN
COUNTIES AND CERTAIN GEOGRAPHIC
AREAS, WE STATISTICALLY

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DEVELOPED SOME CAPABILITIES TO
BASICALLY TEST AND MARKET TO
THOSE PEOPLE WHO WERE RANDOMLY
SELECTED IN ORDER TO TEST AND

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GET A STATISTICALLY VALID SAMPLE
SIZE OUT OF THE STATE OF
INDIANA. THAT WAS HELPFUL IN
DETERMINING WHERE TO PUT THE

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RESOURCES FOR ANY POTENTIAL
ADDITIONAL TESTING,
QUARANTINING, OR TRACING
METHODOLOGIES THAT WERE PUT IN

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PLACE.
>> YOU'VE REALLY BOLSTERED OR
ENHANCED THAT RELATIONSHIP WITH
THE STATE DEPARTMENT OF HEALTH.

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NOW DEALING MORE SPECIFICALLY
WITH THE VACCINE. TALK ABOUT
YOUR ROLE THERE, AND IN YOUR
VIEW, HOW IT IS IMPACTING

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VACCINE ACCESS DISTRIBUTION?
>> WELL, IT IS VERY IMPORTANT
THAT INSTEAD OF WAITING IN LINE
IN CARS AND HAVING IT BE A FIRST

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COME FIRST SERVED BASIS, THE
STATE WAS VERY, VERY THOUGHTFUL
RELATIVE TO HOW TO NOTIFY PEOPLE
THAT THEY WERE ELIGIBLE FOR THE

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VACCINE, HOW TO MAKE SURE THEY
WERE SCHEDULED FOR AN
APPOINTMENT, THE PHYSICAL
LOGISTICS MANAGEMENT OF THE TWO

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DIFFERENT VACCINES, HOW TO KEEP
THE INVENTORY IN STOCK RELATIVE
TO EACH INDIVIDUAL VACCINE,
WHETHER IT WOULD BE THE FIRST

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DOSE OR THE SECOND DOSE. IT'S A
COMPLEX LOGISTICS NIGHTMARE AS
WELL AS IT IS ALSO IMPORTANT TO
MAKE SURE THAT IT'S EASY FOR THE

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PATIENT TO GET A SCHEDULED
APPOINTMENT, BUT MORE
IMPORTANTLY, BEYOND TIME, WHEN
THEY'RE THERE. SO THEY'RE NOT

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STANDING IN LINE EXPOSING
THEMSELVES TO THE VIRUS OR
OTHERS TO THE VIRUS, AS WELL AS
THE LOGISTICS OF ACTUALLY

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THAWING THE VACCINE IN TIME TO
MAKE SURE YOU CAN KEEP THE LINE
MOVING AND KEEP PEOPLE VERY,
VERY QUICKLY THROUGH THAT

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PROCESS.
>> WHAT'S YOUR TAKE, SCOTT, ON
HOW INDIANA IS POSITIONED WHEN
IT COMES TO THE VACCINE AND

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DISTRIBUTION, AND WHAT WHOLE
PROCESS, WHAT IN YOUR VIEW IS
THE BIGGEST CHALLENGES FACING
THE STATE RIGHT NOW WHEN IT

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COMES TO THE VACCINE?
>> WELL, THE STATE HAS ACTUALLY
TAKEN A VERY COMPREHENSIVE VERY
THOUGHT-OUT APPROACH, DR. BOX

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AND DR. WEAVER ARE ON TOP OF
THEIR GAME COMPARED TO STATES
WE'VE TALKED TO. OBVIOUSLY
DURING THIS PROCESS PEOPLE GET

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WORD OUT THAT WE'RE HELPING WITH
THE STATE OF INDIANA AND THEY'VE
ASKED US TO HELP AND GUIDE THEM
THROUGH OUR ASPECTS. THE BIGGEST

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PROBLEM RIGHT NOW I THINK THAT
THE STATE FACES IS GETTING
VACCINE SUPPLIED FROM THE
FEDERAL GOVERNMENT OR WHAT THE

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PROCESS IS GOING TO BE ABOUT
THAT. WE HAVE PROVEN TIME AND
TIME AGAIN THAT WE CAN HANDLE
THE VOLUME, THE 200 PLUS

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LOCATIONS ARE SET UP AND READY
TO GO. WE CAN PUT THE SHOTS IN
THE ARMS FOR HOOSIERS, BUT WE
NEED TO GET THE VACCINE. I THINK

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THAT'S THE BIGGEST CHALLENGE
THEY'RE FACING NOW.
>> SCOTT LAW, REALLY APPRECIATE
YOU TAKING THE TIME TO JOIN US,

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THANKS FOR THE WORK WITH RESPECT
TO THE PANDEMIC, THE VACCINE,
WE'LL HOPEFULLY TALK TO YOU SOON
IN PERSON ONCE WE GET ON THE