WEBVTT

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>> HELLO AND WELCOME TO INSIDE
INDIANA BUSINESS. I'M GERRY
DICK.
THE CORONAVIRUS PANDEMIC HAS

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GROUNDED THOUSANDS OF FLIGHTS
AROUND THE WORLD AND TURNED
AIRPORTS INTO VIRTUAL GHOST
TOWNS.

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INDIANAPOLIS INTERNATIONAL
AIRPORT REMAINS OPEN FOR
ESSENTIAL TRAVEL.
AND THIS WEEK, NEWS THAT THE

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FEDERAL AVIATION ADMINISTRATION
IS SENDING NEARLY $100 MILLION
IN RELIEF INDY INTERNATIONAL AND
MORE THAN 60 OTHER HOOSIER

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AIRPORTS IMPACTED BY THE
CORONAVIRUS PANDEMIC.
I'M PLEASED TO WELCOME TO THE
SHOW INDIANAPOLIS AIRPORT

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AUTHORITY EXECUTIVE DIRECTOR
MARIO RODRIGUEZ VIA SKYPE WITH
MORE.
MARIO, AS ALWAYS, GREAT TO SEE

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YOU.
>> GERRY R GREAT TALKING TO YOU,
I WISH IT WERE UNDER BETTER
CIRCUMSTANCES, IT'S ALWAYS GREAT

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TO TALK TO YOU.
>> I AGREE, MARIO, I MENTIONED
THAT THE AIRPORT YEAR AFTER
YEAR, NORTH AMERICA'S BEST, A

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VIBRANT HUB, A GREAT FRONT DOOR
FOR THE STATE OF INDIANA. MUCH
DIFFERENT PICTURE OUT THERE,
MUCH DIFFERENT VIBE NOW, RIGHT?

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>> INCREDIBLY DIFFERENT VIBE. WE
BELIEVE THAT THIS EVENT,
COVID-19, IS TRANSFORMATIONAL
FOR OUR ENTIRE INDUSTRY, AND YOU

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CAN SEE A TRANSFORMATION
STARTING RIGHT NOW. WE ONLY HAVE
ABOUT 4.5% OF OUR PASSENGERS
GOING THROUGH THE TERMINAL. IN

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OTHER WORDS, IT SEEMS LIKE A
GHOST TOWN. AND AS WE TRANSITION
INTO WHAT OUR NEW REALITY IS
GOING TO BE, WE'VE BEEN

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PLANNING, PREPARING, AND SEEING
DIFFERENT THINGS THAT ARE
OCCURRING IN THE INDUSTRY, OR
SHOULD OCCUR IN THE INDUSTRY,

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AND WE'RE ACTUALLY GETTING READY
FOR IT. THESE FEDERAL DOLLARS
THAT ARE COMING IN ARE GOING TO
BE VERY HELPFUL, BUT I DON'T

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WANT ANYBODY TO GET THE
IMPRESSION IT IS A WINDFALL, IT
TAKES A LOT OF MONEY TO OPERATE
THIS AIRPORT, THERE ARE FIXED

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COST, INCLUDING DEBT FOR THIS
TERMINAL I'M SITTING IN. AND THE
$52 MILLION WILL BE PAYING FOR
OPERATING COSTS THAT ARE VERY

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MUCH FIXED THAT ARE NOT
DEPENDENT ON TAX DOLLARS. WE
GENERATE OUR OWN DOLLARS THROUGH
FEES FOR AIRLINES, FEES FOR

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CONCESSION, PARKING, EVERYTHING
ELSE. THOSE REVENUES ARE
NON-EXISTENT RIGHT NOW. WE'VE
BEEN VERY PRUDENT AND PLANNED

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VERY WELL AND WE BELIEVE WE'RE
ON SOLID FOOTING, BUT WE DON'T
KNOW THE FUTURE. NOBODY DOES.
>> THAT'S MY QUESTION, YOU CAN'T

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PREDICT WITH CERTAINTY, AS YOU
LOOK, FIRST OF ALL, THE AIRLINES
ARE TAKING A MAJOR HIT HERE.
WHAT CAN TRAVELERS, WHAT CAN THE

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PUBLIC EXPECT FROM AN AIRLINE
PERSPECTIVE COMING OUT OF THIS?
>> FROM AN AIRLINE PERSPECTIVE,
THEY COULD PROBABLY EXPECT MUCH

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LESS CAPACITY IN THE SYSTEM.
THERE'S A LOT OF AIRCRAFT ON THE
GROUND. THERE'S A LOT OF THE
CREWS THAT ARE FURLOUGHED. SO IT

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WILL TAKE TIME FOR THAT TO CATCH
UP WITH THE NECESSITY. SO, IN
OTHER WORDS, NECESSITY OF THE
DEMAND, ALL OF A SUDDEN COMES

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BACK, WHICH MAY NOT BE REALLY
REALISTIC, THE CAPACITY WILL NOT
BE THERE. SO THE AIRLINES WILL
TAKE TIME TO SPOOL UP, JUST LIKE

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EVERYBODY ELSE WILL. BECAUSE
MOST OF THE AIRCRAFT ARE SPREAD
ALL OVER THE UNITED STATES. ARE
ON THE GROUND SPREAD ALL OVER

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THE UNITED STATES, SOME OF THE
CREWS ARE ALREADY FURLOUGHED, OR
WILL BE FURLOUGHED, AND THAT
WILL TAKE TIME TO BRING THAT

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CAPACITY BACK UP.
>> INDIANAPOLIS INTERNATIONAL
HAS CONTINUED TO GET KUDOS FROM
AROUND THE GLOBE FOR HOW IT

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OPERATES, AND A NUMBER OF OTHER
THINGS, WHAT IS GOING TO BE KEY
IN YOUR VIEW, MARIO, FOR THE
AIRPORT, WHAT IS GOING TO BE KEY

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COMING OUT OF THIS FROM A
COMPETITIVE STANDPOINT?
>> THE SAME THING THAT WAS
BEFORE. OUR QUESTION ZERO IS

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THAT WE SERVE ALL OF YOU, WE'RE
YOUR AIRPORT, HERE TO SERVE YOU,
WE WANT TO MAKE SURE WE SERVE
YOU IN THE BEST WAY, MAKE SURE

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THAT YOU AS A TRAVELING CUSTOMER
ARE WELL-SERVED, ARE SAFE, FEEL
SAFE, THAT THE ACCOMMODATIONS
ARE CORRECT, AND THAT WILL TAKE

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SOME TIME TO WORK OUT. YOU KNOW,
WE'VE IMPLEMENTED A LOT OF
SANITATION, A LOT MORE SO THAN
WE DID BEFORE. AND WE WERE THE

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NUMBER ONE AIRPORT IN THE UNITED
STATES. AND WE CONTINUE TO DO
THAT, AND WE'RE TRYING TO THINK
OF WHAT THE FUTURE TRAVEL

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EXPERIENCE WILL BE, AND WHAT YOU
WILL NEED.
>> ALL RIGHT. LOOKING ALSO AT
THE FLIP SIDE, WE'RE TALKING

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CONSUMERS, TRAVEL. HOW ABOUT
FEDEX, OBVIOUSLY A MAJOR HUB
LOCATED RIGHT NEAR THE AIRPORT
THERE, ON PROPERTY. FEDEX, HAVE

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THEY BEEN SEEING AN INCREASE?
HOW ARE THEY DOING?
>> FEDEX IS IN GOOD SHAPE. WHILE
THEY'RE GROUND INCREASED, WE

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UNDERSTAND THEIR AIR DECREASED A
LITTLE BIT, NOT MUCH. BUT OF ALL
THE WINNERS IN THIS REALLY,
REALLY, REALLY HORRIBLE TRAGEDY,

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THAT SORT OF ON DEMAND DELIVERY
SYSTEM IS PROBABLY ONE OF THE
WINNERS IN THIS WHOLE THING.
FEDEX, UPS, DHL, AND AIRLINES

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LIKE THAT THAT MOVE PACKAGES IN
A VERY RAPID WAY.
>> AS YOU LOOK, MARIO, AS WE
WIND UP HERE, GETTING BACK TO

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SOME SENSE OF NORMAL
CIRCUMSTANCE -- NORMALCY,
INDIANAPOLIS AND INDIANA
DEPENDENT ON TOURISM, SPORTING

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EVENTS, ALL IMPACTED
DRAMATICALLY, SO I GUESS HOW YOU
COME OUT OF THIS WILL BE
DEPENDENT ON HOW INDIANA COMES

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BACK AND HOW THESE EVENTS AND
OTHER THINGS THAT REALLY ROLL
OUT OVER TIME.
>> OH, ABSOLUTELY. YOU KNOW, WE

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HAVE -- OF EVERYWHERE THAT I'VE
LIVED, EXCUSE ME, INDIANA IS THE
STATE THAT HAS THE HIGHEST LEVEL
OF LEADERSHIP. STARTING OUT WITH

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JOE HOGSETT, MAYOR JOE HOGSETT,
GOVERNOR HOLCOMB, OUR BOARD, WE
HAVE INCREDIBLE LEADERS, AND I
HAVE -- I'M VERY OPTIMISTIC THAT

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WE'RE GOING TO COME OUT OF THIS
IN A CHANGED WAY, BUT IN A GOOD
WAY. SPORTS WILL BE AFFECTED,
TOURISM WILL BE AFFECTED, THE

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HOSPITALITY INDUSTRY WILL BE
AFFECTED. BUT IT'S NOT CHANGED,
IT'S HOW WE DEAL WITH CHANGE, WE
CAME INTO THIS WITH WHAT WE HAD,

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NOT NECESSARILY WHAT WE NEEDED.
BUT WE'RE MODIFYING WHAT WE HAVE
TO ACTUALLY ACCOMPLISH WHAT WE
NEED.

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>> MARIO RODRIGUEZ, AS ALWAYS,
GREAT TO HE SOO YOU AGAIN, SORRY
UNDER THESE CIRCUMSTANCES,