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>>GERRY: IT'S TIME NOW TO GO
INSIDE INNOVATION
QUILLO IS A MOBILE APP WITH A
CLOUD-BASED PLATFORM DESIGNED TO

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ENGAGE, INSPIRE, AND EDUCATE
EMPLOYEES.
ITS MISSION IS TO STRENGTHEN THE
CULTURE AND RELATIONSHIPS IN

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ORGANIZATIONS SUPPORTING PEOPLE
WITH DEVELOPMENTAL DISABILITIES.
THE FORMER LONG-TIME LEADER OF
THE ARC OF INDIANA, JOHN

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DICKERSON, FOUNDED QUILLO TO
PROVIDE A NEW APPROACH TO
SUPPORTING ENTIRE ORGANIZATIONS.
AS I WAS GREAT TO SEE YOU JOHN.

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>> THANK YOU FOR HAVING ME.
>> CONGRATULATIONS ON THIS
ENTREPRENEURIAL MOVE AFTER MANY
YEARS AT THE ARC DOING SO MANY

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CREATIVE AND SUCCESSFUL THINGS.
WHY QUILLO?
THE NUMBERS ARE STAGGERING IN
TERMS OF THE TURNOVER IN THE

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INDUSTRY AND THAT'S WHAT
PROMPTED YOU TO START THAT'S.
>> I'VE SEEN OVER MY CAREER
AMAZING THINGS HAPPEN WHEN A

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PERSON WORKS WITH THE STAFF AND
THEY JUST BLOSSOM AND GET JOBS,
GO TO WORK AND LIVE IN THE
COMMUNITY.

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BUT WE ARE SEEING TURNOVER IN
THE 50, 60, 70 PERCENT RANGE
WITH FOLK SO WE STUDIED THIS FOR
TWO YEARS AND CAME TO THE

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CONCLUSION THAT PAY IS
IMPORTANT.
BUT THAT IS A POLITICAL BATTLE
WE HAVE TO FIGHT.

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WHAT WE LEARNED IS WHY PEOPLE
LEAVE.
IT'S ALL ABOUT RELATIONSHIPS AND
FEELING PART OF SOMETHING.

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AND THAT DROVE ME TO START
QUILLO.
>> TALK ABOUT HOW IT WORKS AND
THIS IS CHARTERED DIRECTLY AT

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WORKERS IN THE DEVELOPMENTAL
DISABILITY INDUSTRY.
HOW DOES QUILLO WORK?
>> 6 MILLION PEOPLE WORK IN THE

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FIELD NATIONWIDE 80 PERCENT GET
COMMUNICATION FROM THEIR
SUPERVISOR BY SMART PHONE.
IT'S NOT SITTING DOWN FACE TO

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FACE BECAUSE THEY ARE DISBURSED.
SO WE KNEW WE HAD TO USE
TECHNOLOGY TO REACH THEM AND SO
WE USED SHORT 62ND VIDEO SET OUR

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FRESH EVERY DAY TARGETED TO THEM
ON THEIR SMART DEVICES.
>> AND THESE ARE VERY SPECIFIC
KINDS OF SPROCKETS ALL AROUND

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MICRO LEARNING BASED ON POSITIVE
PSYCHOLOGY BECAUSE WE FOUND MOST
OF THE TIME THE SUPERVISOR CALLS
WHEN THERE IS A PROBLEM.

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THAT'S THE ONLY TIME THEY HEAR
FROM THEM SO EVERYONE IS BASED
ON A POSITIVE MESSAGE OF
AFFIRMING EVENT FROM US OR FROM

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THE SUBSCRIBER WE MAKE IT VERY
EASY FOR THE SUBSCRIBER TO
CREATE THEIR OWN VIDEOS BECAUSE
WE FIND PEOPLE AREN'T READING

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THEIR E-MAILS AND SO THIS IS A
NOVEL NEW WAY TO ENGAGE THAT
EMOTIONAL CONNECTION WITH THE
ORGANIZATION.

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>> TALK ABOUT TRACTION.
LAUNCH OF MARCH 2018 OVER A YEAR
AND IT'S BRANCHED OUT NOT ONLY
HERE IN INDIANA, BUT OUTSIDE THE

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STATE AS WELL.
>> 14 STATES WITH 31 DIFFERENT
AGENCIES AND WE ARE SEEING
WHETHER YOU ARE SMALL OR VERY

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LARGE A GREAT RESPONSE.
AND WHEN THE LEADERSHIP INVESTS
INTO THEIR PEOPLE IT GETS
TREMENDOUS RESPONSE.

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72 PERCENT OF USERS SAY THEY
IMPROVE THE RELATIONSHIP WITH
THE PEOPLE THEY SUPPORT AND
40 PERCENT SAY IT IMPROVES THE

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RELATIONSHIP WITH THEIR
SUPERVISOR.
>> YOU SEE THE POTENTIAL IN
OTHER INDUSTRIES AND USES.

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>> ABSOLUTELY WE'VE BEEN ASKED
TO CREATE AN ENTERPRISE VERSION
BY BUSINESS THAT SAYS WE NEED TO
DO THE SAME THING IN EDUCATION

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AND HEALTHCARE, ALL HAVE LOOKED
AT THIS BECAUSE TURNOVER AFFECTS
EVERYBODY AND IT'S VERY
EXPENSIVE.

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>> CONGRATULATIONS TO JOHN
DICKERSON THE CEO AND FOUNDER OF
QUILLO AN APPLICATION THAT IS
GROWING AROUND THE COUNTRY.

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AND GRADS AND TALK WITH YOU
SOON.
>> THANK YOU FOR HAVING AN
CONGRATULATIONS TO YOU ON YOUR