>>GERRY: IT'S TIME NOW FOR THE BUSINESS OF HEALTH...BROUGHT TO YOU BY HENDRICKS REGIONAL HEALTH.
FIAT CHRYSLER AUTOMOBILES IN KOKOMO IS THE FIRST DOMESTIC AUTOMAKER IN THE NATION TO ESTABLISH A NEAR-SITE HEALTH
CLINIC. FCA JOINS A GROWING BUSINESS TREND... 30 PERCENT OF LARGE U.S. EMPLOYERS HAVE CREATED
HEALTH CLINICS. BUSINESS OF HEALTH REPORTER KYLIE VELETA IS HERE WITH DETAILS...
>>KYLIE: THERE ARE FIVE FIAT CHRYSLER PLANTS IN THE KOKOMO AREA, AND TOGETHER THEY MAKE UP ONE OF THE LARGEST AUTOMOTIVE
TRANSMISSION COMPLEXES IN THE WORLD. KEEPING THOSE THOUSANDS OF EMPLOYEES HEALTHY IS A MASSIVE
TASK, AND THAT'S WHY FCA CHANGED ITS STRATEGY AND OPENED A NEAR-SITE CLINIC. THE TRANSMISSION MAKER PARTNERED
WITH ST. VINCENT TO OPEN THE 'FAMILY HEALTH AND WELLNESS CENTER' IN KOKOMO. DR. MICHAEL BUSK, MEDICAL
DIRECTOR OF THE 'ST. VINCENT HEALTH, WELLNESS AND PREVENTIVE CARE INSTITUTE' JOINS ME NOW TO TELL US MORE ABOUT THE PROJECT.
THANKS FOR BEING HERE. >>: THANK YOU VERY MUCH. >>: WE WERE TALKING ABOUT THIS 22000 PEOPLE, THAT'S HOW MANY
FCA EMPLOYEES AND FAMILIES THIS IS HOW MANY THIS CLINIC SERVES. OPEN THREE MONTHS NOW. HOW DID FCA AND ST. VINCENT COME
TO PARTNER ON THIS PROJECT? >>: GREAT QUESTION THE FORMER CEO AND CHAIRMAN OF THE BOARD SAID I HAVE CONTROL OVER EVERY
ASPECT OF BUILDING AN AUTOMOBILE INSTEAD OF HEALTH AND I SENT THE CFO'S OFFICE THE COMPTROLLER AND THE HEAD OF BENEFITS FROM THE
CFO OFFICE AND KATHY NEIL, FROM THE HR OFFICE TO GO DOWN TO KOKOMO AND FIND A PARTNER TO HELP US BY IMPROVING THE HEALTH
OF OUR EMPLOYEES AND LOWERING THE SPEND. THEY MET WITH MARTY JOHNSON WHO IS THE PRESIDENT OF
ST. VINCENT'S KOKOMO AND MARTY JOHNSON SAID WE ARE WITH YOU COME UP WE WILL WORK WITH YOU INTO WE WOULD LIKE YOU TO VISIT
OUR WORK SIDE CLINIC IN CARMEL PLAYSKOOL SO YOU CAN SEE OUR OPERATION AND WE CAN SCALE THIS TO THE MODEL FOR FCA.
>>: THIS MODEL IS GROWING THESE NEARSIDE CLINICS. IT SAVES MONEY AND IT IMPROVES EMPLOYEE HEALTH.
SO TELL US HOW THIS MODEL ACCOMPLISHES THOSE TWO THINGS. >>: IN OUR MODEL IT'S A PERSON CENTERED HOME OR HEALTHCARE.
WE HAVE A ONE-STOP SHOP FOR HEALTH CARE. WE HAVE DOCTORS, NURSE PRACTITIONERS, NURSES, MA.
WE BRING IN THE LIFESTYLE ASPECT AND THE BEHAVIORAL ASPECT THAT IS 40 PERCENT OF OUR GUESTS ARE DUE TO BEHAVIORS, LIFESTYLE,
80 PERCENT MORBIDITY OR CHRONIC DISEASES ASSOCIATED WITH LIFESTYLE. SO WE NOT ONLY HAVE ALL THE
MEDICAL TO TAKE CARE OF OF THE PATIENT AND THEIR FAMILIES, BUT WE ALSO HAVE BEHAVIORAL HEALTH CLINICS, WE HAVE HEALTHCARE
NAVIGATION, WHICH IS CRITICAL, EXERCISE PHYSIOLOGIST, DIETITIANS, RADIOLOGY CENTER, PHYSICAL THERAPY, WELLNESS
DIRECTORS, EXERCISE CLASSES, PHARMACIST FOR PHARM.D. AND ALSO THE PHARM.D. WORKS VERY STRONG ON CHRONIC DISEASE MANAGEMENT
AND WE ARE ALL FOCUSED ON THE PATIENT. >>: 40 PERCENT OF FCA EMPLOYEES PRIOR TO THE CLINIC DID NOT HAVE
A PRIMARY CARE PHYSICIAN SO THEY WERE VISITING ER IS AN URGENT CARE CLINICS AND SO THIS MODEL ALSO REALLY FOCUSES ON
PERSONALIZED CARE. >>: ABSOLUTELY. WE SPEND A LOT OF TIME IN THE RECRUITMENT PROCESS.
WE WANT HIGH CUSTOMER SERVICE, EMPLOYEES WITH GREAT PERSONALITY BECAUSE I AM A SCIENTIST, BUT I'M GOING TO TELL YOU IT IS THE
ART OF MEDICINE BECAUSE WE ARE HELPING PEOPLE TO IMPROVE THEIR HEALTH AND POWER THEM TO TAKE CARE OF THEIR HEALTH.
AND MORE THAN ANYTHING ELSE WHAT THIS DOES IS INCREASE ACCESS. EASY ACCESS. IN OUR FIRST MONTH 750 PEOPLE
THAT CAME IN IN THE FIRST MONTH, 95 PERCENT DID NOT HAVE A PRIMARY CARE DOCTOR. >>: HAS MORE EMPLOYERS ADOPT
THIS MODEL IS THAT A BIG FOCUS FOR ST. VINCENT? ABSOLUTELY. I REPORT DIRECTLY TO THE CEO AND
I MEET WITH THE CHIEF OPERATING OFFICER, EVERY TWO WEEKS ON THIS PROJECT. IT'S AN IMPORTANT PROJECT AND I
WOULD QUOTE JOHN BY SAYING YOUR GOAL IS TO IMPROVE THE HEALTH OF THE COMPANY AND LOWER THEIR