WEBVTT

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>>GERRY: IN 2014, NAVIENT,
SPUN-OFF FROM STUDENT-LOAN GIANT
SALLIE-MAE AND STARTED TRADING
ON THE NASDAQ.

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THE COMPANY OPENED ITS DOORS
MORE THAN A QUARTER-CENTURY AGO
AND TODAY THE LOAN-SERVICING
COMPANY IS ONE OF THE LARGEST

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EMPLOYERS IN FISHERS WITH MORE
THAN EMPLOYEES, PROVIDING
CUSTOMER SERVICE TO MORE THAN 12
MILLION STUDENT-LOAN CUSTOMERS.

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>>GERRY: WELCOME BACK TO THIS
SPECIAL EDITION OF INSIDE
INDIANA BUSINESS POWERED BY
PACERS SPORTS AND ENTERTAINMENT

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AND COMING TO YOU FROM THE
INDIANA INTERNET OF THINGS LAB.
IT'S TIME FOR A SPECIAL EDITION
OF THE INSIDERS.

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FROM THE EARLY DAYS AS A SLEEPY
LITTLE TOWN TO THE RAPID GROWTH
AND VISION TO CREATE A VIBRANT,
ENTREPRENEURIAL CITY...

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LET'S TAKE THE PULSE OF FISHERS
WITH A GREAT PANEL OF
INSIDERS....ALSO TAKE A FEW
QUESTIONS FROM A STUDIO

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AUDIENCE...
THAT HAS BEEN ASSEMBLED HERE AT
THE IOT LAB IN FISHERS.
I'M PLEASED TO BE JOINED BY

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CLEAROBJECT CEO JOHN MCDONALD,
FIRST INTERNET BANK EXECUTIVE
VICE PRESIDENT & CHIEF OPERATING
OFFICER NICOLE LORCH AND IUPUI

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PROFESSOR OF PRACTICE IN
HUMAN-COMPUTER INTERACTION LOU
LENZI.
WELCOME ONE AND ALL TO THE

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INSIDERS.
JOHN, YOU ARE A TECH GREW, BUT
ALSO KIND OF THE HISTORIAN.
YOU'VE WRITTEN A COUPLE OF BOOKS

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ABOUT THE HISTORY OF FISHERS SO
TO TEE UP THE CONVERSATION TALK
ABOUT YOUR VIEW OF THE EVOLUTION
OF FISHERS WHICH HAS BEEN A

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QUICK EVOLUTION OVER THE LAST
20-30 YEARS.
>> WE ARE APPROACHING 100,000
PEOPLE THAT LIVE HERE, BUT AS

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LATE AS 1990 THERE WERE LESS
THAN 10,000'S OF THE GROWTH HAS
BEEN TREMENDOUS EVEN AS LATE AS
1963 THERE WAS 350 PEOPLE THAT

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LIVED IN FISHERS SO IF YOU PLOT
THAT ON A GRAPH IT'S EXPLOSIVE
AND THE NUMBER OF PEOPLE THAT
HAVE MOVED IN.

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THAT BRINGS WITH IT ALL THE GOOD
AND THE BAD.
AND SOME OF THE GOOD TODAY WHICH
IS THE FIRST EVER CIVIC INTERNET

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OF THINGS LAB AND SHOWS YOU WHAT
A CITY WITH THE VISION AND A
MISSION AND PURPOSE CAN DO WHEN
IT PUTS ITS MIND ON BEING

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INNOVATIVE.
>> WHY IS THAT HAPPENING HERE?
>> FUNDAMENTALLY WHAT'S
OCCURRING IS YOU HAVE THE

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MAGICAL INTERSECTION OF GREAT
IDEAS, GREAT TALENT AND
EVER-GROWING AMOUNT OF VENTURE
CAPITAL SUPPLYING THOSE THINGS

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OF THE MAGIC INGREDIENT TO
CREATE ANY INNOVATIVE COMPANY.
THEY ARE ALL RIGHT, HERE AT ARMS
LENGTH IN FISHERS AND MORE

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IMPORTANTLY, A GENERAL SENSE OF
ENTHUSIASM AROUND THE ENTIRE
IDEA OF BEING INNOVATIVE.
>> FIRST INTERNET BANK MOVED

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HERE ABOUT FIVE YEARS AGO AND
CERTAINLY ONE OF THE GREAT
SUCCESS STORIES.
TECH SUCCESS STORIES IN INDIANA.

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WHY THEM MOVED TO FISHERS?
WHY DID THIS ENVIRONMENT FIT
WITH THE CULTURE?
>> OUR GROWTH MIRRORS FISHERS

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GROWTH.
WE TALK ABOUT IT LIKE A HOCKEY
STICK AND BEING AN 18 YEAR AN
OVERNIGHT SUCCESS STORY.

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IT TOOK US 15 YEARS STARTING IN
1999 TO GET TO BE A BILLION
DOLLARS IN ASSETS AND TWO YEARS
TO GET THE SECOND BILLIONS OF

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THE FIRST IS THE HARDEST AND ONE
YEAR TO GET TO THE THIRD BILLION
SO LIKE FISHERS, SLOW STEADY
GROWTH AND THEN A HOCKEY STICK

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UP, BUT WE DO LOVE THE
INNOVATION SPIRIT OF FISHERS AND
FRANKLY, BEING IN ONE PLACE,
HAVING ALL OF OUR EMPLOYEES

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UNDER ONE ROOF IS REALLY
IMPORTANT TO US IN TERMS OF
GETTING OUR EMPLOYEES ON THE
SAME PAGE AND MOVING FORWARD IN

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A SINGLE DIRECTION.
BUT ALSO THE ENVIRONMENT THAT IT
PROVIDES.
IT'S ACCESSIBLE TO OUR

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EMPLOYEES.
WE HAVE A GOOD NUMBER OF
EMPLOYEES WHO LIVE RIGHT HERE IN
FISHERS TAKING ADVANTAGE OF THE

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AMENITIES AND FOR THOSE THAT
DON'T LIVE IN FISHERS, IT'S EASY
TO GET TO.
>> WHY FROM A MAJOR ACADEMIC

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INSTITUTION STANDPOINT DID YOU
DECIDE TO CONNECT WITH THIS IOT
LAB AND BY EXTENSION FISHERS?
>> FIRST OF ALL IT'S A GREAT

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CENTER FOR INNOVATION AND
ENTREPRENEURSHIP AND WHAT BETTER
PLATFORM FOR US TO BUILD THE
EDUCATION SYSTEM AND THE

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CURRICULUM DESIGN.
COULD BE COMING HERE, WORKING
WITH COMPANIES LIKE JOHNS ON A
PARTNERSHIP IN TERMS OF AN

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INTERNSHIP, EXTERNSHIP, STUDENT
PROJECTS AS WELL AS US FRAYING
SOME LECTURES TO THE CAMPUS AND
TALKING ABOUT THINGS LIKE DATA

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ANALYTICS AND SCIENCE AND WHAT'S
GOING ON IN VISUALIZATION AND
SHARING THAT KNOWLEDGE WITH THE
LAB.

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>> YOU COME FROM A PRIVATE
SECTOR BACKGROUND.
AS YOU LOOK WHAT'S HAPPENING
HERE, THE CREATION OF THE LIVE

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WORK SCALE ENVIRONMENT CORPORATE
PLAYERS COMING IN AND INVESTING.
WHAT'S YOUR REACTION?
>> THIS IS THE FUTURE.

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PUBLIC COMPANIES, THE
GOVERNMENT, ACADEMIA, WORKING
TOGETHER TO REALLY GROW AND
INNOVATION INFRASTRUCTURE.

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>> FROM THE BANK STANDPOINT
WHAT DOES BEING IN FISHERS DO
FOR YOUR ABILITY TO ATTRACT INTO
KEY PEOPLE?

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>> IT'S SO IMPORTANT.
IT'S A KNOWLEDGE ECONOMY AND WE
HAVE TO FIND NOT JUST
EXPERIENCED IN PLACE BUT THOSE

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THAT HAVE A VISION FOR THE
FUTURE WHO HAVE BEEN IN BANKING
BEFORE AND HAVE NOT LIKED SOME
OF THE STIFLED WAYS THEY HAVE

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BEEN HELD TO.
SO BEING ABLE TO BE PART OF A
VIBRANT COMMUNITY WITH THINGS TO
DO BEFORE AND AFTER WORK AND

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KEEP PEOPLE ENGAGED IN THE
COMMUNITY HAS BEEN VERY HELPFUL
TO US AS WE GROW.
>> WE DO HAVE A QUESTION FROM

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THE AUDIENCE.
PLEASE TELL US YOUR NAME AND
YOUR QUESTION.
>> I AM THE FOUNDER OF ARV OUR

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START UP RIGHT HERE IN IOT LAB
AND LIKE JOHN ALLUDED TO THERE
ARE THREE THINGS NEEDED FOR THE
STARTUP ECOSYSTEM FIRST IDEA,

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SECOND TALENT, THIRD, CAPITAL.
INDIANA STATE TO HAS ANNOUNCED
THE NEXT LEVEL FUND.
HOW DO YOU GUYS FORESEE THE NEXT

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LEVEL FUND HELPING THE IOT LAB?
>> IT'S SUCH AN IMPORTANT PART
OF THE ENTIRE PURPOSE OF THE
NEXT LEVEL FUND FROM THE

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INCEPTION WAS TO CREATE VENTURE
CAPITAL IN INDIANA.
IF YOU DON'T HAVE VENTURE U.
DON'T HAVE ANY VENTURE

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BUSINESSES.
WE'VE BEEN TAUGHT ALL THE WAY
THROUGH SCHOOL THAT SMALL
BUSINESSES ARE THE BACKBONE OF

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THE AMERICAN ECONOMY, BUT IN
TRUTH IT'S ACTUALLY NEW
BUSINESSES.
WITHOUT NEW BUSINESSES YOU GET

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NO NEW DEBT JOB GROWTH SO IT'S
JUST SIMPLY IMPORTANT AND REALLY
CRITICAL TO OUR FUTURE THAT WE
HAVE START UP COMPANIES HELPING

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TRADITIONAL BUSINESSES THAT
CREATE THINGS TO WRAP DATA
PRODUCTS AROUND THOSE THINGS AND
TRANSFORM THE ECONOMY.

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IT COULD NOT BE ANY MORE
IMPORTANT TO OUR FUTURE.
>> ONE MORE QUICK QUESTION
FROM THE AUDIENCE.

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>> I'M RICH WITH THE
PROFESSIONAL EXCHANGE HERE IN
FISHERS ALSO SERVING THE NORTH
SIDE OF INDIANAPOLIS.

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WE WORK WITH MANY PEOPLE,
PROFESSIONALS, LOOKING TO WORK
AND THE IOT FILLED.
WHAT CAN WE LEARN FROM THE

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BUSINESSES ABOUT WHAT YOU MIGHT
BE EXPECTING FROM FUTURE
EMPLOYEES BY WAY OF SKILLS,
BACKGROUND, CERTIFICATIONS,

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IDEAS OR ATTITUDE THAT WOULD
HELP PREPARE FOR THE IOT WORLD?
>> WHEN YOU THINK ABOUT
EDUCATION IS THE TRADITIONAL

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PATHWAY HIGH SCHOOL
UNDERGRADUATE AND THEN GRADUATE
DEGREE.
TODAY ALL OF THAT IS OPEN.

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WE TALK ABOUT CERTIFICATES AS
OPPOSED TO A FULL TWO-YEAR
DIPLOMA.
WE ARE TALKING ABOUT COURSEWORK

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THAT'S VERY FOCUSED ON A
SPECIFIC NEED.
SO THERE ARE ANY NUMBER OF
VENUES WE CAN TRAIN THE

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WORKFORCE TO BE READY TO STEP
INTO THE IOT WORLD AND THAT'S
ONE REASON WE LIKE TO JOIN THE
I.T. LAB IS TO BRING THAT

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KNOWLEDGE AND TRAINING HERE.
>> THAT PUTS OUT RAP ON OUR