>>GERRY: IN 2014, NAVIENT, SPUN-OFF FROM STUDENT-LOAN GIANT SALLIE-MAE AND STARTED TRADING ON THE NASDAQ.
THE COMPANY OPENED ITS DOORS MORE THAN A QUARTER-CENTURY AGO AND TODAY THE LOAN-SERVICING COMPANY IS ONE OF THE LARGEST
EMPLOYERS IN FISHERS WITH MORE THAN EMPLOYEES, PROVIDING CUSTOMER SERVICE TO MORE THAN 12 MILLION STUDENT-LOAN CUSTOMERS.
>>GERRY: WELCOME BACK TO THIS SPECIAL EDITION OF INSIDE INDIANA BUSINESS POWERED BY PACERS SPORTS AND ENTERTAINMENT
AND COMING TO YOU FROM THE INDIANA INTERNET OF THINGS LAB. IT'S TIME FOR A SPECIAL EDITION OF THE INSIDERS.
FROM THE EARLY DAYS AS A SLEEPY LITTLE TOWN TO THE RAPID GROWTH AND VISION TO CREATE A VIBRANT, ENTREPRENEURIAL CITY...
LET'S TAKE THE PULSE OF FISHERS WITH A GREAT PANEL OF INSIDERS....ALSO TAKE A FEW QUESTIONS FROM A STUDIO
AUDIENCE... THAT HAS BEEN ASSEMBLED HERE AT THE IOT LAB IN FISHERS. I'M PLEASED TO BE JOINED BY
CLEAROBJECT CEO JOHN MCDONALD, FIRST INTERNET BANK EXECUTIVE VICE PRESIDENT & CHIEF OPERATING OFFICER NICOLE LORCH AND IUPUI
PROFESSOR OF PRACTICE IN HUMAN-COMPUTER INTERACTION LOU LENZI. WELCOME ONE AND ALL TO THE
INSIDERS. JOHN, YOU ARE A TECH GREW, BUT ALSO KIND OF THE HISTORIAN. YOU'VE WRITTEN A COUPLE OF BOOKS
ABOUT THE HISTORY OF FISHERS SO TO TEE UP THE CONVERSATION TALK ABOUT YOUR VIEW OF THE EVOLUTION OF FISHERS WHICH HAS BEEN A
QUICK EVOLUTION OVER THE LAST 20-30 YEARS. >> WE ARE APPROACHING 100,000 PEOPLE THAT LIVE HERE, BUT AS
LATE AS 1990 THERE WERE LESS THAN 10,000'S OF THE GROWTH HAS BEEN TREMENDOUS EVEN AS LATE AS 1963 THERE WAS 350 PEOPLE THAT
LIVED IN FISHERS SO IF YOU PLOT THAT ON A GRAPH IT'S EXPLOSIVE AND THE NUMBER OF PEOPLE THAT HAVE MOVED IN.
THAT BRINGS WITH IT ALL THE GOOD AND THE BAD. AND SOME OF THE GOOD TODAY WHICH IS THE FIRST EVER CIVIC INTERNET
OF THINGS LAB AND SHOWS YOU WHAT A CITY WITH THE VISION AND A MISSION AND PURPOSE CAN DO WHEN IT PUTS ITS MIND ON BEING
INNOVATIVE. >> WHY IS THAT HAPPENING HERE? >> FUNDAMENTALLY WHAT'S OCCURRING IS YOU HAVE THE
MAGICAL INTERSECTION OF GREAT IDEAS, GREAT TALENT AND EVER-GROWING AMOUNT OF VENTURE CAPITAL SUPPLYING THOSE THINGS
OF THE MAGIC INGREDIENT TO CREATE ANY INNOVATIVE COMPANY. THEY ARE ALL RIGHT, HERE AT ARMS LENGTH IN FISHERS AND MORE
IMPORTANTLY, A GENERAL SENSE OF ENTHUSIASM AROUND THE ENTIRE IDEA OF BEING INNOVATIVE. >> FIRST INTERNET BANK MOVED
HERE ABOUT FIVE YEARS AGO AND CERTAINLY ONE OF THE GREAT SUCCESS STORIES. TECH SUCCESS STORIES IN INDIANA.
WHY THEM MOVED TO FISHERS? WHY DID THIS ENVIRONMENT FIT WITH THE CULTURE? >> OUR GROWTH MIRRORS FISHERS
GROWTH. WE TALK ABOUT IT LIKE A HOCKEY STICK AND BEING AN 18 YEAR AN OVERNIGHT SUCCESS STORY.
IT TOOK US 15 YEARS STARTING IN 1999 TO GET TO BE A BILLION DOLLARS IN ASSETS AND TWO YEARS TO GET THE SECOND BILLIONS OF
THE FIRST IS THE HARDEST AND ONE YEAR TO GET TO THE THIRD BILLION SO LIKE FISHERS, SLOW STEADY GROWTH AND THEN A HOCKEY STICK
UP, BUT WE DO LOVE THE INNOVATION SPIRIT OF FISHERS AND FRANKLY, BEING IN ONE PLACE, HAVING ALL OF OUR EMPLOYEES
UNDER ONE ROOF IS REALLY IMPORTANT TO US IN TERMS OF GETTING OUR EMPLOYEES ON THE SAME PAGE AND MOVING FORWARD IN
A SINGLE DIRECTION. BUT ALSO THE ENVIRONMENT THAT IT PROVIDES. IT'S ACCESSIBLE TO OUR
EMPLOYEES. WE HAVE A GOOD NUMBER OF EMPLOYEES WHO LIVE RIGHT HERE IN FISHERS TAKING ADVANTAGE OF THE
AMENITIES AND FOR THOSE THAT DON'T LIVE IN FISHERS, IT'S EASY TO GET TO. >> WHY FROM A MAJOR ACADEMIC
INSTITUTION STANDPOINT DID YOU DECIDE TO CONNECT WITH THIS IOT LAB AND BY EXTENSION FISHERS? >> FIRST OF ALL IT'S A GREAT
CENTER FOR INNOVATION AND ENTREPRENEURSHIP AND WHAT BETTER PLATFORM FOR US TO BUILD THE EDUCATION SYSTEM AND THE
CURRICULUM DESIGN. COULD BE COMING HERE, WORKING WITH COMPANIES LIKE JOHNS ON A PARTNERSHIP IN TERMS OF AN
INTERNSHIP, EXTERNSHIP, STUDENT PROJECTS AS WELL AS US FRAYING SOME LECTURES TO THE CAMPUS AND TALKING ABOUT THINGS LIKE DATA
ANALYTICS AND SCIENCE AND WHAT'S GOING ON IN VISUALIZATION AND SHARING THAT KNOWLEDGE WITH THE LAB.
>> YOU COME FROM A PRIVATE SECTOR BACKGROUND. AS YOU LOOK WHAT'S HAPPENING HERE, THE CREATION OF THE LIVE
WORK SCALE ENVIRONMENT CORPORATE PLAYERS COMING IN AND INVESTING. WHAT'S YOUR REACTION? >> THIS IS THE FUTURE.
PUBLIC COMPANIES, THE GOVERNMENT, ACADEMIA, WORKING TOGETHER TO REALLY GROW AND INNOVATION INFRASTRUCTURE.
>> FROM THE BANK STANDPOINT WHAT DOES BEING IN FISHERS DO FOR YOUR ABILITY TO ATTRACT INTO KEY PEOPLE?
>> IT'S SO IMPORTANT. IT'S A KNOWLEDGE ECONOMY AND WE HAVE TO FIND NOT JUST EXPERIENCED IN PLACE BUT THOSE
THAT HAVE A VISION FOR THE FUTURE WHO HAVE BEEN IN BANKING BEFORE AND HAVE NOT LIKED SOME OF THE STIFLED WAYS THEY HAVE
BEEN HELD TO. SO BEING ABLE TO BE PART OF A VIBRANT COMMUNITY WITH THINGS TO DO BEFORE AND AFTER WORK AND
KEEP PEOPLE ENGAGED IN THE COMMUNITY HAS BEEN VERY HELPFUL TO US AS WE GROW. >> WE DO HAVE A QUESTION FROM
THE AUDIENCE. PLEASE TELL US YOUR NAME AND YOUR QUESTION. >> I AM THE FOUNDER OF ARV OUR
START UP RIGHT HERE IN IOT LAB AND LIKE JOHN ALLUDED TO THERE ARE THREE THINGS NEEDED FOR THE STARTUP ECOSYSTEM FIRST IDEA,
SECOND TALENT, THIRD, CAPITAL. INDIANA STATE TO HAS ANNOUNCED THE NEXT LEVEL FUND. HOW DO YOU GUYS FORESEE THE NEXT
LEVEL FUND HELPING THE IOT LAB? >> IT'S SUCH AN IMPORTANT PART OF THE ENTIRE PURPOSE OF THE NEXT LEVEL FUND FROM THE
INCEPTION WAS TO CREATE VENTURE CAPITAL IN INDIANA. IF YOU DON'T HAVE VENTURE U. DON'T HAVE ANY VENTURE
BUSINESSES. WE'VE BEEN TAUGHT ALL THE WAY THROUGH SCHOOL THAT SMALL BUSINESSES ARE THE BACKBONE OF
THE AMERICAN ECONOMY, BUT IN TRUTH IT'S ACTUALLY NEW BUSINESSES. WITHOUT NEW BUSINESSES YOU GET
NO NEW DEBT JOB GROWTH SO IT'S JUST SIMPLY IMPORTANT AND REALLY CRITICAL TO OUR FUTURE THAT WE HAVE START UP COMPANIES HELPING
TRADITIONAL BUSINESSES THAT CREATE THINGS TO WRAP DATA PRODUCTS AROUND THOSE THINGS AND TRANSFORM THE ECONOMY.
IT COULD NOT BE ANY MORE IMPORTANT TO OUR FUTURE. >> ONE MORE QUICK QUESTION FROM THE AUDIENCE.
>> I'M RICH WITH THE PROFESSIONAL EXCHANGE HERE IN FISHERS ALSO SERVING THE NORTH SIDE OF INDIANAPOLIS.
WE WORK WITH MANY PEOPLE, PROFESSIONALS, LOOKING TO WORK AND THE IOT FILLED. WHAT CAN WE LEARN FROM THE
BUSINESSES ABOUT WHAT YOU MIGHT BE EXPECTING FROM FUTURE EMPLOYEES BY WAY OF SKILLS, BACKGROUND, CERTIFICATIONS,
IDEAS OR ATTITUDE THAT WOULD HELP PREPARE FOR THE IOT WORLD? >> WHEN YOU THINK ABOUT EDUCATION IS THE TRADITIONAL
PATHWAY HIGH SCHOOL UNDERGRADUATE AND THEN GRADUATE DEGREE. TODAY ALL OF THAT IS OPEN.
WE TALK ABOUT CERTIFICATES AS OPPOSED TO A FULL TWO-YEAR DIPLOMA. WE ARE TALKING ABOUT COURSEWORK
THAT'S VERY FOCUSED ON A SPECIFIC NEED. SO THERE ARE ANY NUMBER OF VENUES WE CAN TRAIN THE
WORKFORCE TO BE READY TO STEP INTO THE IOT WORLD AND THAT'S ONE REASON WE LIKE TO JOIN THE I.T. LAB IS TO BRING THAT
KNOWLEDGE AND TRAINING HERE. >> THAT PUTS OUT RAP ON OUR