Zoeller Outlines Top 10 Consumer Complaints

Indiana Attorney General Greg Zoeller is co-chair of the Indiana Protection for Abused and Trafficked Humans (IPATH) Task Force.

Indiana Attorney General Greg Zoeller has announced the top 10 complaints submitted to his office’s Consumer Protection Division. The 2015 list includes some repeats from previous years, as well as areas such as identity theft that are on the rise.

The list coincides with National Consumer Protection Week, which is designed to educate the public about fraud and scams and present strategies to avoid becoming a victim.

Zoeller says "certain industries, like auto and home repair, are notoriously rife with scammers, and my office works to educate Hoosiers about these common problems and provide them with the tools they need to avoid fraud. Other complaint areas have grown as technology advances. More than 500 data breaches were reported to my office last year, exposing Hoosiers’ information and putting them at risk for identity theft and other cybercrimes. Criminals are using more sophisticated tactics to deceive and defraud, and consumers must do more to stay a step ahead."

The top complaints areas for 2015 are:

1. Unwanted calls/phone scams
2. New and used auto sales and service
3. Home maintenance and construction
4. Online scams and sales
5. Identity Theft
6. Retail
7. Wireless phone and cable providers
8. Debt collection
9. Lending and mortgage
10. Financial/credit services

You can connect to additional details about the topics and suggested ways to avoid them from the Attorney General’s Office by clicking here.