Muncie-based Ontario Systems says it expanded its workforce by approximately 30 employees in 2014. The accounts receivable technology and services provider says it “enjoyed a breakout year” in the health care market.

April 10, 2015

News Release

MUNCIE, Ind. – Ontario Systems, a leading accounts receivable technology and services provider, today announced it expanded its workforce by more than 12 percent in 2014, taking advantage of a bullish market position that has contributed to the company’s growth after a number of successes on the part of its customers. The company shored up stability with 80 percent of its 2014 revenue earned through recurring sources and enjoyed a breakout year in the healthcare market with a 30 percent revenue gain in that sector.

“After a year of exciting and profitable growth in 2014, we are perhaps even more pleased with the increasing opportunity to be of service to our healthcare and accounts receivable clients in 2015 and beyond”

“After a year of exciting and profitable growth in 2014, we are perhaps even more pleased with the increasing opportunity to be of service to our healthcare and accounts receivable clients in 2015 and beyond,” says Ontario Systems CEO Ron Fauquher. “It’s because of what they’ve accomplished, and the support our people have been able to provide, that we find ourselves in the position we do today.”

Doctors and hospital administrators have experienced increasing difficulty in gaining reimbursement for services rendered, as new regulations have arisen and patients have begun shouldering more of their own medical bills. Building on a strong portfolio of existing customer brands, including three of the six best health systems in the nation, Ontario Systems has found itself helping healthcare providers consolidate revenue collection more and more to deal with tighter operating margins.

“Unique to start-up technology environments, we have a long-tenured, knowledgeable team that really understands and appreciates our products, services and customers,” says Jill Lehman, chief people officer with Ontario Systems. “They are the foundational building blocks that have made Ontario Systems the You Powered culture it is today. For our newer teammates, it’s about learning from this collection of talent, bringing new ideas and building their careers while continuing the momentum that makes Ontario Systems a great place to work and a company with which you want to do business.”

The company credits its progressive, flexible work environment for its continued growth, observing more than 70 percent of its staff participating in wellness programs shepherded by a cross-functional committee. It’s through those programs that the company says it reduced healthcare expense by 15 percent last year, while achieving a 3-star AchieveWELL rating and inclusion on the Indiana Chamber of Commerce’s “Best Places to Work in Indiana” list.

The Indiana Economic Development Corporation recently awarded Ontario Systems a $200,000 grant from the Skills Assessment Fund to support training and skill building initiatives for Indiana employees over the next two years. The company will use those funds to continue investing in its own associates’ growth as they contribute to Ontario’s ongoing success.

Ontario Systems currently employs nearly 300 full-time associates, with roughly 75 percent located in Muncie, Ind. and the surrounding Anderson/Indianapolis area. In the last year, the company has hired several new software engineers, consultants and support specialists, working to build technology and provide services that help accounts receivable management (ARM) firms collect on overdue accounts and healthcare business offices provide better customer service to patients while recovering revenue.

Details concerning the company’s unique culture are available at, along with available positions. Associates within the organization help to safeguard the credit industry, united in a shared belief that it maintains an economic engine driving opportunity and prosperity in the markets served by Ontario Systems’ customers.

About Ontario Systems

Ontario Systems, LLC is a leading provider of accounts receivable and strategic receivables management solutions for the collection and healthcare industries. Offering a full portfolio of software, services and business process expertise, Ontario Systems customers include nine of the 10 largest collection agencies and three of the top six best health systems in the U.S., with 55,000 representatives in more than 500 locations.

To learn more about how Ontario Systems can help power up your receivables, visit or email

Source: Ontario Systems, LLC

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