CareSource Executive Director Steve Smitherman joined Barbara Lewis in The Business of Health.
A nonprofit insurance and health care management organization will open a new call center in Indianapolis later this month, and its executive director says CareSource focuses on "all elements of life" when dealing with customers. Steve Smitherman says that philosophy extends to financial well-being as well. During an interview on Inside INdiana Business Television, Smitherman told Business of Health Reporter Barbara Lewis the organization offers job placement and skills development through its Job Connect program. The goal, he says, is to get participants off of subsidies and improve overall health.
Smitherman touts a 97 percent retention rate for the organization when it comes to customers who participate in Job Connect. He adds "those individuals who have started employment remain employed and the biggest thing that we've seen from it is it's not only improving their financial health, but their overall health. Individuals in the program are much less likely to use the emergency room. They're much more likely to get preventative services. They're much more likely to adhere to the medication regimens, so what we've seen is an overall more-engaged consumer that's in this program."
The organization also assists its customers in the search for needs ranging from affordable housing to childcare to driver's licenses. In August, CareSource joined Managed Health Services in filling a would-be federal health care exchange gap when Indianapolis-based Anthem Inc. (NYSE: ANTM) announced it would pull out of the Obamacare marketplace in Indiana. People from Decatur, Jackson, Grant and Wayne counties who used the exchange for health coverage were in jeopardy of not having options next year on the federal marketplace.
By Brian Harris Executive Creative Director, Bradley and Montgomery
It may sound like a marketer’s dream scenario: efforts have proven to be so successful it appears a company has completely saturated their target audience. While it may be a good problem to have, it still may be a problem. Hitting a marketing plateau is an opportunity for companies in any industry to reevaluate, re-energize and come to the table with new ideas for better understanding existing customers and engaging new audiences.
In a shocking development following the Indianapolis Colts' preseason loss to the Chicago Bears, quarterback Andrew Luck has announced his retirement from the NFL. Luck, who did not play in Saturday's game, said the number of injuries he has suffered throughout his professional career "has taken my joy of this game away." Luck teared up during a news conference in which he made his announcement. "After 2016 where I played in pain and was unable to regularly...
FK Restaurant Group has named Shaina Keck sales and banquet manager for Pier 48 Fish House and Bar in downtown Indianapolis. She previously served in sales at Kilroy's Bar & Grill. Keck is a graduate of Indiana University Kelly School of Business with a bachelor of science degree in finance and accounting with a concentration in international studies.
The face of downtown retail in Hammond is changing once again with the demolition of Carson’s department store, the one-time the anchor of Woodmar Mall. Our partners at The Times of Northwest Indiana report excavating crews have started to demolish the last vestige of the shopping center which stood since the 1950s.
By Julie Bondy Roberts LinkedIn Profile Writer & Trainer, Coming Alive Career Coaching LLC
My former co-work, Rita, loved Barry Manilow. She often wore a T-shirt that said, “Never Underestimate the Power of a Barry Manilow Song.” She loved him so much that in one week, she saw him once in Indianapolis and the following weekend she drove up to Chicago to see him. She was our receptionist – and I guarantee you she ate Ramen noodles for a few days to make those two concerts happen.
The Michigan City Common Council has formally committed to contribute $12 million towards the proposed $416 million Double Track project for the South Shore commuter line. Our partners at The Times of Northwest Indiana report the council voted unanimously to pay $7 million upfront and finance the remaining $5 million through a 20-year bond issue.