Airport Director Selected For National Committee
Mario Rodriguez, executive director of the Indianapolis Airport Authority, has been named a member of the U.S. Department of Transportation’s Advisory Committee for Aviation Consumer Protection. Rodriguez and his fellow committee members will meet twice each year in Washington D.C. to discuss consumer issues and hear public comments. He says his selection puts Indianapolis at the "big table" to discuss how to make air travel easier and more transparent for consumers.
Rodriguez joins other new members selected to the committee, including David Berg from Airlines for America, Charlie Leocha of Travelers United and New Orleans Mayor Mitch Landrieu, who will serve as chair of the committee. He says his track record of improving customer service led to his appointment and cited the Indy Airport’s recent string of consumer awards as evidence.
The DOT says, since establishing the committee in 2012, it has led to the department providing more online resources for consumers and requiring more airlines to report service quality data.