South Bend Company Announces Hiring Plans

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Alliance iCommunications Inc., which has U.S. headquarters in South Bend, is looking to add 40 call center employees. The company says the new hires are slated to begin at the end of the month. September 10, 2013

News Release

SOUTH BEND, Ind. - Alliance iCommunications will immediately commence hiring for 40 new positions in South Bend. New employees are needed to support brand new fundraising and customer service programs, slated to start the end of September. Additional positions are also required in the supervisory, management, and sales areas to meet the demands of the new programs and expansion of existing programs.

Alliance iCommunications is a full-service contact center specializing in inbound and outbound calling, blended contact, and web interaction. Alliance has two locations: one in Ontario, Canada and the other in South Bend which serves as the U.S. headquarters. Alliance came to South Bend in 2009 after acquiring a local business, and has spent the past 4 years working towards growth and creating jobs in the area. The organization has successfully grown from 6 employees to a total of over 350 employed in South Bend and the Ontario office. In addition to creating new jobs, Alliance will also complete an office renovation, expanding its current offices to accommodate its growing client base. Alliance is committed to supporting the South Bend area community by bringing in new business and creating jobs.

"What sets us apart from the multi-nationals who take the offshoring route is that by staying in South Bend and Ontario, Alliance has been able to access the excellent talent available here that is required to meet our clients' needs," said CEO Dave LeClair. "Our successful track record and longevity in the marketplace has been crucial in landing our newest contract and in increasing the employees needed for our existing corporate partners."

Alliance will be holding a career fair on Thursday, September 19, 2013 from 9am until 7pm at the Alliance office at 53702 Generations Dr., Suite 2. Interested applicants are asked to visit the company's website at www.allianceicomm.com for more information.

Source: Matthew Rose - Director, U.S. Call Center Operations