updated: 11/14/2011 9:11:03 AM

Businesses See 'Soft Skills Gap' Emerging

Wayne Pratt, InsideINdianaBusiness.com

As many Hoosier businesses deal with a skills gap for technical jobs, some are also finding out that job seekers are falling short in what have been considered basic competencies. They include the ability to communicate and show up for work on time. Indianapolis-based Professional Skills Consulting founder Michelle Sybesma says companies need to start taking control of expectations surrounding so-called "soft skills" before that gap widens further. She discussed the emerging issue with Gerry Dick during an appearance on Inside INdiana Business Television.

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Sybesma says the work landscape continues to change and many of the soft skills are not being taught. That's because they've traditionally been found naturally in corporate leaders.

She says a key approach to skills development is "constant reinforcement" so there is a clear understanding between employers and employees concerning basic expectations such as arriving for work as scheduled.

Source: Inside INdiana Business

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