updated: 10/4/2005 1:16:19 PM
Indianapolis-based Angie's List has reached a milestone.
The consumer advocacy company now has 200,000 members across the nation. The company serves consumers in 27 cities.
Source: Inside INdiana Business
Alpharetta, Ga., homeowner Craig Sweat recently joined the growing number of consumers across the country relying on Angie’s List to help them find contractors and other service companies. In fact, Sweat’s decision to join Angie’s List put the now 10-year-old consumer advocacy company at the 200,000-member mark nationally.
Angie’s List provides reliable, unbiased ratings and information on local contractors and service companies based on the real-life experiences of its members. It’s this word-of-mouth network that is the secret to Angie’s List’s strong growth, according to founder Angie Hicks.
“Consumers like Craig know that they can get the real scoop on local contractors from others who’ve used them in the past,” Hicks says. “As our membership grows, so does the amount and quality of the information we have available to consumers to help them make the decisions on who they will hire to tackle whatever project or job they need done.”
Angie’s List opened in the Atlanta metro area in early 2004. Currently, more than 4,000 Atlanta-area businesses have been put on the list by local members, including Sweat, who’s already used the list to find contractors and then report on the experience he’s had with them.
“I’ve been able to get good information quickly through Angie’s List, and even talked by phone with someone in the call center to help me figure out what category to look in for the type of job I needed done,” Sweat says. “Over the years, my success rate has been 50 percent or worse with referrals I’ve gotten from neighbors or other sources. So far, with the contractors I’ve hired with the help of Angie’s List, the results have been excellent.”
And, Hicks says that like Sweat, each day more consumers across the country are joining Angie’s List to take advantage of this unique, reliable service. Each month, Angie’s List receives more than 5,000 reports from members across the country.
“It’s more than just contacts and phone numbers,” Hicks says. “When you are looking to hire a company, you want to know if they have the expertise to do the job you need done. Our members can get detailed information – online or through our call center – on what other consumers in the area hired a specific company to do, what they thought of their work, and even whether they would hire the company again.”
Currently, Angie’s List serves consumers in 27 cities, including Atlanta, Boston, Chicago, Cleveland, Dallas, Houston, Indianapolis, Los Angeles, Minneapolis, San Diego and Seattle, with plans to open in Baltimore, New York City, San Francisco and Washington, D.C., over the next six months.
This strong growth has resulted in Angie’s List being recognized for the past three years as one of the Inc. 500 – the magazine’s annual list of the fastest growing privately held companies in the nation. Additionally, Angie’s List is continuing to expand the ways it’s providing consumers with information they can count on. Later this year, the company will launch the daily 60-second syndicated “Angie’s List Tips” on radio stations across the country.
“Often, consumers don’t know where to turn to find good service,” Hicks says. “We put good, reliable information at consumers’ fingertips to help them find what they need quickly. It really is like being able to talk to dozens of homeowners to get their opinions and recommendations.”
Source: Angie's List