updated: 2/13/2012 12:44:09 PM
Frontier Communications Corp. says it will employ the same amount of technicians in the Midwest after an evaluation of the region's work force. The company says 31 workers whose positions were eliminated in the Fort Wayne area will be given opportunities to work in other parts of the region.
Statement from Frontier Communications Corp.
At the change of control when Frontier purchased the landlines in Indiana on July 1, 2010, one of the first steps taken was to analyze the workforce across Frontierís Midwest Region (Indiana & Michigan). In Fort Wayne, as a result of the evaluation, it was evident that the number of technicians were in excess of the workload while other areas of the state were in need of more personnel. Therefore, Frontier allowed employees to volunteer to work in other areas of the Midwest Region to serve our customers for nearly a year. During this period Frontier has been serving its customers in Fort Wayne without these technicians and has provided good customer service throughout.
In total, 31 technician positions currently located in Fort Wayne will be given the opportunity to accept technician positions in other parts of the Region. This process will follow the appropriate Collective Bargaining Agreement processes.
The overall impact to the Midwest Region will be that the same number of technicians employed by Frontier today and after the rebalancing will be the same, over 800. This effort impacts less than 4% of the overall technician classification. The decision to accept another technician position in the region is a personal one by the employee and cannot be predetermined. Frontier hopes that all will accept this opportunity and remain in their skilled position to serve our customers.
The union representing the employees have made several claims that are unfounded. Quality service has been delivered throughout the year without these technicians working in Fort Wayne. Service quality has been maintained during this time and no negative impact is expected due to this rebalancing. In fact, it will allow technicians that were working in other areas of the state to become full time employees in those areas and become a part of the community. Frontier continues to deliver a peace of mind experience to its customers and will continue to do so in the future.
As part of the acquisition of the service areas acquired on July 1, 2010, Frontier repatriated 500 jobs from overseas. Fort Wayne has been a beneficiary of this action by receiving 300 additional jobs within the past 14 months. It now ranks as a top 10 employer. In addition, more than 46,000 Hoosier households were given the capability to receive Frontier High-Speed Internet in 2011 due to an aggressive broadband investment plan being executed by the company.
Source: Frontier Communications Corp.