• Germaine Winnick Willett

    So You Think You Aren’t The Employer, Huh?

    Businesses today must be innovative, creative, and nimble. Competition is fierce in our fast-paced and technology-driven world, which naturally causes companies to look for ways to cut costs and thereby increase profits. It comes as no surprise, then, that many businesses relegate certain tasks to independent contractors. It’s a no-brainer, right? You can get the same service for less money and avoid the administrative burdens that come with employing an employee.

  • Scott Flood is the owner of Scott Flood Writing.

    Fight-or-Flight And Your Website

    When you meet someone new, within the first few seconds, your brain absorbs and analyzes tons of information to deliver an instant read of what you think of that person. You react to a new website much the same way. We may like to think that we’re not judgmental when it comes to people, but it’s been hard-wired into us by evolution. It’s an outgrowth of that fight-or-flight response that kept our ancestors alive when they confronted something new.

  • Kevin Eikenberry

    Five Reasons to be a “Learn-it-All”

    You’ve experienced a know-it-all. They are that person who believes they have mastered the subject(s), have been there and done that, and let you know it. At their worst, you view them as arrogant and cocky. At the least, it is clear they aren’t interested in learning anything new. Do you want to be that person? Does having a know-it-all mindset help you succeed, both now and in the future?

  • Want to be a Disrupter? Keep Asking Why

    As many parents are aware, the dreaded first words children learn are usually “no,” followed by “why.” These first few words are important milestones in development. By asking why (to literally everything), toddlers are beginning to better understand the way the world works. Fast-forward to adulthood, we shouldn’t stop asking why. Specifically, in today’s digital world, embracing the why is the well-kept secret to becoming a disruptor...

  • Dr. Matt Chodkowski and Dr. Terry Schindler

    The LEAD Program: The Journey of Discovery

    “Thus, the task is not to see what no one yet has seen, but to think what no one yet has thought about that which everyone sees.”  –  Schopenhauer In the first article of our series on leadership in the 21st century, we described postindustrial leadership as the influence process among leaders and collaborators who intend real significant change based on their mutual purposes.

  • Three Misconceptions About Power

    I recently took another black belt test in Aikido. With 28 years of practice under my belt I found this one to be quite fun!  This was also a time of reflection about what continues to motivate my practice. I hope this reflection will be valuable to you. As our world seems to get more intense and divided, the nature of True Power in my practice has been front of mind.

  • Robby Slaughter

    News Flash: Most Phone Calls Are Interruptions

    There’s something special about reading this blog post. It’s not me. It’s not us. It’s the fact that you decided to look, click, and keep going. That makes it distinctive from other forms of media. An astonishing amount of the information in our world arrives as interruptions. That means we have no choice but to deal with it (or at least spend time ignoring it.) 

  • Darrel Zeck

    Work-Based Learning is All About Opportunity

    With more Hoosiers working than at any time in Indiana’s history, and with an unemployment rate of just 3.5 percent, the state continues to create more jobs than its Midwestern counterparts. But while that may bode well for jobseekers, it can present real challenges for employers who can’t find enough qualified candidates to fill open positions.

  • Christl Glier

    Working Visitors?

    Most people are familiar with the B visa category, if not by name, then certainly by purpose. It allows foreign visitors to enter the United States for temporary short-term business (B-1) and tourism (B-2). Visitor admission is limited both in duration and scope, and generally, this status does not permit any type of employment in the United States.

  • Kevin Eikenberry

    Five Ways to Improve Your One-on-One Meetings

    Leaders need to stay connected to and in sync with the members of their teams. Both parties have the need for updates and communication. And in my experience, many leaders and team members don’t believe that connection and communication is as effective as it could be. The solution is the one-on-one meeting. While this may not be a big surprise, too often these aren’t working well (if they are happening at all).

  • Chip House

    The Self-Inflicted Talent Shortage

    We’ve all seen the headlines—this year, the U.S. Department of Labor reported unemployment was at a nearly 50-year low, hovering around 4 percent. However, positive news for the overall health of the national economy isn’t all bright for employers. Continued economic growth leads to increased demand for talent, and creates more competition in an already tight talent market.

  • Dr. Matt Chodkowski and Dr. Terry Schindler

    Leadership in The 21st Century – How The Leadership Industry is Failing

    The field of leadership has been subject to only one dominant paradigm for well over a century. If you are not convinced of this, try an experiment: Write down or think about your personal definition of “leadership.” We have conducted this experiment as part of our LEAD Program for over 25 years. Interestingly, no one defines leadership.

  • Elizabeth Dunlap and Michelle Janney

    Moving to a Culture-Driven Organization Can Mean Saying Yes to Tattoos And Pink Hair

    A 50-page dress code. A ban on visible tattoos and bright-hued hair. Signed contracts requiring college degrees. Are these turnoffs to job candidates in today’s workplace? Increasingly, yes. Which is why, at Indiana University Health, we’ve updated traditional workplace policies in the past year to give nurses and other employees greater flexibility on the job and in their career paths.  That 50-page dress code? Cut to just five pages.

  • Michael Blickman

    Job References And The True Risks of Remaining Silent

    How ironic that we live in an information-overload world, yet we know so little about newly hired employees. Most companies follow this hiring sequence: Review resumes, hold interviews, and make the selection. But as a business owner, how much time do you spend with the selected candidates before their first day of work? Do you spend more time researching and buying a new car (or a new TV) than in selecting new employees? 

  • Mark Lawrance

    New Category in Place For 2019 IMPACT Awards

    Over a decade ago, Indiana INTERNnet began the tradition of celebrating internship excellence with the annual IMPACT Awards program. That tradition continues to grow with the addition of a fourth award category: Intern Supervisor of the Year. Indiana INTERNnet, managed by the Indiana Chamber of Commerce, is a statewide organization focusing on talent retention through increased work-and-learn experiences.

  • Dan Arens

    The One Game to Improve Your Strategy Skills

    The decade of the 1970s was not only a tumultuous time for America, it was also a time of opportunity for Japanese automakers. The strategies they employed were taken directly from the game of games for strategists. It is also known as the game of kings. The game of chess has been around for ages. It is a game of strategy and skill that helps players with their critical decision making skills.

  • Heather Adams and Paul Bittner

    How a Kavanaugh Court Could Affect Labor And Employment Law

    When it became clear on July 9, 2018, that Judge Brett M. Kavanaugh (53), of the United States Court of Appeals for the District of Columbia Circuit, was to be nominated to fill the vacancy on the United States Supreme Court left by retiring Justice Anthony Kennedy, the immediate question for many employers—and those of us who provide legal advice to employers—was "how will a Kavanaugh court affect my workplace?"

  • Leadership in The 21st Century – The Postindustrial Paradigm

    If you’ve ever clicked on an article promising to reveal the “top ten traits of great leaders,” you’re not alone. When most people think of leadership, they typically focus on the traits, behaviors or styles of great leaders, and these lists dominate our online news feeds. 245 million results on Google can’t be wrong - or can they? The focus on traits and behaviors is an example of the traditional - also known as industrial - concept of leadership.

  • Getting Beyond Small Talk

    The work and the weather. If the communications at work center only on those areas, trust will be stunted, learning will be minimal and strong relationships will be few and far between. If you want to have meaningful conversations to promote stronger working relationships, build a culture of learning, and see trust skyrocket, you need to master some ideas that you might not of thought of. The impetus for this post came from learning about Thomas Jefferson’s gatherings, now some...
  • Matt Thomas

    Four Ways a Positive Company Culture Can Increase Retention And Revenue

    According to a Deloitte study, 94 percent of executives and 88 percent of employees believe that a distinct company culture is important to business success. However, only 12 percent of executives believe their company is driving the right culture. So, what exactly is the "right" culture? Traditionally, culture is defined as the “handing down of information, beliefs, and customs by word of mouth.”

  • Michael Blickman

    Considering a Job Candidate's Salary History Can be Problematic

    You are an executive who has an important position to fill. After reviewing resumes from job candidates, you select a female who appears highly qualified. You interview her, like her and want to hire her. Now, you wonder just how much you are going to have to offer her to convince her to join the company. The salary negotiation dance begins, and you ask her what she is currently making.

  • Kevin Eikenberry

    How Leaders Can Support Remote Trust Building

    Trust is a critical factor to the success of teams. The more trust exists, the easier and faster the right work gets done. Building this trust on a remote team can be especially tricky, which is why remote leaders must know how to support remote trust building, with and among their team members. Here are some strategies to help remote leaders do that.

  • Robby Slaughter

    Why You Can’t Find a Job

    According to the experts, the recession is over. But talk to job seekers and the picture isn’t quite as rosy. If you’ve been searching for a job for months or even for more than a year, you have my sympathies. Yet I believe there may be one factor that’s inhibiting your success more than anything else. The greatest challenge in landing a new gig is making a tremendous shift in perspective.

  • Ryan McCarty

    Low Employee Engagement? Inspire Employees With a Culture of Good

    When they're not eating avocado toast, or sending snaps to friends, Millennials are quickly infiltrating America's workforce. In fact, they're quickly overtaking baby boomers. Don't believe me? Fifty million Millennials are being hired between now and 2025. Despite their prevalence, Millennials remain an enigma for so many organization's managers, who simply lack experience in cultivating the growth of this demographic. What is an effective management style for millennial employees?

  • Jennifer Baron

    A New Customer Focus at IU Health Uses Data-sharing, Awards And Common Conversations

    Few business initiatives are more vital than this: helping employees to be customer-focused. At Indiana University Health, we realized two years ago that the rise of consumerism in healthcare required a workplace culture with a renewed and deeper focus on its main customer, the patient. The organization began a review of its patient experience programs that lasted one year and included studying how other industries deliver consistent, valued experiences to their customers.

  • Felix "Pete" Wade

    Dear Wage And Hour

    Dear Wage and Hour…doesn’t have quite the ring of Dear Abby. It also doesn’t have the general interest. For industry associations, HR professionals and lawyers, there has been a nine-year hiatus in what was, and is again, the U.S. Department of Labor’s practice of issuing opinion letters interpreting its own statutes and regulations. This month, the DOL issued three letters.

  • Janet Boston

    Interns And The Community: A Perfect Pair

    While involving interns in your organization is an important aspect of an internship program, engaging them in the community should be included as well. Community engagement is a significant factor in a young professional’s decision regarding where he or she lives and works. Fostering a feeling of community attachment can lead to talent retention in Indiana. Talent retention is at the core of Indiana INTERNnet’s mission.

  • Phil Daniels

    The Virtuous Cycle of Culture And Growth

    TechPoint has awarded Springbuk with two Mira Awards, one for "Scale-Up of the Year" and another for "Company Culture of the Year." Throughout the awards gala, I had several conversations with other members of our community about our growth, as well as conversations about our culture, but I didn’t get to dive into how they relate to one another.

  • Ryan Waggoner

    Profit With a Purpose: The Rise of Social Impact Investing

    Social impact investing is a fast-growing sector driven by investors who want to use private capital to further the public good. This industry provides a unique opportunity for results-oriented social entrepreneurs to invest in businesses, funds and nonprofits with the intention of generating positive, measurable social change alongside financial return. By engaging in impact investing, investors can align their investment portfolios with their philanthropic priorities.

  • Justin Tysdal

    Work-Life Balance And Positive Company Culture? Sign Me Up

    We work to live, not the other way around! But in our 21st century world of sending one last email at 7 p.m., it can often be tricky to find a balance between the two. Historically, companies have not emphasized the importance of a healthy work-life balance enough, but luckily this mindset is shifting.

  • Dr. Geraldine Darroca

    On-site Clinics: Who Says Healthier Employees Have to Come at a Cost?

    What if I told you there’s a meaningful way to positively impact employee health and wellness while simultaneously driving down the cost of healthcare? Sounds too good to be true, right? This actually is a reality for many employers who’ve taken advantage of opening on-site clinics in the workplace. While capabilities and services vary by clinic, the premise stays the same.

  • Kevin Eikenberry

    Self-Feedback: The Art of Giving Feedback to Ourselves

    Feedback. When we think about that word, we think about giving it to someone or receiving it from someone. We don’t think about self-feedback – giving feedback to ourselves. Perhaps that will change for you after reading this article. Self-Feedback requires no one but yourself. It is not meant to replace feedback you receive (and hopefully seek) from others, but rather enhance it, and in some cases, be the precursor for the valuable feedback you receive from others.

  • Cassandra Faurote

    Managing Different Generations in The Workforce

    With five generations in today's workforce, it can be challenging to manage them fairly and effectively. To address their work/life, compensation, and total employee rewards expectations, you must first define their differences and understand their divergent needs. Traditionalists (aka "The Silent Generation") are the oldest generation in today's workforce.

  • Catherine Strauss

    To Ask or Not to Ask? That is The Question!

    State and local bans on salary questions to job applicants are gaining momentum. Often citing wage gaps between men and women, several cities and states have enacted laws prohibiting employers from asking job applicants their current or historical salaries. Proponents argue that greater pay equity results from employers making salary offers based on job requirements and market ranges, rather than past salaries.

  • Robby Slaughter

    Favoritism at Work: How to Respond When Unequal Treatment Impacts Your Productivity and Satisfaction

    We all grew up watching the teacher’s pet get the most attention. In the workplace we see people compete to warm up to the boss at an Olympic level. Favoritism in the office not only impacts our sense of fairness, it creates inequality in responsibility. Worse, it can breed resentment and lead to serious consequences. What should an employee do when someone else seems to be the favorite? 

  • Cindy Allen-Stuckey

    Time Management Tips That Actually Work

    Does it seem that you never have enough time in the day? Have you ever looked back at your day and thought “I didn’t get anything accomplished, but I was busy”? Some people seem to thrive on “being busy”--it’s like an adrenaline rush. They scurry from task to task & person to person. But many times, they aren’t getting the job done.

  • Avoiding Accidental Franchise Pitfalls

    Most people think they know a “franchise” when they see one—McDonald’s, Subway, 7-Eleven, Anytime Fitness, to name a few. However, there are some franchise relationships that are not so obvious. Many business relationships, including those in manufacturing and distribution, could easily become “accidental” franchises if companies are not careful. 

  • Janet Boston

    Wild About Workforce Development

    “Being wild is having the courage to bring the gift of all of who you are to all of what you do,” says Chris Heeter. On February 7, Heeter, award-winning speaker and founder of The Wild Institute, provided an energizing keynote for the nearly 400 attendees at Indiana INTERNnet’s 12th annual IMPACT Awards Luncheon with the theme “Wild About Workforce Development.”

  • Josh Schnell

    Bid Protests: Protecting Your Rights in Federal Procurement Decisions

    In 2017, the federal government spent approximately $500 billion buying goods and services from the private sector. On Feb. 9, 2018, after the shortest government shutdown yet, Congress enacted legislation that is expected to increase this spending by up to $300 billion over the next two years. Plus, President Trump recently unveiled his $1.5 trillion infrastructure plan to repair and rebuild the nation's crumbling highways, bridges, railroads, airports, seaports and water systems.

  • Jason Carney

    5 Red Flags to Look Out For When Interviewing

    Hiring the perfect new employee is an art form many HR managers consistently work to improve throughout their careers. Years ago, we used to hire the candidate with the most impressive resume and who gave the best interview. Now, with the unemployment rate the lowest it's been in well over a decade, the competition to recruit the most qualified talent is getting tougher and hiring decisions are becoming more important.

  • Tamara J. Smith

    Workplace Wellness Made Easier, With a Few Tips From The Trenches

    As a health advocate at a large employer the last 10 years, I’ve seen the full range of employee reactions to workplace wellness programs. From recalcitrant employees who hang up the phone when you say you’re a wellness coach, to gung-ho employees who exercise diligently and eat right while tracking every last step and calorie. Making progress in the world of workplace wellness can be like boiling the ocean.

  • Kevin Eikenberry

    Three Keys to Being a Successful Remote Team Member

    As a person who has worked remotely, leads a team who largely work remotely, and works with leaders of remote teams regularly, there is much advice I could share about how to be successful working remotely. That however, isn’t what this article is about. Read the title of this article again and you will see this about how to be successful as a team member when you work at a distance from those you work with.

  • Germaine Willett

    Mad About Money:  Getting Out in Front of The Equal Pay Issue

    The #MeToo movement took the nation by storm in 2017. Sexual harassment in the workplace has been illegal for over 50 years, and yet harassment keeps happening, fueled partially by lack of knowledge of the law's protections and partially by fear on the part of victims. Then, all at once, women, and some men, stood together to say "enough." The result?  Titans across numerous industries fell.

  • The Difference Between Leadership And Innovation

    Words like “leadership” and “innovation” are often tossed around among business people. You’re as likely to hear these words in a small company as you are in a big one, and as likely to hear them in an established corporate environment as you are in a startup company that can barely afford to keep the lights on.

  • Liz Dunlap

    Mobile Enabled, Apply For a Job Anytime, Anywhere Using Your Smartphone

    Apply online for a job today and you might receive a texted invitation to an interview tomorrow. Thanks to tech-inspired changes in the world of recruiting, hiring often moves lightning fast. Earlier in my career working at Carnation Nestlé, Campbell Soup and Walt Disney, my coworkers and I relied largely on paper and phone to communicate with job candidates.

  • Legal Compliance Can Help You Improve Cybersecurity And Customer Confidence

    In today’s cybersecurity threat environment, financial institutions—including banks and credit unions—are frequent targets. Banks, for instance, have been increasingly falling prey to a variety of cyber-attacks, including malware infections, phishing scams, denial-of-service attacks, and cyber-extortion.

  • None of Us Knows Everything. It’s Always Okay to Ask Questions.

    Curiosity is a uniquely human trait. Other animals will investigate what smells funny. Dogs, birds, and dolphins can be trained to perform. But asking deep questions is something only people do. Unfortunately, too many of us have come to believe that our job is no place to be curious. Or, as the poet Robert Frost once quipped: "The brain is a wonderful organ; it starts working the moment you get up in the morning and does not stop until you get into the office."

  • High Performers Operate on Automatic

    According to NFL player Adam Vinatieri, “There was a perception of kickers not being athletes.” The reason for his success? He’s learned to operate on automatic. Adam Vinatieri has been a place kicker in the National Football League for 21 years. Vinatieri has been selected to play in the Pro Bowl on three occasions. Vinatieri spent the first 10 years of his NFL career with the New England Patriots, and he has been an Indianapolis Colt for the last 11 seasons.

  • Why Company Culture is #1 to Job Seekers in Indy

    Ten years ago you wouldn’t think that “Naptown” would be known as a national tech hub, but that’s exactly the title that Indianapolis is heading towards. Powerhouse companies like Salesforce, Angie’s List and Interactive Intelligence have stake in the city, and there are dozens more startups calling the Circle City home.

  • Building a Quality Internship Program

    Internships are a win-win for students, employers and the state of Indiana. The creativity, enthusiasm and productivity that interns are capable of bringing to the table make an internship program well worth the investment. A successful internship allows students to explore career opportunities and put the knowledge they learn in the classroom to work in a professional environment.

  • On a Scale of 1 Through 5, Please Rate Your Performance in the Following Categories…. (The Employee Review)

    Like most employers, you probably recently participated in the time consuming, and often dreaded, management process, preparing and delivering your employees’ annual performance reviews. In an effort to help the rest of you start the quickly approaching new year off on the right foot, this article discusses some effective employee performance and behavior documentation that will make your management life easier.

  • Using Lean to Improve Workplace Culture in a Time of Sweeping Change

    Five years ago, senior management at Indiana University Health had a sobering realization: Our definition of leadership needed to change to respond to changes sweeping through healthcare. If we relied solely on existing leaders to solve challenges, we would be woefully unprepared for what was to come.

  • Overcoming The Tendency to Micromanage

    Micromanagement. The word creates emotion in most anyone who has ever worked a day in their life. Most have been micromanaged, and none liked it. Few call themselves micromanagers, and even fewer want to do it; yet they often don’t realize when they are doing it. If we have all experienced it, it must be pretty prevalent. And it is. This article is for you if you know you micromanage, have ever micromanaged, and want to make sure you don’t to micromanage.

  • Want More Productive Employees? Provide Financial Literacy Education

    Could the key to improving employee productivity lie in providing the right kind of financial literacy education within your workplace? Studies and recent human resources trends suggest there is a compelling business case for providing financial literacy programs to your employees. However, today’s employees also require a different kind of financial literacy education.

  • Can You Legally Protect a Bitcoin Transaction?

    A Bitcoin is a digital representation of value enabled by blockchain technology, which provides a decentralized ledger to publicly document and track Bitcoin transactions occurring across a peer-to-peer network. Although the blockchain's functionality as a public ledger provides efficiencies to transactions, the lack of a central authority creates a legal enigma.

  • Getting Serious About Delegation

    You can’t do it all. Repeat after me: "I cannot do everything myself." We all know this, and yet it’s so hard to delegate. Why is this? And how do we change our ways?

  • Why Training is Always Pushed Down The Priority List

    It happens over and over. There is a call to cut the budget. Senior leadership says the future is unclear. The merger is complete and new leaders want to show cost savings. The private equity firm wants to make the P&L look a bit stronger. These things happen; for some they seem like an annual occurrence. What they all have in common is that they often lead to a reduction in, suspension or elimination of the training budget.

  • Too Many Demands Can Frustrate Frontline Workers

    When I joined Indiana University Health in 2015, the organization faced a growing problem: quality metrics had multiplied so much that frontline employees were starting to express frustration or even cynicism. Our hospitals counted 199 internal metrics they needed to track and answer to – everything from infection rates to medication errors and beyond. Way beyond, it turned out.

  • Earning an "A" For Employing Teen Workers

    As much as Hoosier teenagers might love for Alice Cooper to be right about school being out for summer equaling school being out forever, life doesn’t quite happen that way. While Indiana’s teens readjust to the schedules and demands of life outside of summer vacation, Indiana’s manufacturing employers are making similar adjustments.

  • Why The 'Open Office' Isn't a Workplace Strategy

    You've heard it. I've heard it. More and more, good or bad, the term "open office" is poking its head into everyday conversations and professional articles alike. It's often defined as an office trend that stresses collaboration but reduces productivity. And, quite frankly, when results don't meet expectations, the "open office" earns an undesirable reputation. It’s no wonder why.

  • Entrepreneurship And Time Management

    It's an absolute rule of business: people who are able to be successful are those who are exceptional at managing their own time. I'd argue that there are no examples of successful people who aren't also extremely conscious about how they use their time. But why is time management a second class topic in entrepreneurship? Why do we place our own personal productivity behind topics such as financing, team dynamics, and product design?

  • R U Texting Job Candidates? Here's Why You Should

    The hiring process for job candidates now takes longer than ever, according to a report from Glassdoor Economic Research. The average overall job interview process in the U.S. today takes 22.9 days, compared to roughly 12.5 days just seven years ago. While there are a number of reasons for this increase, including requiring more group panel interviews, background checks and skills tests, one of the biggest delays for recruiters comes at the very onset of the interview process.

  • Nominations Open For 2018 IMPACT Awards

    In this time of workforce challenges, internships have never been more important for the workers, the employers and the state of Indiana. Indiana INTERNnet, managed by the Indiana Chamber of Commerce, is a statewide organization focusing on talent retention through increased work-and-learn experiences. Over a decade ago, Indiana INTERNnet began the tradition of celebrating internship excellence by launching the annual IMPACT Awards program.

  • Retirement Plans Face New Challenges to Demonstrating Compliance

    January 1, 2017, marked the close of an era for qualified retirement plans and compliance collaboration with the Internal Revenue Service. The IRS largely ended its determination letter program for individually designed qualified retirement plans.

  • The Self-Aware Leader

    There are many characteristics associated with effective leaders; you can find those lists easily, or you can just make a list yourself. If you have read my writing much, you know that I believe that remarkable leaders are learners – that they must be learning to be successful in nearly every part of their role. I believe that an important part of our ability to be a learning leader is to be self-aware.

  • Transforming Your Workforce to Deliver More

    Imagine running a company where customers show up at your door day or night wanting immediate service. Every order is customized, with almost infinite options, but your responses must be by-the-book because everything you do is highly regulated. And when it comes time to pay, a third party -- not the customer -- foots most of the bill. That’s the hospital business in a nutshell.

  • The Doctor Will Skype With You Now

    The proliferation of the Internet of Things (IoT) creates unprecedented new uses for internet-enabled devices and heightens the demand for high-speed connectivity among residential and commercial users. One example of such uses is telemedicine and the associated applications to monitor patients, personnel, and medical devices, all of which are expanding the health care sector at an accelerated pace.

  • Permission to Fail at Coaching

    When I talk to managers about the idea of coaching , I typically get one of two responses to the idea: I don’t know how and the idea of coaching is daunting, or I don’t have time. If you feel this way, don't worry; you're in good company. Most managers don’t feel they truly know what coaching is and how to make it work. They are also very busy.  

  • What I Learned About Leadership From My Mom

    Tomorrow is my mother’s birthday. I won’t tell you which one it is, but like all the rest of them, it is worth celebrating. As I’ve been thinking about Mom’s upcoming birthday, I’ve been reflecting on what she’s taught me – it’s a long list. To celebrate her birthday, I’ve identified some of the most important leadership lessons I have learned from her.

  • Lessons From My Summer Job

    Area college students have returned home in search of a summer employment opportunity. Over the next few weeks, high school students will join them as their school year comes to a close. The youth labor force grows sharply this time each year. In addition to large numbers of high school and college students searching for summer jobs, many graduates enter the labor market to look for or begin permanent employment.

  • Labor Department Rescinds Joint Employer & Independent Contractor Guidance: What it Means For Employers

    The Department of Labor recently rescinded two important guidelines issued during the Obama administration that affect employer liability under federal law – including how two employers can be liable for the same employee and when an independent contractor is treated as an employee under the law. Ice Miller’s Labor and Employment team outlines what these changes could mean to those most likely to be affected, including franchises and industries reliant on temporary workers.

  • Three Things You Need to Succeed in Today’s War on Talent

    The way companies attract and hire candidates has gotten pretty competitive, and the companies with the capacity to change and adapt with technology are the ones that succeed in recruiting top talent. By having a strategy that involves social media and consistent brand awareness, HR teams can surge ahead of the competition and make a real difference when it comes to staffing needs.

  • Ditch The Exit Interview - Consider This Instead

    Ah, the joy of the exit interview. No matter why an employee leaves a company, it's an awkward experience. Most of the time, it's reasonable for employees to ask themselves if HR really wants to get meaningful feedback. After all, by the time someone is in the exit interview, the deed is done. They've resigned. They're outta there. Even when someone does choose to share meaningful feedback, HR may or may not want to engage with it.

  • Down With Deadlines

    I’m supposed to finish this article before midnight the Friday after next. There’s no practical difference between providing it an hour or a month early. If it’s late by one minute, my editor might only frown. If I miss the mark by a day or week or more, I lose the opportunity for publication. This is nothing unusual: just another deadline. The reason we have deadlines is because they act as inflection points in the hierarchy of work.

  • Successfully Leading the Change Personalities on Your Team

    As a leader, like it or not, you are in the change business. You are leading people to a new and better future which means that things will change on that journey. If they don’t, you will certainly never reach your desired outcomes. And even if you are trying to preserve the status quo for your team, you realize that the world we live in won’t really allow that to happen anyway.

  • Do You Know Where Your (H-1B) Employees Are?

    If it wasn’t clear before, it’s certainly clear now that one of the Trump administration’s priorities is immigration enforcement, including identifying instances of employer fraud and abuse within the H-1B program. Employers must be prepared for enhanced site visits and to answer detailed questions about any H-1B workers on site, whether employed directly or assigned as contractors.

  • Gear Up For Summer Interns

    May is the month of graduations, racing and internship beginnings. With summer being the most popular season for internships, most interns are ready to start contributing to your organizations this month or in early June.

  • How to Consider Cultural Fit in Your Hiring Process

    Think of the perfect candidate -- one whose skills and experience match perfectly with a job description. It's hard to imagine this candidate struggling in the workplace, yet it happens all the time. Why? Too often, companies become blinded by a resume and fail to consider cultural fit.

  • The Imposter Syndrome

    Thirty years ago, two researchers from Georgia State University made a startling discovery about how successful individuals perceive themselves. We might think that entrepreneurs managers, and highly paid professionals would be awash in self-confidence. Yet in their 1978 paper, Pauline Rose Clance and Suzanne Imes write that “Despite outstanding academic and professional accomplishments [many] persist in believing that they are really not bright and have fooled ...

  • I Told You So: An Approach to Notice & Choice in The Internet of Things

    From cellphones and computers, to refrigerators and televisions, to vacuum cleaners and dishwashers, everyday devices of consumers' lives are increasingly connected to the internet (and to each other). While connected devices have incredible benefits, they also can raise significant privacy concerns. So how should you let consumers know how you plan to use and share their data, and how do you give them choices about that data use and sharing? The FTC may have that answer.

  • What It Means to Lead Remotely

    For the last several years I have led team members who worked elsewhere. And as time as passed my team has become bigger and more scattered; so this subject isn’t academic or theoretical to me, but rather it is the reality I live. And I know I am not alone. If this isn’t your reality today, it certainly could be – as it is for more and more leaders each day. So what does it mean to lead remotely?

  • What is a Personal Advisory Board And Why Would I Want One?

    We all need sounding boards--no matter what our age--to test our ideas and plans, to push us into uncomfortable situations, and to provide us with feedback. This is how successful people become more successful in many areas of their life. Instead of having an information group with whom you brainstorm, imagine having your own Personal Advisory Board you can go to for advice and feedback. Of course, a Personal Advisory Board does more than help you be a better person.

  • These Two Words Are The Biggest, Happiest Lie in Business

    You hear them all the time. They are probably said in your presence multiple times a day, if not directly to you, or by you. In fact this phrase has become so common we don't give it a second thought. Among the biggest, most frequent lies we tell is when we say: "No problem." Whenever someone says "no problem" what they mean is "there is a problem."

  • Communication is About More Than The Message

    Communication is a proverbial, organizational, and leadership challenge. Even the best leaders and organizations know they can improve in how they communicate with others. For that reason, this is a topic we are often asked to help people improve.

  • Time to Reexamine Your Thinking About Workplace Harassment

    Sexual harassment lawsuits made headlines in 2016. The high-profile claims likely attracted the attention of employees everywhere and may have heightened public awareness of the issue. Perhaps not coincidentally, the Equal Employment Opportunity Commission recently issued a proposed Enforcement Guidance on Unlawful Harassment.

  • You Want a Healthy Organization, But You're Not The CEO

    Your organization isn’t embracing the idea of organizational health – in fact it’s not even interested in it. Since you’re not the CEO or the owner, you think you can’t do anything about it. Except…you can!

  • Hoosiers Shoot For Internship Success

    In seventh grade, Tamika Catchings wrote, “I want to be in the NBA” on a piece of paper. She showed that paper to her parents who responded: “If anyone can do it, you can.” Today, Catchings is one of the leading players in WNBA history and a four-time Olympic gold medalist. Before finishing her final season with the Indiana Fever, she interned with the WNBA league office in New York City.

  • When Two Forms Are Better Than One: Lawfully Obtaining Employment Applicants’ Background Reports

    Background checks have become standard precautions for employers in the hiring process. Job applicants' criminal histories and credit records are available for review and consideration by prospective employers who follow proper procedures. Unquestionably, they can and do help employers avoid bad hiring decisions.

  • You Are Accountable For Accountability

    What do you see when you look at your organization? Employees stepping up and taking responsibility? Or employees playing the blame game and pointing fingers at others. How do you stop the blame game and start getting accountability? Stay tuned. One of the questions I often hear from leaders is “How do we build a culture of accountability in our organization?"

  • Why The Best Leaders Can Be Boring

    If I asked you to make a list of adjectives to describe great leaders, you would come up with a list with little trouble. But I highly doubt you would put “boring” on that list. In fact, you might have words on your list that are antonyms (or nearly so) to the word boring. Not only that, if you are like me, you don’t really want to be thought of as boring either. Yet I still believe that we as leaders should in at least some ways strive to be boring.

  • How To Use Your Influence to Achieve Success

    As the new year begins, many people will reassess their goals for success. To do that, most will lean toward using their influence to achieve success and realize their dreams and goals. One powerful way to build success in life, both professionally and personally, is through influence. Influence is power, and gaining more influence in the workplace is critical in moving your career forward. But how can you achieve quantifiable influence?

  • What Can I Do with All This Data? How To Monetize 'Internet Of Things' Data

    "The most valuable commodity I know of is information." That line, spoken by Gordon Gekko in the 1987 film classic, "Wall Street," is even more relevant today when considering business opportunities created by the Internet of Things (“IoT”). While the legal and business considerations surrounding IoT have been largely focused on the data captured by connected devices as utilized within the context of these connected devices, ...

  • 7 Ways to Be the Employee You Want to Have

    Anytime I am with leaders (which is most days), I will get asked some version of this question: “How do I get my team members (or a specific team member) to do x?” It is framed as a question about coaching, and is either asked from a genuinely curious perspective or from a semi-sarcastic, resigned-to-defeat perspective. However it is asked, I can provide some ideas from a coaching perspective, and typically do. 

  • More Screens, More Productivity

    Most programs designed to increase workplace productivity require a sizable investment. Companies may need to purchase new capital equipment or send team members to extensive off-site training. New hires or outside consultants may be necessary. Significant changes usually involve a significant expense. But there’s one, nearly instant fix that can increase productivity by as much as twenty percent overnight at minimal cost.

  • You Might Need a Leadership Development Strategy If…

    Standalone training is expensive, and either effective or frustrating. Most of us have discovered that training doesn’t work unless participants are prepared for the content, have a learning experience that is meaningful to them in their current jobs, and have follow up reinforcement and accountability. To prevent wasted time and dollars, many organizations have begun to develop a leadership development strategy as part of an effort to support the achievement of strategic goals.

  • Networking is Marketing, and It’s More Important Than Ever

    We all know we're supposed to network with other professionals. Most of us occasionally muster as much tact as we can and drag ourselves to a mixer or luncheon. Yet in this era of social media and economic downturn, face-to-face networking is more important than ever. Those who get out from behind their screen, shake hands, pay attention and follow up have the most success of all. It is tempting to dismiss the advice that we should “always be networking.”

  • Deck The Halls – But Forget The Mistletoe

    Lawyers have a reputation for being party-poopers. But this time of year we are especially called on to be Grinches of workplace fun. It could be, perhaps, that our shoes are too tight. Or it could be that our heads aren't screwed on just right. But the most likely reason of all ... is definitely not that our hearts are two sizes too small (because everybody knows lawyers don't have hearts).

  • Five Tips to Become a Better Listener

    Imagine being 25% - 40% effective at something. This sounds pretty dismal! Research suggests that we remember between 25% - 40% of what we hear. How can this be true considering that listening is one of the most important skills you can have? When you become a better listener, you improve your productivity and your ability to influence, persuade, and negotiate. This will enable you to manage conflict better and avoid misunderstandings.

  • Emerging Leaders: How to Spot Them at Every Level

    Emerging leaders exist at every level of your organization. These are the individuals who shine even among employee “diamonds” and take the organization to new heights. Too often, we look only at Millennials when selecting emerging leaders for extra development and promotion. Remember, that while Millennials will make up 46% of the workforce by 2020, we must not ignore the 54% of employees who are in other generations. 

  • College Connections Increase Student Opportunities

    Indiana INTERNnet has served for 15 years as the link between students and employers for internship opportunities. Now, it is expanding its ongoing connections with colleges and universities to enhance the outcomes for all involved. The ongoing partnerships with higher education now allow for the transfer of internship postings from IIN’s web site to a college/university’s online student job board.

  • Data Privacy and Workplace Wearables: Can Employee Fitness Lead to Employer Pitfalls?

    As the popularity of wearable fitness trackers increases and new models constantly hit the market, consumers continue to jump onboard the fitness gadget bandwagon. At the end of 2015, an estimated 33 million consumers owned wearable fitness devices from manufacturers such as Fitbit, Jawbone, Nike, and a host of others.

  • Five Client Turnoffs to Avoid

    Appearances matter. Perception is reality. Life’s unfair. Unfortunately all these clichés apply to consulting. The value clients place on your work (and therefore you) is not solely based on the quality of your work. It is largely impacted by perception.

  • Psst…It’s Not About You

    Leadership training focuses on a variety of skills; communication, influencing change, coaching, building teams, stimulating collaboration and innovation, attaining goals and much more. Building these skills is important; which is one reason why so much time and money is invested in these efforts.

  • Real Professionals Don’t Confirm Appointments

    If you are in business, you will meet with other people. Those encounters might be sales calls. You might be talking to vendors or going to lunch with old colleagues. You could be attending internal meetings.  And no matter when or where or with whom you are meeting, it is tempting to call ahead to make sure they will be there. Resist this temptation. Never confirm appointments.

  • Discrimination Claims: Focus on What Really Matters, Not a “Rat’s Nest of Surplus Tests”

    Employers in Indiana, Illinois and Wisconsin dealing with discrimination cases will now be judged against a simplified standard of analysis for discrimination claims, complaints and lawsuits. In a recent decision, the  Seventh Circuit of the United States Court of Appeals scolded the entire approach to discrimination cases, calling it a “rat’s nest of surplus tests.” Here are a few practical tips to assist you and your attorney...

  • What Do Emerging Leaders Want?

    Every business leader is struggling to build bench strength in each department so that when a critical role opens, they’ll be ready with a deep enough talent pool. You don’t want to leave your organization vulnerable to that end result of employee turnover in customer-facing positions—customer turnover.

  • Never Use Email to Discipline Someone

    People make mistakes. Individuals on your team are going to screw things up in every variety imaginable, from forgetting to turn off the coffee machine to failing to order more copy paper, and from telling the client something which is absolutely untrue. The reason mistakes happen is simple: it's because we're human. The more important question is: what happens next?

  • 3 Tips to Conduct Better Interviews

    Interviews are the process to understand what other people already know. The ability to gain that knowledge from another person takes time, relationships, and professionalism. As a business analyst, part of my job at Allegient is to make sure the interview process is stress free and efficient between my team and our client. I was a journalist before I became a business analyst, so I have logged hundreds of interviews. Here are a few tips I have learned along the way.

  • Seasons of Change: A Practical Look at Exempt-Status Reclassification

    It's not just the autumn winds and unruly leaf piles we have to look forward to. As sure as death, taxes, and pumpkin spice everything, new compliance challenges are on their way. On December 1, 2016, the new minimum salary requirement for most of the Fair Labor Standards Act's (FLSA) "white collar" overtime exemptions goes into effect.

  • Automated Reference Checks: The New Gold Standard

    Traditional reference checks are extremely time-consuming and a labor intensive process. Your candidate provides the typical three references. Then you assign someone to call them, ask a series of questions and try to write down the responses as the reference answers. More than likely you come face to face with organizational policies that limit their responses to name, rank and serial number. And you are left with very little information on your candidates.

  • Why September is the New January

    I don’t know where this type of comparison phrase originated, or even why it has become so popular; but it certainly has. And you have heard it many times: Breakfast is the new lunch. YouTube is the new TV. Sitting is the new smoking. I’ve got a new one for you today. September is the new January. 

  • Working Remotely Isn't a Benefit, a Privilege, or a Right. It's a Side-Effect

    As more and more employees, contractors, and team members do more and more of their work outside of the traditional job site, a key question for company leaders is the definition of “telecommuting.” What does it mean to make this an option in your organization? The best way to understand what telework is starts with understanding what it isn't.

  • Bonuses, the FLSA and Henry Ford

    Historians often talk about the radical idea of Henry Ford: The $5-a-day wage. This wage was about twice the going rate for manufacturing work at the time. Mr. Ford realized that it was cheaper to double wages than it was to keep up with the high cost of turnover in his workforce. After implementing the bonus, Mr. Ford’s turnover dropped from 370% to 16%. But of course Mr. Ford did not have to worry about compliance with the FLSA.

  • How to Ensure Leadership Development ROI

    For too long, leadership development has not been seen as a strategic, long-term source of increased income. Training has been seen as “time away from the job” and not part of “the real work of the job” – a line item in a budget and an activity that requires dollars but doesn’t visibly build profits. That stops today because I am going to share the five steps that you can take to document the bottom line impact of training and development.

  • EARN Indiana Expanding Internship Funding Eligibility

    For more than three years, employers across the state have taken advantage of the EARN Indiana program and received state matching funds to supplement the cost of their interns’ salaries. If you haven’t explored how your business or organization can save money with EARN Indiana, the process is simple and the number of students eligible for these dollars will increase beginning this fall.

  • The Three Commitments Leaders Must Make

    This title is misleading. Because, I suppose you don’t have to make any of these commitments; yet, to the degree that you don’t make them, you will reduce your success. Stated another way, there is a direct correlation between a leader’s commitment and their success. Given that profoundly important point, perhaps a more accurate title would be The three commitments committed leaders make. What are those commitments? 

  • Avoiding Employee Relations Issues

    Let's be honest. As a leader in your company, when you hear that an "employee relations issue" has surfaced, what is your first reaction? Does your pulse increase, your stomach start to hurt or a headache begin to form?

  • HIPAA Covered Entities: Are Your Business Associates Ready For a Security Incident?

    With OCR Phase 2 audits underway, many covered entities are taking a fresh look at their physical, technical, and administrative safeguards for electronic protected health information (ePHI). A comprehensive data security analysis, however, does not stop at the covered entity’s own threshold. A covered entity must ensure the confidentiality, integrity, and availability of “all” ePHI the CE creates, receives, maintains, or transmits.

  • Eight Tips For Landing Your Next Promotion

    The only way to go is up. Like it or not, the structure of American corporations is one of hierarchy. If you want to make more money, have more opportunities, and do more interesting work, you need to get promoted - or take the plunge and head for the door. But getting to the next level requires transforming how others perceive you. The secret to moving forward is changing minds. Here are eight tips for making that happen.

  • Should You Digitize Your Workflow?

    The computer age is everywhere, but lots of us still work on paper. Would we become more productive if we did everything electronically? A feature from CIO magazine not only insists this is necessary, but provides three steps to digitizing your work: The elusive concept of the so-called paperless office may finally be taking shape, if anecdotal evidence is anything to go by.

  • Great Leaders Are Great Relationship Builders

    Leaders who prioritize relationships at work as a way to ignite their employees’ engagement get better performance than those who simply enable their employees "to do their jobs." Engagement is what motivates employees to go beyond merely "doing their job" to venture into innovation and creativity.

  • The Power of a Safety Net

    Over the years we have worked frequently with Cirque du Soleil, and I’ve learned much while working with them. Perhaps the biggest thing I’ve learned didn’t happen in a workshop or a meeting. It came to me as I watched one of the shows. And now, every time I watch another show (or watch a show again), this lesson is front and center for me throughout. 

  • With The Right Planning, The Impact of The New Overtime Rules Can Be Limited

    In early May, the Department of Labor issued new rules changing the white-collar exemption requirements under the Fair Labor Standards Act (“FLSA”). Ice Miller provided a recap webinar of these changes on May 24. 

  • The Economy of Hiring

    There is a great deal of discussion these days about the impact the economy has had on employment. It is true that when the economy becomes less stable, employers begin to make cutbacks, and people lose their jobs. However, you might challenge the notion that these cutbacks have had a negative long-term impact on our economy or culture. The economy has changed the mindset of thousands, if not hundreds of thousands, of business owners in a very positive way.

  • Why We Need Leaders at Every Level, Now

    When I started my career I worked in the “worldwide headquarters” of a manufacturing company in Chicago. Only the CEO and a small handful of the top execs had access to the strategic plan, copies of which were numbered and stored in files in a locked filing cabinet.

  • Conference Room Makeover: The Critical Questions That Equal Success

    If one of your 2016 milestones is to improve conference room technology, then a consult is in order. But it’s not enough to simply check off the product boxes and move into installation. You need to ask some critical questions as you plan a successful revamp of your technology. The first and most simple question: How do you interact with this room? Better yet, how does this room help your staff be more efficient/collaborative/productive?

  • HIPAA Covered Entities: Are Your Business Associates Ready for a Security Incident?

    With OCR Phase 2 audits underway, many covered entities are taking a fresh look at their physical, technical, and administrative safeguards for electronic protected health information (ePHI). A comprehensive data security analysis, however, does not stop at the covered entity’s own threshold. A covered entity must ensure the confidentiality, integrity, and availability of “all” ePHI the CE creates, receives, maintains, or transmits.

  • Appreciation and Recognition Ideas for Remote Employees

    Every day, quietly, and perhaps even subconsciously, your team is yearning for appreciation and recognition. It doesn’t all need to come for you as the boss, but you are an important source of that appreciation and recognition. While this is true for all of us as human beings, the needs in some cases are even greater for those working remotely.

  • Four Radical Productivity Secrets You’ve Never Heard Before

    There are plenty of articles online with clickbait titles designed to give you life-altering advice. But most of them only offer vague suggestions you’ve already considered, or worse, aren’t actually all that helpful. Here are four secrets that will radically increase your productivity that will almost certainly surprise you. The biggest challenge will be taking them seriously. If you’re not open minded about becoming significantly more efficient, stop reading.

  • Multigenerational Teams That Work!

    Whenever I write about multigenerational teams in the workplace, I get a lot of feedback. Lately, the comments focus on Millennials (ages 38-27): “They play with their phones in meetings—it drives me crazy!” one manager said. A few years ago I heard, “Why are Gen Xers (ages 51-39) so rude? They keep asking ‘Why?’”

  • Congress' "Defend Trade Secrets Act" Will Further Protect Trade Secret Owners

    Businesses today rely more than ever on the secrecy of their data, financial information, special techniques and their business opportunities to differentiate themselves in the marketplace and gain a competitive advantage. If this information is treated properly, it can be considered a valuable trade secret of a business and add intangible value to the bottom line.

  • Deciding Whether a Worker With Disabilities Needs Accommodations

    Question: When is an employer not required to give accommodations to a disabled worker? Answer: When the employee doesn't need them to perform the essential functions of his job. That's what the U.S. Court of Appeals in Chicago held in a recent decision, Hooper v. Proctor Health Care Inc. "Duh," one may scoff, "isn't that obvious?"

  • Feeling The Burn... Out: How to Prevent Career Burnout

    No, I'm not talking politics here... I'm talking about burnout. While I'm focused on my first profession of pharmacy here when it comes to preventing burnout, it can apply to any and all professions, really. First off, Americans are terrible at taking their vacation days. So much so that we're leaving about 226 million vacation days on the table each year.

  • The Dangers of Social Media Background Checks

    You’ve probably heard about employers asking prospective hires for Facebook passwords. You may even Google applicants' names to see what they might be hiding. That may be easy, but it can also get you in a lot of trouble. There's no question that the exploding use of social media has put a tremendous amount of interesting information in the public eye.

  • Train New Employees So Well, They Are Attractive to Your Competitors

    There’s an old adage about employee training. “You can either train employees and risk they leave, or choose not to train them and risk they stay.” The intent of this message is to point out that team members who lack sufficient training can be damaging, and that the potential threat of an untrained employee is especially significant. But the role of employee training is actually even more significant than implied by this expression.

  • How to Attract and Keep Top Millennial Talent

    At a time when Indiana’s unemployment rate is at its lowest level in more than 14 years, Hoosier companies have to up the ante to attract talent. You want the best, the brightest and most innovative individuals joining your team, and many of these workers are just now entering the workforce.

  • Growing List of Companies Fall Prey to Tax-Time W-2 Scam, Expose Employee Data

    On March 1, the IRS posted an alert to all HR and Payroll Professionals detailing a new trend in cybercrime and tax fraud, "spoofing" for W-2 forms.[i] Numerous businesses have reported that accounting, human resources, or tax professionals received emails, which appear to be from an executive at the company, requesting copies of the company's 2015 W-2 forms.

  • Culture Is a Bottom-Line Issue

    Top-performing companies understand just how critical the workplace culture is to their success, so they’re intentional and systematic about how they create, drive and describe their cultures. The very best companies—those with the highest-performing teams and most robust bottom lines—make accountability the centerpiece of their culture.

  • Which Choice Will You Make: Traditional College or Technical Certification?

    College can be both challenging and exciting. For college graduates transitioning into the corporate workplace, the challenges and excitement can turn into outright stress and anxiety. For those considering a career in the technology industry, this article will help with the daunting choice of whether to select a traditional degree program or one of the many certification options available.

  • ‘Homegrown’ Talent Shining Bright

    At first, Angie Hicks wanted to be an actuary. Then she interviewed for an internship with venture capitalist Bill Oesterle, and the rest is history. Hicks, a Fort Wayne native, credits that internship as the stepping stone that led to her success at Angie’s List (http://www.angieslist.com/). She so impressed Oesterle as an intern that he asked her to join him in co-founding Angie’s List in 1995.

  • What Peyton and Cam Can Teach Us About Leadership Styles

    With the Super Bowl behind us, there is a lot we can learn from both quarterbacks for how to be a leader in life, not just on a football field. It featured the Denver Broncos and their legendary quarterback in the twilight of his playing career, Peyton Manning, against the Carolina Panthers and their young, star quarterback, Cam Newton.

  • Using Measurement to Ensure High Impact Training Outcomes

    If there is one thing that we have learned about Millennials and Gen Xers, it is, ”If you don’t train them, they will leave.” Or worse: they will stay and our organizations will fall behind the competition. One of the strategic goals of training is to solve business problems by optimizing employee and leader talent.

  • Are Leaders Born or Made?

    It has been many years since the late Stephen Covey introduced the 8th Habit which focuses on “finding your Leadership voice” which would imply that each and every one of us has one, right?  This fact has been up for debate for years depending upon who is offering the advice.

  • Increase Productivity Through Smarter Phone Etiquette

    You probably plenty of whiz-bang tech experts get you set up with a 21st century, cloud-based Internet telephone system. But did you realize that you can also radically increase productivity by changing your behaviors when it comes to answering and speaking on the phone? Here’s a simple example. How many times have you called someone, and they’ve answered with just one word: “Hello?” 

  • Controlling Medical Costs in Worker’s Compensation

    Nationally, worker’s compensation medical costs are increasing at an alarming rate.  Medical services account for 60% of worker’s compensation claim costs.1 Plus, worker’s compensation costs are 71% higher than care for similar injuries covered under group health costs.2 Although it is not appropriate to second guess the authorized treating physician’s recommendations or try to direct care through utilization reviews, there are other things an employer or i...
  • Better Communication Through Less Communication

    Brevity, the adage assures us, is the soul of wit. Efficient communication is also the hallmark of productive organizations, happy employees, and profitable companies. But too many modern business professionals attempt to run their careers through overcommunicating. They deliver  soliloquies better suited for the stage than for the conference room. 

  • Gear Up Now For Summer Internships

    The temperature is dropping. The nights are getting longer. That means it’s time to start thinking about … summer internships? That’s right! Many students have begun searching for summer opportunities, and some employers have hired their summer interns already. Like holiday music in the mall, the process seems to start earlier each year.

  • Evaluate Your Evaluations

    As we head toward the end of 2015, tis the season to take stock of what has been accomplished in our businesses this year.   The year’s end is a perfect time to revel in our successes and thoughtfully assess where we may have fallen short.  And as the year-end review gets underway, we must not overlook one process critical to company success: employee performance evaluations.

  • How To Earn People's Attention in Your Next Presentation

    Before you dive into the details of your next presentation, start preparing your PowerPoint and stressing about how it will go . . .Stop.And ask yourself a more important question.A question that far-too-few people ask.How will I earn their attention?
  • Three Ways to Get Co-Workers to Stop Wasting Your Time

    Is there anything worse than sitting at your office trying to hammer away at a deadline when people around you are wasting your time? The answer is pretty much no. People wasting your time is the worst.

  • Retain and Recruit Millennials With a CSR Program That Makes a Difference

    The millennial generation has made it very clear how important it is to them to work for a company that values corporate social responsibility, or CSR programs. In fact, a whopping 69 percent of millennials say they wouldn’t work for a company not socially responsible.
  • Nexperts: Raising The Next Generation of Experts

    In previous generations, employees worked their way up the corporate ladder, gained experience, and after a fruitful career, they retired. There was always a steady supply of experienced executives and seasoned experts in the wings to fill their shoes.
  • Ag Careers STEAM Forward

    About the only thing hotter than STEM careers right now may be STEAM careers – Science, Technology, Engineering, Agriculture, and Math. 
  • Danger! You Might Be a Micromanager

    Of all the words that employees sometimes use to describe their supervisor, being called a “micromanager” is one of the worst. That term describes a style of interacting with your team based on control, distrust, and superiority. But like anyone who has an addiction, we should be most concerned about the people who are the most confident they don’t have a problem. If you’re convinced you couldn’t possibly be a micromanager, keep reading.
  • Addressing Controversial Issues in the Workplace

    When the Cadillac Barbie IN Pride Parade made its way through downtown Indianapolis, spectators saw clear messages of support from many of Indy's corporate citizens. Some companies were highly visible sponsors of the event. But all of them, if they handled this show of support correctly, informed their employees of their plans well in advance of the day of the parade.
  • Maintaining Workplace Wellness and Mental Health: A Critical Practice for all Professionals

    Take a moment to evaluate your current level of stress with your job. Did your blood pressure just rise at the thought of an upcoming deadline? Or perhaps you felt a pang of annoyance at your boss, client or coworkers? 
  • Why Do I Need a Transition Plan?

    Why do you need a business transition plan? Let me give you six good reasons.
  • Five Ways to Create Greater Vision

    Every leader deals with leading, championing or even driving change. And every book and article about doing that will talk about the importance of the vision for the changed state. There is a good reason for that – a vision of the changed state you want people to move towards is critical to a successful change.
  • Embracing Employees with Disabilities

    The Centers for Disease Control and Prevention survey released in July reaffirmed that 1 in 5 adults in the U.S. have a disability.   A disability is a condition that limits one’s physical or mental abilities.  It may be visible or not, be from birth or come about later in life.
  • Internships Key in Successful Education to Employment Transition

    "The No. 1 priority for Indiana must be a re-evaluation and reinvestment in our people, their knowledge and skills."

    This statement from the Indiana Chamber of Commerce's June 2015 Indiana Vision 2025 Report Card, along with the data, reinforces the urgency of the state’s workforce development goals.
  • New Business Realities Require New Leadership Competencies

    As business gets more complex (due to globalization, more diverse employees and customers, technological shifts, and other factors), confidence in leaders at all levels is declining. 
  • Perspectives

    • Being The Woman You Were Created to Be

      Do you know who you are? Are you walking in your purpose? These questions ring loudly in the ears of many women who are suffering and feel like they will never find success.

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      The Indiana Department of Education has unveiled the school accountability grades for the 2017-2018 academic year. The department says about 22 percent of schools improved one or more letter grades, with 64 percent receiving an A or B.

    • Purdue Launches "Brain Gain" Initiative

      Purdue University wants to make Indiana the country's biggest "brain gain" state with a new initiative designed to bring Purdue grads back to Indiana companies. President Mitch Daniels says the pilot phase of the Purdue Brain Gain Initiative has piqued the interest of some 200 alumni, with a small number currently in the final interview process with employers in the state. Daniels told Inside INdiana Business...

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      The Indianapolis Medical Society is this week auctioning off what it calls pieces of Indiana history as it prepares to move to smaller offices. The more than 150-year-old organization says items range from a clock made with wood dating back thousands of years to artifacts and historic documents. The Indianapolis Medical Society was established in 1848. The professional membership organization represents doctors of medicine and osteopathy in the Indianapolis area.