• Creating a Customer-Centric Marketing Strategy For Your Healthcare Business

    Obtaining and retaining customers is critical, especially in highly competitive markets like the healthcare industry. But, differentiating your organization with an exceptional customer experience can help you stay ahead in the $3.4 trillion industry. According to McKinsey, 70 percent of buying experiences are based on how the customer feels they’re being treated. Now more than ever the customer’s satisfaction needs to be at the top of focus for companies looking to...

  • Spring Cleaning? Add Your Finances to The List

    It's that time of year. Time to freshen-up the house, your closet and the yard. Another important item that should be on your spring-cleaning "to do" list: tidy-up your personal financial situation. Don't know where to begin? Here's an easy four-step checklist!

  • Scott Flood is the owner of Scott Flood Writing.

    Kvetching Employees Kill Reputations

    There's a lot to bemoan about the state of customer service, but one particularly disturbing trend I've noticed is a growing number of employees complaining in the presence of customers.

  • The Terrorist to Fear Most May be an Employee's Spouse

    As the world sees more small-scale terrorist attacks, some employers worry about their places of business becoming targets. The odds are much larger that they'll face a different kind of terror: one from an employee's personal life. The reality is that what we normally think of as terrorism presents only a miniscule threat to most Americans. There is, however, one very real threat of violence to your business.

  • Prevention or Cure - Leaders Decide

    The overcrowding of jails and the need to address social problems are public and nonprofit conversations mirrored in nearly every county in which I consult. Ironically, in those same communities, countless nonprofits can help, and yet they continue to bear local funding cuts and denied new requests. Why? We should consider nurturing the countless nonprofits that are focusing on preventative programs. Benjamin Franklin said...

  • Job Insights For The Second Quarter

    To provide accurate and timely employment forecasts for business leaders, Express Employment Professionals International Headquarters conducts an ongoing Job Insights survey to track quarterly hiring trends across a wide range of industries. Express surveyed business owners, decision makers, and human resource professionals about the overall hiring trends in their markets and how they impact their hiring decisions.

  • Marijuana: Boondoggle Or Serious Investment?

    Medicinal or recreational - it's legal in some states and not in others. Where it is legal, legitimate businesses exist and are growing. Is this industry a promising investment or a high-risk venture? Marijuana isn't legal nation-wide, but the move for legalization is heating up. Whatever you feel about the subject, the marijuana industry has enjoyed huge growth in recent years. Many experts believe this year will be even better! Should you invest in marijuana-based businesses?

  • Much at Stake in U.S. Supreme Court Online Sales Tax Case

    The Supreme Court of the United States will hear oral arguments Tuesday in South Dakota v. Wayfair. Its decision could end a half-century debate and significantly impact businesses, consumers and state economies across the country.

  • Why It's Time to Hire an Accountant

    This past football season, several high-profile players such as Andrew Luck, Carson Palmer, and Dalvin Cook were sideline by injuries. Their teams experienced ups and downs due to their top players not participating. When your organization does not have top of the line role players, your business finances can suffer. Business owners struggle when to hire professionals such as an accountant. A smart move is to hire the best accountant you can afford.

  • Three Ways Businesses Can Invest in The Indianapolis Community

    The city of Indianapolis has been in the spotlight lately, with its growth and development under scrutiny as businesses debate whether to make Indianapolis home or to pursue business in other markets. However, with additional investment from the companies committed to the city, the future of Indianapolis is certainly bright and will continue to improve. Supporting local businesses and your local community is crucial in maintaining a healthy economy and is seen as...

  • The Importance of Regional Economic Development to Indiana's Growth

    Globally, successful economies are organized on a regional basis. This is not different in Indiana. Regional economic strategies and growth goes hand-in-hand with wealth creation in Indiana. So, why is this the case?

  • When College Planning Goes Awry

    We've all been told the best way to prepare for the future is to plan ahead. That's why so many American families contribute to 529 plans for college costs. But what if your child or grandchild has "other plans" when the time comes? Has all the planning been for naught? If a change occurs with your student's education plans, that doesn't necessarily mean paying into a 529 account was a bad move. You have several options, including...

  • Indiana's Capital Access Challenge

    If real estate is all about location-location-location, then getting a tech company off the ground is just as often about capital-capital-capital. The right idea, the right team, and the right moment all need to converge in the right space-time tech continuum for a company to succeed, but without the capital needed to execute a promising venture, it can be hard for even the best idea to take flight. The need for capital exists in every market, from San Francisco to Austin to Boston.

  • Work-Life Balance And Positive Company Culture? Sign Me Up

    We work to live, not the other way around! But in our 21st century world of sending one last email at 7 p.m., it can often be tricky to find a balance between the two. Historically, companies have not emphasized the importance of a healthy work-life balance enough, but luckily this mindset is shifting. As the topic of work-life balance becomes more popular in the workplace, successful companies with happy employees are coming up with new ways to implement a positive company culture.

  • Dan Arens is an Indiana-based business growth advisor.

    Telling Your Story As Part Of Your Marketing Strategy

    Since the very beginning of the company, CISCO Systems has presented such a compelling vision and told their story in such a straight forward way, it is hard to think of a better example. "We network networks" is how they go about creating a vision for marketing and selling their products. That straight forward phrase has served them very well over the years. Here are a few more examples that might help you in developing your own story...

  • House Speaker Brian Bosma (R-88)

    Reviewing The Legislative Session

    President Dwight Eisenhower once said that farming looks mighty easy when your plow is a pencil and you're a thousand miles from a cornfield. That quote leapt to mind when I read recent articles featuring sharp criticism of this year's General Assembly. In defense of all 150 members of the legislature, I felt the record had to be set straight. The last few hours of the session were less than glamorous, but to say that nothing of substance happened this year is far from reality.

  • What Impact Will Tariffs Have on Your Wallet?

    If you've tuned into the news recently, you've probably been inundated with countless stories about tariffs and trade wars. What's the impact on consumers and American businesses? Will our economy grow stronger or suffer from the consequences? All the talk and hype can make it difficult to understand what's actually happening. Let's cut through the political talking points and focus on what tariffs actually are and their potential impact on the economy - and your pocketbook!

  • The Need For Speed: Building The Next Generation of Wireless Communication

    Quick: What's the very first question you normally hear when someone visits your house for the first time? In the past, that question might have been something about the year the home was built, or the year you bought it, or maybe even something about the architectural style of the home. But today, that first question is almost invariably, "Hey, what's your Wifi password?" Along with this increase in use and dependency comes the need for faster internet speeds.

  • Now Is Time to Continue, Not Jeopardize Economic Progress

    In year one of the Trump administration, Congress worked with the White House to enact historic tax cuts and roll back burdensome regulations. The results speak for themselves. More than 4,000,000 Americans have received special bonuses and 90 percent of American workers are seeing bigger paychecks since Congress passed tax cuts last December. Filings for unemployment benefits recently fell to the lowest level in almost five decades. Today our economy is on its...

  • Employers Should Act Now to Deal With Looming Doctor Shortage

    Today's healthcare landscape is changing rapidly, and it should come as no surprise that these changes are steadily impacting every single facet of the industry. From diagnostic tests to pharmaceutical costs to post-acute services, prices are steadily rising, and skilled workers are hard to come by. Unfortunately, that worker shortage now includes primary care providers.

  • Retirement: The Exception to The Rule

    Have you thought about retiring early, but concerned about meeting expenses before your Social Security or pension kicks in? Investigate tapping into your retirement account. There are ways to avoid the early distribution penalties. If you withdraw from your retirement account before you attain the age of 59 1/2, penalties generally apply.  However, if your retirement plan has special features or if you initiate planned distributions, you may be able to avoid the penalties and b...
  • Christopher Day is co-founder and CEO of DemandJump.

    Indiana Isn't 'Silicon Prairie,' It's The Nation's Nucleus

    Dear Career Seekers and Job Creators: Several years ago, I was lying in bed thinking about the incredible transformation that has occurred in Indiana over the last 20 years and the phrase "The Nation's Nucleus" popped into my head. Indiana has been called the Silicon Prairie and the "Crossroads of America," but the ingredients to be The Nation's Nucleus go much deeper.

  • 5 Spring Cleaning Tips For Your Social Media

    We're finally there. Spring. And that I find... exciting! So, when thinking about spring, then spring cleaning, consider your social media clean up as well. When I read this week that an average brand has over 250 digital experiences now to manage online, if you have any type of digital footprint, you may not be far behind. Here are some tips to clean out and dust off that social media stuff.

  • Jeff Rea serves as CEO and president of the South Bend Regional Chamber of Commerce.

    IDEA Week Offers Something For Everyone

    South by Southwest wrapped up over the weekend in Austin. The week-long event was launched to bring people together to meet, learn and share ideas and it features sessions, showcases, screenings, exhibitions, and a variety of networking opportunities. Music and film, and the entertainment industry were the main drivers but over the years the event has grown into so much more. Events like SXSW have served as inspiration for a new event to be offered this spring, IDEA Week 2018.

  • EQ Can Take You Past The Limits of Your IQ

    While the concept of emotional intelligence isn't new, it's been gaining traction in today's business world. When employers talk about the importance of "soft skills" and traits such as resilience and empathy, they're actually describing components of emotional intelligence. Why is it important to understand our emotional intelligence?

  • Mobile Payment Apps: Convenience Vs. Privacy

    When was the last time you went to the ATM for cash or wrote a check to repay a friend? Many of you may not remember. Mobile payment apps are on their way to making these payment vehicles obsolete. But are you compromising your privacy and financial security for the convenience? How They Work The integration of technology and smartphones with online payments has introduced a much faster, more convenient method of completing peer-to-peer (P2P) transactions. One payment app that&rsqu...
  • Employers Are Key to Improving Healthcare

    It's no longer news that American healthcare is broken. In the U.S., we spend more than $3 trillion a year on healthcare - more than any other developed nation - yet we are in overall poorer health than similarly developed countries. But dealing with healthcare's myriad issues isn't the only challenge facing business owners and employers. They're also grappling with how to attract and retain a shrinking supply of employees.

  • Unwritten Rules Determine Teamwork Success

    In 2012, Google launched an internal initiative called Project Aristotle with the goal of pinpointing what makes a great team at Google.  Project Aristotle researchers studied a broad range of characteristics of successful groups and teams within the company, including personality, hobbies, relationships with each other outside of work, and various demographic variables. Surprisingly, the results showed there was no real evidence that such characteristics made a difference in a ...

  • Scott Flood is the owner of Scott Flood Writing.

    Marketing Wisdom Outlasts Fashions

    Every time someone invents a new marketing communications channel, many of its proponents will cast aside what successful marketers already know, insisting that this one is really different, and that the old rules don't apply. In time, veteran marketers will apply their time-honored tactics to the new channel and prove their worth once again. And the "innovators" will eventually discover those same tactics and learn lessons that their predecessors already knew.

  • You Could Easily Have Hired The Texas Shooter

    In November, Devin Patrick Kelley killed 26 members of a small-town Texas church and wounded 20 others. Even if you're good about checking applicant backgrounds, you might have hired him without hesitation. While in the Air Force, Kelley had been convicted of domestic violence against his wife. You or any other employer who knew that probably would not have hired him. But nobody outside the Air Force and his estranged wife knew, because the Air Force chose not to share...

  • Auto Insurance And... Pothole Damage?

    There is a season between winter and spring: Pothole Season! It's all the talk around the water cooler as drivers bond over their shared distaste for crater-riddled streets. With thousands of open potholes remaining on Indianapolis streets, alone, you're probably wondering: "Will my auto insurance cover pothole damage?" Am I Covered? According to a 2016 AAA survey, American drivers spend on average a whopping $3 billion per year on pothole-related repairs. Flat tires or be...
  • Managing Different Generations in The Workforce

    With five generations in today's workforce, it can be challenging to manage them fairly and effectively. To address their work/life, compensation, and total employee rewards expectations, you must first define their differences and understand their divergent needs.

  • Three Benefits of Keeping Business Partnerships Local

    Supporting local business is crucial in maintaining a healthy economy, and in recent years, a movement has begun to support local entrepreneurs. People are more drawn to people doing business in their very own cities.

  • Dan Arens is an Indiana-based business growth advisor.

    Grow Your Business With Better Talent Acquisition And Retention

    The seven words most fatal to a business are "we've always done it that way before." In the competitive business world of today, many companies are "thinking outside of the box" when it comes to hiring the right talent while keeping their current employees happy and productive. Here are some great ideas and suggestions on how your company might improve upon your existing talent retention and acquisition strategies...

  • Low Employee Engagement? Inspire Employees With a Culture of Good

    When they're not eating avocado toast, or sending snaps to friends, Millennials are quickly infiltrating America's workforce. In fact, they're quickly overtaking baby boomers. Don't believe me? Fifty million Millennials are being hired between now and 2025. Despite their prevalence, Millennials remain an enigma for so many organization's managers, who simply lack experience in cultivating the growth of this demographic. What is an effective management style for millennial employees?

  • How Cryptocurrencies Will Transform Our Banking System

    Think cryptocurrency won't impact your life? Think again! Several of these cryptocurrencies are on track to solve inherent problems within our banking system. And that will likely transform how we produce and consume data, much like email technology and cell phones did previously. Cryptocurrency has been making the news recently and will likely be in the spotlight for months to come - and with good reason. According to CNBC, experts predict the cryptocurrency market could reach $1 tr...
  • Institute Makes Walking And Driving Safer, Indy's Economy Stronger

    Spring is right around the corner. That means more people out enjoying warmer weather, exploring Indianapolis on foot or on bikes. It means college seniors are ramping up the job search. And it means automakers releasing details on new features for their 2019 models. These observations may seem unrelated, but they intersect in the work of the Transportation Active Safety Institute, anchored in the School of Engineering and Technology at Indiana University-Purdue University Indianapolis.

  • Rural Nonprofits Lack Planning Expertise

    There have been several efforts targeting the advancement of rural communities and their welfare. However, the nonprofits that play a pivotal role in providing service to these same areas are struggling to operate efficiently. A recent survey conducted puts the focus on their plight. Our firm appealed to over 100 organizations in a 20-county area focused in southeastern Indiana, bordered primarily by Interstates 65 and 70. The results were not surprising.

  • Michael McRobbie and Dennis Murphy

    More Than a Hospital

    A few weeks ago, we had the enormous pleasure together of breaking ground on the new, nearly $400 million IU Health Regional Academic Health Center that is being built on the historic Indiana University Bloomington campus. This over 700,000-square-foot complex combines both a state-of-the-art, new IU Health Bloomington Hospital that replaces the old hospital, first established more than 100 years ago in 1905, with a new IU Academic Health Sciences Building that will...

  • Creating Opportunities For All Hoosiers

    Growing up as a 12-year-old who towered over her peers and teachers at 5-foot eight, I was a target for many of my classmates' ridicule and jokes. While my childhood experiences in no way compare to the daunting task Hoosiers with intellectual and developmental disabilities face every day, it serves as a reminder of just how much being isolated, different or left out one can feel. It's why I am so focused as lieutenant governor on lifting up those working through challenges every day.

  • Leaving a Legacy For Your Pets

    Our pets give us years of unconditional love, comfort, and enjoyment in exchange for food, shelter, and our loving attention. But who will care for them when we're gone? Including your pets in your estate plan can solve this dilemma.

  • Is Your Enterprise Ready For Digital Transformation?

    We are living in a historic era with accelerating market and technology disruptions that impact our lives and rapidly change how we do business. Cloud computing, advanced analytics, and digital technologies have the potential to transform how every company interacts with its customer. So, how do businesses keep up and (better yet) stay ahead? Enter the digital CIO. A new breed of CIO is emerging to lead companies through technology changes happening at record pace.

  • (Picture Courtesy: Indiana University)

    It's Time to Bring NAFTA Into The 21st Century

    Throughout the 2016 campaign, there was overwhelming rhetoric surrounding the North American Free Trade Agreement permeating speeches from then-candidate Donald Trump. At that time, Trump was expressly considering whether separation from NAFTA was in our country's best interest. Now, fortunately, the President has reconsidered that position and it seems that he is adamant about renegotiating NAFTA rather than abandoning it. Farmers in the Hoosier state depend on NAFTA as...

  • Crystal Miller is chief philanthropy officer at IU Health and president of the IU Health Foundation.

    Making Indiana One of The Healthiest States in America

    When it comes to health rankings, Indiana has some work to do. We currently stand as the 39th healthiest state in the U.S. and several big challenges confront us. From tobacco and opioid addiction to infant mortality, obesity, behavioral health and more, the need to get healthier is urgent and incremental improvement is not the answer. As the state’s largest nonprofit health system, our goal is to make Indiana one of the healthiest states in America.

  • Maybe You Don't Need to Change Your Logo

    The graphic symbol representing your company has been in place since the early 1960s, when your great-uncle started the business, and your new advertising firm insists that it has to be replaced. You want to trust their counsel, but you're just not sure...

  • Indiana's Workforce is Mission: Critical

    Indiana is ranked the #10 Best Place to Do Business, #4 for Quality of Life, #1 for Regulatory Environment and #2 for Software Job Growth. Indianapolis is ranked #3 for Tech Jobs for Women. We have four of the top 25 Best Places to live in America, with my hometown of Fishers topping the list. Yet, in spite of these amazing rankings, we have some serious challenges to overcome within our economic development ecosystem, not the least of which is skilling up a workforce to meet demand.

  • Stock Market Volatility: How to Survive

    Recently the stock market experienced steep declines tempered with rebounds. Investors were left reeling from this sudden volatility. But what exactly is volatility? What caused it to occur? And what can you do to help protect your investments?

  • Jeff Rea serves as CEO and president of the South Bend Regional Chamber of Commerce.

    Plan Developed; Time For Action

    More than two hundred community leaders from all corners of the region gathered last week in Mishawaka for the unveiling of the first ever regional economic development plan. The plan launch marked the culmination of more than a year of work by hundreds of volunteers seeking to develop a roadmap for regional development over the next seven years. The plan comes on the heels of...

  • (Image of Josh Driver courtesy of TechPoint)

    Open Letter to Indiana From a Tech Founder And LGBTQ Community Member

    In light of the recent news that the Indiana State Senate failed yet again to pass a hate crimes bill, leaving it as only one of five states without one, I feel compelled to come to the defense of my home, Indiana. My husband and I are proud to live in Indianapolis. We are proud to call Indiana our home, and my business is headquartered here. But my relationship with the state can be summed up in two words: "It's complicated."

  • Aging Workforce, Succession Planning: Dual Fears CEOs Need to Scratch Off Their List

    Who will carry your organization when the current generation of leaders ages out of the workforce? Or what if you can't attract the skills and know-how you need to move forward? Developing a new generation of workers well equipped to remake the business amidst emerging challenges is a leading fear of CEOs, Becker's Hospital Review reported last year. The data comes from...

  • Unexpected Partners Addressing Employee Health Care: Much Needed Solutions

    Recently, three titans of industry (Amazon, JP Morgan Chase, and Berkshire Hathaway) who normally would not be thought of as partners, defied conventional wisdom and in a joint statement announced they are working together to solve health care. What does this mean for other employers and health care in general?

  • (Image courtesy of Bedel Financial Consulting Inc.)

    Is Downsizing Right For You?

    Last year was the best year for existing home sales in 11 years according to the National Association of Realtors. That's quite an enticement for many homeowners to put their house on the market and downsize to a smaller home. It sounds like a smart move, but is it? Once you get older and your children are no longer living at home, downsizing to a smaller house may sound appealing. Doing so could help simplify your life, reduce expenses, and possibly allow you to set more money aside...
  • 5 Red Flags to Look Out For When Interviewing

    Hiring the perfect new employee is an art form many HR managers consistently work to improve throughout their careers. Years ago, we used to hire the candidate with the most impressive resume and who gave the best interview. Now, with the unemployment rate the lowest it's been in well over a decade, the competition to recruit the most qualified talent is getting tougher and hiring decisions are becoming more important. There are a few red flags I suggest to look out for...

  • Dan Arens is an Indiana-based business growth advisor.

    Grow Your Business By Pivoting

    In the recent hit movie "American Made," actor Tom Cruise played a former TWA pilot by the name of Barry Seal who was recruited by the CIA in the late 1970s. As Seal saw each new "opportunity" or had one presented to him, he changed his business model so he could make even more money. Whether new possibilities come along or things are not working as well as you would like, your business model might need to pivot to give your business a better growth trajectory.

  • Poll: 81 Percent of Businesses Expect Growth in 2018

    There's reason to be optimistic about the economic outlook for the new year. In a recent poll conducted by RefreshLeadership.com, Express Employment Professionals' blog for business leaders, the vast majority of respondents indicated they predict growth in 2018. So, what are some trends to watch in 2018 that could have a major impact on business and the workforce?

  • When Will Our Bull Market Take a Nosedive?

    Last year was phenomenal for the U.S. stock market. It's had a fantastic run since the dark days of 2008. But the question on everyone's mind is: How long can this last? And will we pay for it with another gut-wrenching crash? Here's what our current economic situation suggests...

  • Indiana is at The Forefront of 21st Century Technology

    The Semiconductor Research Corporation, a global technology R&D organization, has recently announced funding for the Joint University Microelectronics Program. The five-year program will commit $200 million to six academic research centers across the United States, advancing long-term research in the microelectronics field. For the first time in its history, two academic research centers through the SRC program will be hosted in a single state - right here in Indiana.

  • (Image courtesy of Indiana University)

    The Loss of a Legend Can Help Save Indiana Boys And Girls

    When Tom Petty passed away in October, he belonged to the musical imagination of the entire country. He was a star. A legend - and important parts of his legacy are tied to the Hoosier state through his resonant lyrics and deeply-loved songs. Tom Petty's music shone a clear beacon on Indiana's story, and his family's honesty about the role opioids played in his untimely death is a brave step in the fight against this epidemic.

  • How to Analyze Content For Mobile

    While marketing trends come and go (remember QR codes?), there's one in particular that has proven over the last few years it's really here to stay - mobile. As mobile usage continues to grow in 2018, it's never been more important for marketers to think about how this affects your content and how your users find the information they're looking for on their beloved iPhones. There's certainly no one-size-fits-all solution, but here are a few things to keep in mind when...

  • Ali Cudby is the founder of Your Iconic Brand.

    The Rocky Balboa Business Lesson

    Have you ever charged enthusiastically into a new project - full of power, swagger and the absolute conviction you would achieve your goals? In your mind's eye, perhaps you channeled Rocky - leaping up the steps of the Philadelphia Museum of Art, arms raised over your head in euphoric victory. You heard the iconic Bill Conti "Gonna Fly Now" music. You felt that sense of achievement. It. Felt. Amazing. (In your mind.) Have you ever fallen short of that mark?

  • Rising Interest Rates - A Death Knell For Bonds?

    Guessing the direction interest rates will take is difficult - even for the experts. But our current economic environment indicates interest rates could continue to rise this year. Whether you're a borrower or an investor, you need to understand the financial risks involved.

  • Joe Wood is the president and CEO of Indiana nonprofit INvestEd.

    Helping Hoosiers Keep Their Financial New Year's Resolutions

    It's nearing the end of January and research shows that by next week, 80 percent of Americans will have already given up on their New Year's resolution. But while hopping on the treadmill five times a week may seem like a tall task for Hoosiers, taking control of their student debt shouldn't be. To ensure our state remains competitive for employers, workers, and students, managing college costs should be at the top of Indiana's New Year's resolution list.

  • A Brave New World Without Skills Gaps

    A prosperous future - for individuals, companies, states and the nation - goes to the educated, the networked and the high-tech. The fly in the ointment is the "skills gap," which represents the difference between employer job requirements and employee preparation. In his recent State of the State address, Governor Eric Holcomb defined the lack of education and skills required for the workforce as being Indiana's greatest challenge. I couldn't agree more.

  • An Investor's Perspective on The Real Value of Customer Success

    The following is the second (of three) parts of an interview with Bill Godfrey in which he reflects on the history, current state and future of customer success. It focuses on Bill's assessment of the current state of customer success. The founder and former CEO of Aprimo discusses the strategy and financial model for customer success.

  • Businesses Can Play a Critical Role in Addressing The Addiction Epidemic

    Although it is not something many people realize, drug and alcohol abuse in the workplace is quite prevalent. The National Council on Alcoholism and Drug Dependence reports 70 percent of the 14.8 million Americans who abuse drugs are employed. Additionally, 24 percent of workers admit drinking during the day at least once in the past year. Given the high percentage of employees struggling with drug or alcohol related issues, employers should have a stake in ensuring employees have...

  • New Child Tax Credit: Will You Benefit?

    Do you have children? The Child Tax Credit was one of last year's most hotly-debated topics. Several senators, including Marco Rubio, called for a comprehensive overhaul before approving the Tax Cuts and Jobs Act bill. Ultimately, substantial changes were made. Here’s how the changes to the Child Tax Credit may impact you...

  • Scott Flood is the owner of Scott Flood Writing.

    Making Numbers Work Harder For You

    Sencha CEO Art Landro believes the world has created more data in the last two years than in the preceding 5,000, and that we'll probably create even more than that before this year ends. In every aspect of our lives, we're absolutely drowning in data.

  • Advisory Boards Offer Wisdom, Ideas

    I'm not given to bragging, but I think the facts say I'm a successful entrepreneur. I've started several companies that are thriving and growing, and even landed on the Inc. 5000 list. So what made me decide to create an advisory board?

  • Indiana Cracks Top 10 in Forbes Best States For Business Rankings

    Forbes recently released its annual ranking of the best states for business. Indiana cracked the top ten coming in at 10th for 2017. Forbes analyzed approximately 40 metrics spanning six category groupings. Not surprising, many of the "usual suspects" show up in the best and worst states.

  • Is a Lack of Presence Sabotaging Your Career?

    If you're the kind of person who commands attention, admiration, and respect the moment you walk into a meeting or a social function, you're the very example of what's known as executive presence. Some people seem to have been born with that combination, but if you weren't one of them, don't be dismayed. Just as you can sharpen the other skills needed to succeed in business, you can enhance your executive presence. It involves...

  • The Gift of Pre-Planning a Funeral

    The idea of planning a funeral is generally not at the top of anyone's "to do" list. It's a job that almost always falls to the spouse, children, or close friend of a deceased. Expressing your preferences or actually making the formal arrangements can truly be a gift to your family and friends. I recently received a devastating call that a dear friend passed away unexpectedly. As personal representative of the estate and a close friend to her children, her daughter asked if...
  • Business Leaders: 2017 Tax Returns Are Most Important in Decades

    The long-term impact of tax reform is highly uncertain, but with last year's passage of the Tax Cuts and Jobs Act, business leaders can be sure of one thing: Your 2017 tax return is likely the most important you've ever filed.

  • Attracting Talented Engineers is Hard, Here's How to Retain Them

    During my career as an engineering team leader, I have hired and managed nearly 50 highly-skilled, technical employees. By implementing a few key management strategies, I have been fortunate to have experienced a 95 percent retention rate. Today, technology plays a critical role in many functions within an organization, making software developers some of the most in-demand workers in the country. Unfortunately, in many cases, there is not enough supply to meet that demand.

  • Intrapreneurship: A Driving Force Within Companies

    "Intrapreneurship," the application of entrepreneurial practices within the confines of large, established corporations, is steadily becoming a commonly-used term. Many of Indiana's largest companies encourage intrapreneurship within their walls. This simply means that taking risks with innovation is encouraged, whether in small teams or individuals. Many companies without the budgets of these big firms are also experimenting with intrapreneurship, some relying upon...

  • Encourage Your Employees to Bring Their Souls to Work

    Employees can be one of the most valuable assets for a company to acquire new foot traffic and keep current customers coming back. That’s why it’s so important for business leaders to constantly find ways to engage their employees so they are happy in their workplace.

  • Game-Changing Financial Resolutions For 2018

    Forty-one percent of Americans will make New Year's resolutions, according to the Statistic Brain Research Institute. And, if 2018 mirrors 2017, losing weight will top the list! But don't neglect your finances. Here are three resolutions that will keep your finances healthy, too. The good news: I’m not talking about making huge revamps. But, over time, implementing these three small changes will have a huge impact on your financial health.

  • The Annual Performance Review: Antiquated or Necessary?

    As people return to work after the holidays, many business leaders are setting plans and strategies for the rest of the new year. The yearly performance review for your employees is likely one of the key items on the list. As many organizations are moving toward a more communicative and open working environment, I wonder if this traditional process is still relevant to the way the workforce is set up? Here are my thoughts on the annual performance review and how we can improve on them...

  • Tax Reform: What It Means For You

    Now that the debate is over and the votes have been taken, tax reform is the new reality. President Trump has signed the "Tax Cuts and Jobs Act," bringing the most sweeping changes to the U.S. tax code in three decades. The Act in its entirety is a whopping 1,097 pages long, which will take some time to digest all of the details of the bill. However, below is a summary of some of the key changes for both individual taxpayers and business owners.

  • Dan Arens is an Indiana-based business growth advisor.

    Business Growth in 2018 and Beyond

    He is a futurist. Actually, John is one heck of a futurist. In the year 1982 he predicted ten major trends that would come true over the next several decades. His predictions were based on past trends and his own detailed quantitative studies of various processes. Let's see what John Naisbitt, the author of MegaTrends, had to say and what others see lying ahead in 2018 and beyond. Naisbitt and his book were on the New York Times bestseller list for two years. His book predicted...

  • Tax Reform And You

    What's significant about 1,097? That's how many pages in the "Tax Cuts and Jobs Act" that President Trump signed in late December 2017. No time to read each page? No worries. Here is a short synopsis of changes that have a high probability of impacting you and your family.

  • A Nonprofit Wish List

    Many children have their lists for Santa, but in some respects, nonprofits should as well. It may seem a bit idealistic, but there are some realistic considerations and expectations that should come as nonprofits look to 2018. Effective and efficient organizations will find clarity on these eight concepts...

  • There's Value in Selling Value

    As the CEO of an advertising, marketing and training agency, I've come to understand the importance in selling your value. Selling your value often takes more thought and time than just figuring out how many hours it will take to perform a task, putting together an estimate and selling the price to a customer. But it's creativity, expertise and knowledge that are really your greatest assets and differentiators. It's those that you should be selling, not price.

  • Turning An Anniversary Into a Year of Giving Back

    When planning Katz, Sapper & Miller’s (KSM) 75th anniversary, we wanted to do more than  celebrate a milestone: we wanted to do something that reflected our philanthropic culture and honored the life of our founder, the late Irv Katz, who was revered as much for his community support as for his legendary advice, counsel, and expertise. Since 2009 KSM has participated in an annual firm-wide day of service, engaging our 400 employees to volunteer at community...

  • Don't Get Lost in Translation When Doing Business Overseas

    As the world becomes smaller, the opportunities for companies to do business overseas get bigger. But accessing other markets demands more than a perfunctory knowledge of geography and a phrase book. Cutting corners can trip up the most well-intentioned efforts.

  • The Importance of Celebrating Small Victories

    Big, audacious goals are important. Most companies put extensive research and strategy into setting annual goals that will guide their workforces throughout the year and serve as the finish line looming on the horizon. And when those goals are achieved, a celebration often follows to thank everyone for their hard work and dedication. But, just as important as the big celebration at the end of a hard fought battle to achieve a major goal is celebrating the small victories along the way.

  • Pursue Your Passions Outside Your Profession

    I love to read. I was a literature major in college. When I was in law school, I was doing a lot of reading, but no novels - just cases. When I graduated from law school, I had to learn once again how to read for pleasure. I found that I needed to make time for reading in order to be the kind of person that I wanted to be. I feel the same way about philanthropy. Here are a few strategies that helped me find the right balance...

  • Does Your Business Have Any 'Broken Windows?'

    You may have heard of the "broken windows" theory, but probably in connection with politics and law enforcement. Former New York City Mayor Rudy Giuliani famously employed this philosophy in the 1990s to clean up his city. How can you apply this to your business?

  • Bitcoin: Hype or Hot Investment?

    Bitcoin, the most widely followed cryptocurrency, had a winning year with a year-to-date return surpassing 1,590 percent! But can those great numbers be sustained? And is the value of cryptocurrencies, in general, headed in a positive direction? Here's a look at the basic facts...

  • The Importance of Strategic Planning

    How many years have you put work-life balance on your list of New Year's resolutions? Every day, I see so many business owners struggle with the same issues: working 60+ hours each week, not being able to remember the last time they had a vacation, and simply feeling like it's up to them to do it all in their business. After working with countless business owners to identify and overcome their challenges, I've realized the most common root cause is a lack of strategic planning.

  • Ali Cudby is the founder of Your Iconic Brand.

    How Telling Your Customers 'No' Can Improve Loyalty

    Business usually try to convert customers into loyalists by giving them what they want. That statement seems obvious... until it's not. Take Milktooth in Indianapolis, for example. The restaurant has become a star of the food scene by telling customers "no." This flies in the face of what most businesses consider to be standard operating procedure. But for Milktooth, saying no is simply good business.

  • Company Culture is #1 to Job Seekers in Indy

    Ten years ago, you wouldn't think that "Naptown" would be known as a national tech hub, but that's exactly the title that Indianapolis is heading towards. Powerhouse companies like Salesforce, Angie's List and Interactive Intelligence have stake in the city, and there are dozens more startups calling the Circle City home. How does company culture factor into the job search, talent retraction and employee retention?

  • 2018 Economic Development Wishes For Indiana

    As we begin a new year, most Hoosiers are filled with hope and optimism for their families. Economic conditions continued to improve in 2017 and the outlook for 2018 is very positive. There is much hard work ahead, but our state's leaders have proven that they can tackle major challenges and look to the future. Here are my top economic development wishes for Indiana as we begin a new year...

  • Look What's Coming: Tax Reform!

    President Trump and Congress are focused on completing a tax bill prior to year-end. Unfortunately, their timing may require quick action to implement a tax strategy in 2017 that can take advantage of the 2018 changes. What's a taxpayer to do?

  • Despite Indy Wins, Economic Improvements Are Needed

    The most unexpected part of the 2022 College Football National Playoff Championship host city announcement was not the winning city itself, it was that the winning city – Indianapolis – was not even required to submit a bid. It was invited to host the championship as part of a no-bid selection process. While this success might be surprising to some, it really shouldn’t be. The fact is, Indianapolis does these big-time sporting events better than any city in the...

  • John McDonald is CEO of ClearObject.

    The New Crossroads: Not Changing What We Do, But How We Do It

    In 1905, an Indianapolis businessman envisioned a better means of testing cars before delivering them to consumers. A circular 3-5 miles long with smooth 100-150 foot-side surfaces would give manufacturers a chance to test cars at sustained speeds and give drivers a chance to learn their limits. The vision of Carl Fisher changed a state and industry forever. Today, we are poised for another industry-disrupting revolution, though this one is not limited to the automotive sector...

  • Dan Arens is an Indiana-based business growth advisor.

    Business Growth: Success or Failure, is How You Perceive It

    There were twin brothers in a small Texas town. They grew up knowing nothing but poverty. One day, their parents were killed instantly in a bus accident. The brothers' condition worsened. At age 17 they separated. Many years later a family member decided to find them for a family reunion. One of the brothers was a wealthy engineer who owned a construction company. He had a wife and three beautiful kids. The other was an alcoholic with no sense of direction for his life.

  • Don't Cheat Yourself or Your Charity When Gifting

    Did you miss last week's "Giving Tuesday?" If you did, it's not too late. But be sure you have a well-thought-out strategy. The right one can provide more to your favorite charity while keeping more in your pocket! It's a win-win for everyone - except the taxman!

  • The Human Side of Digital Transformation: Dealing With The Monkeys in Your Brain

    "It's not the strongest of the species that survives nor the most intelligent that survives. It's the most adaptable to change," said Charles Darwin. Throughout digital transformation discussions with executives (in and outside of IT), one of the most common conversations is the complexity and challenge surrounding change. Bottom line, change is hard, requires knowing yourself and embracing differences to continue growing your business. Are you ready?

  • Proposed Tax Plan Could Hurt Indiana Students

    The proposed changes to our tax codes being considered by the U.S. Congress will negatively impact our regional economic competitiveness by limiting the ability for Hoosiers to earn a college degree. As for our tax code, clearly it is time to think about better ways to manage how and why we tax. But, in the case of the current tax changes under consideration, the sweeping impact to higher education will have a devastating effect to our communities in the long term.

  • Revised Overtime Rule Struck Down - What It Means For Employers

    The revised overtime rule proposed by the Department of Labor under the Obama administration was recently struck down by the same U.S. District Judge who put its implementation on hold in November last year. The rule would have more than doubled - from $23,660 to $47,476 - the minimum annual salary that qualified for the Fair Labor Standards Act's "white collar" exemptions. What does this mean for employers and employees?

  • Is Your Money Safe?

    Should you be worried about your money? One-hundred and forty banks failed in 2009. Seven banks have failed so far in 2017! Are you at risk? The good news is FDIC and SIPC insurance protects us from failures like this - and you likely are already insured!  However, knowing the coverage limitations and restrictions of each can further protect your assets and give you peace of mind! Bank on The FDIC The Federal Deposit Insurance Corporation (FDIC), an independent agency of the U....

  • The Power of Partnerships

    You can't go it alone in tech. All technology companies, regardless of their segment, live in an ecosystem comprised of organisms of varying complexity. More mature companies in established categories can function at the top of the food chain, consuming smaller companies through acquisition, but startups are seldom if ever in a position to gain dominance through acquisition. It’s vital for the success of a startup to be able to play well with others...

  • Four Ways Indiana Has Sharpened Its Position in IoT

    With the number of connected devices expected to reach 28 billion worldwide by 2021, the Internet of Things has changed the way hardware interacts with people and how connections take place. In fact, nearly 16 billion of those connected devices will be related to IoT. Since IoT's global launch, Indiana has evolved into a leader in IoT initiatives...

  • Sign Up For 'my Social Security' - It's a No-Brainer!

    Your current age or status doesn't matter. If you've earned a paycheck at some time in your life, keeping tabs on what the Social Security Administration shows you've earned just makes good sense. But does the thought of waiting in line at the Social Security office make you cringe? Then don't do it! Now there's another option...

  • Increasing Women Leaders in Companies and Associations

    As members of an industry largely populated by male professionals, we see firsthand the need for more diversity. As Katie Culp, president of KSM Location Advisors, noted in a recent blog, diversity leads to better business decisions.

  • Scott Flood is the owner of Scott Flood Writing.

    An Old Marketing Tool With New Power

    Looking for a better way to connect with customers and prospects in this technology-rich, multi-channel environment? Would you think I was crazy if I suggested using a channel that was developed in the early 20th century? That channel is direct mail. And while many of today’s marketers may dismiss it as a quaint relic of days gone by, it’s actually more powerful than ever before. Surprised? If you understand the factors behind the effectiveness of direct mail, you...

  • Simple Compliance With a Complex Law

    An Indiana company is facing a federal class-action lawsuit for failing to comply with a complex law related to hiring. Yet they could have avoided that lawsuit by following three remarkably simple steps. How do you keep your company from being the next target? The law is the Fair Credit Reporting Act, but the lawsuit has nothing to do with granting credit. It's all about how the company used background screening to make a decision about a candidate for employment.

  • The Critical Importance of Shared Vision

    Vision statements and vision exercises - many organizations have them, but do they work? Business literature on the power of vision exists in abundance. But the real challenge about this strategic element is achieving and acting on a truly shared vision. Make no mistake, the power of shared vision moves mountains, and it's worth the required effort. Here are some thoughts to consider.

  • Flexible Spending Account = Money Saved

    How would you like to save on your next pair of glasses or your child's preschool tuition? You don't need a coupon and you won't have to negotiate a deal - all you need is a Flexible Spending Account. Let’s start with the basics: A Flexible Spending Account (FSA) is an employer-sponsored account to which employees can contribute pretax dollars. Contributions are excluded from taxable income and, in addition, not subject to payroll taxes. And when funds are withdrawn for a quali...
  • PR in Plain Sight: Challenging PR's Current Perception Problem

    In the past six months, my colleagues and I have been to various conferences where the topic of public relations has been addressed, and it hasn't been pretty. From the subtle "PR is old school" to the bold "Screw PR" as a standalone presentation slide, there is a general discussion around PR today that - as president of a PR agency - is as frustrating as it is surprisingly validating.

  • Amazon HQ2: How The Indianapolis Region Has Already Won

    This column is not to announce that the Indianapolis metropolitan area has won Amazon's second corporate headquarters - even though it would be incredible news to share with all of you that we beat out 237 other locations for the project. Instead, I want to congratulate the region for coming together as one to pursue a transformative opportunity for its communities and the state.

  • How Will Driverless Cars Shape Our Economy?

    Autonomous cars were relegated to science fiction until fairly recently. Today, the implementation timetable for driverless cars is shrinking as companies race to beat the competition. Research into driverless cars is popping up in Columbus, Bloomington and at IUPUI's Transportation Active Safety Institute, where students are literally test driving the potential for driverless cars. Still, how close are autonomous cars to becoming reality?

  • The Growing Toll of The Opioid Epidemic

    Last week's (i) on Economic Development put the spotlight on Indiana's opioid epidemic and its impact on the economy. What could two people involved in site selection and economic development possibly have to say about this crisis? As it turns out, a lot. Opioid and other drug abuse has a significant impact on Indiana's workforce and, therefore, our economic success.

  • The Amazon Effect: How Big is The Economic Impact?

    Jeff Bezos, CEO of Amazon, increased his net worth by $6.44 billion dollars just by saying a few words. He announced the company's earnings on October 26, 2017, and Amazon stock jumped 8 percent. How are you impacted by the Amazon Effect?

  • Congress Should Act Now to Permanently Repeal The Medical Device Excise Tax

    There's a cloud of uncertainty hanging over one of Indiana's most important employment sectors - the medical device industry. A sales tax on medical devices that has been suspended since 2016 will resume in 2018 unless Congress takes action to repeal it by the end of this year. At a time when technical advancement in the life sciences is at an all-time high, this medical device sales tax threatens to stifle medical advancements, stop new investment, and prevent future job growth.

  • How to Protect Employees During International Travel

    With the rise of technology that allows for instant international communication, companies both large and small have the opportunity to strengthen their business by creating a presence in the global marketplace. While some can simply offer online services from afar, other business partnerships and international expansions involve securing distributors or facilities overseas with face-to-face meetings. These global business opportunities often require employees to work and travel abroad.

  • Dan Arens is an Indiana-based business growth advisor.

    THE Characteristic Which Defines Leadership

    Davy Crockett had it. George Washington had it. Most certainly, Dwight Eisenhower had it. The cowardly lion in The Wizard of Oz really wanted it. What is it? Courage.

  • Housing Trend to Watch: Multigenerational Living

    Multigenerational living, defined as more than two generations living under the same roof, continues to grow in popularity in today's housing market. According to a 2016 Pew Research report, a record 60.6 million Americans lived in multigenerational households in 2014. Generations United explains that means one in six Americans currently lives in a multigenerational household. The trend continues to gain momentum for many reasons...

  • Employer Benefit Enrollment: Trick-or-Treat?

    It's that time of year when goblins ring your doorbell and employer benefit enrollment information pings your mailbox. Employers use these benefits to entice us to join and remain at their companies, but personally owned options may be a better choice. Do you know if your benefits are a trick or a treat? Sometimes, you need to pull off the mask and find out!

  • How the Trucker E-log Law Can Impact Your Company's Cargo

    A long awaited electronic logging device (ELD) rule takes effect Dec. 16, 2017. This new federal rule, years in the making, requires truck operators to use electronic logging devices to record hours they are operating. Paper logs will no longer be kept. Company leaders that depend on their supply chain to run smoothly are encouraged to think now about how to avoid disruption. The new rule has survived numerous legal challenges. The Supreme Court rejected a request to hear arguments...

  • Are you a Social Mediac?

    You won’t find them in the dictionary and spell check doesn’t recognize them. However, I see them every day and have addressed them in workshops and retreats. You may even be one. What is it you may ask? I'm talking about a social mediac. Granted, social mediac is a term coined here, so when it gains traction, remember where you heard it! I can guarantee that we all know one, or may actually be one ourselves. For the point of this discussion...

  • Michael Foit founded Apex in 1998.

    Direct Selling Comes Into a New Age

    A $36 billion U.S. industry is the process of evolution – and the result will mean that both customers and business operators will be protected from the scammers and schemers that too often give that industry a bad name. The direct-selling industry – or what you might know better as the door-to-door-selling industry – is a giant economic engine that grows bigger each year. But it’s also an industry that struggles against a bad reputation perpetuated by a...

  • An Investor's Perspective on the Real Value of Customer Success

    If you are in the tech space in the Midwest, you not only know of Bill Godfrey, but you may have been lucky to reap the benefits of his counsel. He is not merely a substantial investor in SaaS companies in Indiana, but he is also a valued advisor about how to make key early-stage decisions that will impact the success and future valuation of a company. He knows what he knows based, in large part, on his own experience as a software executive at Software Artistry, and then again as...

  • I Lost My Engagement Ring!

    You lose something of value and your first question is "is it covered?" Insurance policies provide a limited amount for such losses, but generally not enough to cover expensive items. To be fully reimbursed, what do you do?   When you purchase a standard homeowners or renters insurance policy, you assume all your personal property is fully protected in the event of a loss. That’s not necessarily true. Items of significant value, as well as any exclusive...

  • A Good 'Space' is About More Than Design

    Spaces Indiana, a competitive design showcase of innovative workspaces in Indiana, recently celebrated five winners from its 2017 pool of candidates, including MOBI, greenlight.guru, Flaherty & Collins, Mimir, and Bradley & Montgomery. These winners were chosen from dozens of forward-thinking, innovative companies who understand that workplace design is critical to realizing success. Attending the Spaces event brought back memories of my first job out of college.

  • Eight Free Ways to Build a Diverse and Inclusive Startup

    It’s easy to avoid investing in diversity and inclusion, especially as a startup founder who’s pulled in dozens of directions. It’s easy to avoid conversations about diversity and inclusion. And it’s downright simple to punt responsibility to the budgets and resources of the tech giants, and hope that the results trickle down to startups. But excuses won’t cut it anymore. Being intentional about diversity and inclusion doesn’t have to cost a dime.

  • Healthcare Marketing Trends in the Fourth Quarter and Beyond

    Healthcare marketing has seen many changes over the last few years. Leading that charge has been the growth of digital tactics in healthcare marketing plans. Digital will continue to grow, and healthcare marketers need to know what else is on the horizon. As 2017’s fourth quarter is looming larger and next year’s marketing plans are hot topics, it’s not too late to look at some of this year’s key hospital marketing trends. I expect that most, if not all, will ...

  • Time Stands Still For No Brand

    We all need to switch things up once in a while—whether it’s changing the paint color in our living room, trying a new kind of food or rearranging our office. It keeps things interesting. It helps us stay current with the times. It broadens our thinking and allows us to better define ourselves. The same goes for a brand. Even the most famous brands in the world periodically change things. Look at the logos for Coca-Cola and Apple through the years and how they’ve ch...

  • (Image courtesy of Bedel Financial Consulting Inc.)

    You Inherited an IRA...Now What?

    Inheriting an IRA can be a blessing.  Dealing with the IRS distribution rules can be a headache. Understanding your options will allow you to avoid unnecessary penalties. If you are the beneficiary of an Individual Retirement Account (IRA) and the IRA owner passes away, what are your options?  In order to avoid immediate payment of income tax, you need to understand the rules and meet the time schedule required by the IRS.

  • How Trump's Tax Plan Could Affect You

    After months of behind-the-scenes discussion and hype, the Trump Administration and GOP leaders have finally released their framework for a major overhaul of the U.S. tax code - the biggest of its kind in more than 30 years. For now, many details remain sketchy and a lot of specifics remain to be worked out. And then there is the likelihood of multiple changes being made when - or even if - the plan starts to move through the legislative process...

  • How IP Helped My Business Thrive, And How It Helps Indiana, Too

    On the reality television series "Shark Tank," venture capitalists like "Mr. Wonderful" are much more eager to invest in companies that have a patent or patent-pending innovation. "Why can't I just go make this myself?" is a question often asked by the "sharks." These savvy businesspeople know that Intellectual Property protections are a necessity for any business hoping to make a profit from an original idea or invention. Without it, they risk...

  • Strong Neighborhoods Are Vital to Economic Progress

    A legislative panel recently discussed the merits of a proposal by State Representative Cherrish Pryor (D-94) that would provide property tax breaks to long-time residents of low-income neighborhoods that are now on the rise. The underlying question seems to be "what can cities do to achieve and maintain diversity in neighborhoods in which the cost of living is rapidly increasing?" This is a question that deserves the recent dialogue afforded to it by the legislative panel.

  • Want More Productive Employees? Provide Financial Literacy Education

    Could the key to improving employee productivity lie in providing the right kind of financial literacy education within your workplace? Studies and recent human resources trends suggest there is a compelling business case for providing financial literacy programs to your employees. However, today's employees also require a different kind of financial literacy education.

  • The Underutilized HSA

    Health Savings Accounts have increased significantly over the last ten years. By law, these accounts are so tax-efficient they may be the best investment vehicle available. Then why are we not maximizing their use? According to America's Health Insurance Plans, the number of participants in HSAs increased from 3.2 million in 2006 to 20.2 million in 2016. Why the HSA craze? Because HSAs pack a triple tax benefit that no other investment account can beat! That said...

  • The Home Stretch: Six Quick Tips to Finish Strong in 2017

    With three-quarters of the year behind us, we've officially entered the final stretch of 2017. With 2018 just around the corner, many companies are feeling the pressure to finish strong. So, it's important to take an assessment of where you are and what you need to do to meet - and exceed - your end-of-the-year goals. Whether you're right on track or falling short of your performance expectations, these quick tips may help ensure you head into the new year with some positive momentum.

  • Finding a Quality Investment Partner to Scale Your Business

    Strong entrepreneurs often find that in order for their companies to continue to grow and scale they need to take on additional capital. Sometimes the additional capital required to grow the company takes the form of an SBA loan from a local bank. Other times it comes from an angel investor or private equity investor who has expressed an interest in investing in the business. Private investment has the potential to catapult the business to new heights, but...

  • Dan Arens is an Indiana-based business growth advisor.

    Business Growth: Changing Your Message

    The blind man was holding a sign near the entrance to a beautiful park. The sign read "I am blind, please help me." An innovative businessman walked by and saw the man had a few dollar bills in his hat. He asked the blind man if he could change the sign. The man said, "Sure, if you think it will help me." The businessman took the sign and wrote a new message on it, returned it, and left. Later that day, the businessman returned to the park and saw that...

  • How Legal Technology Helps Firms Protect Client Data

    Securing that client data is protected is a top priority for law firms, and with the industry shifting toward digital workflows and leveraging legal technology, security is becoming a major concern. The cost of a data breach is staggering, with the average consolidated cost growing from $3.8M to $4.3M from 2015 to 2016. And take for example, DLA Piper's recent ransomware attack that shuttered the firm's day-to-day functionality...

  • Does Politics Impact Your Portfolio?

    Our nation's unprecedented level of political controversy has amplified the fears of many investors. Typically, heightened investor fear equates to increased stock market volatility. But the market is on a record-setting trend... should you be worried? People want to know: "How will the stock market react if President Trump does 'x'?" or "How will it react if Congress doesn’t pass the income tax, estate tax, or healthcare reform?" Everyone is on edge. But is...

  • Lessons Learned Through Another Company's History

    Nearly two years ago, one of our agency’s longtime clients asked us to develop a coffee-table book celebrating their company’s centennial. In bringing that project to fruition, I learned a lot about the company, but learned even more about running a business. The company is Western States Manufacturing, a Cincinnati-area maker of centrifugal devices for the sugar...

  • What Managers Should Ask Themselves When Employees Aren't Performing

    In general, employees want to perform well on behalf of their company - whether it comes from personal drive or wanting to do well as part of the team. If an individual is underperforming in some way, usually there is an underlying cause other than laziness or lack of interest. According to Gallup, managers account for at least 70 percent of variance in employee engagement scores across businesses. This means if an employee is underperforming or under-engaged...

  • Keep Vulnerable Adults Safe From Financial Exploitation

    Every year, we are thoughtfully reminded to pay extra respect to our elderly with the national holiday recognizing Grandparents Day across this country. Whether it's a grandparent, an elderly neighbor or a good friend who gets the extra hug, card or gift, the occasion offers a reminder to check-in on the well-being of that special elderly person in your life. And should serve as a reminder to keep tabs all year-round.

  • How Leaders Can Encourage Organizational Collaboration

    The open office floor plan has become very popular over the past decade, and it really does encourage collaboration among employees. It's also taught people how to hide in the wide open by focusing in on their own space to hold onto some privacy and focus. Those who have worked in a busy office know that you adapt by...

  • Ball Cap, Bottle Cap... Market Cap?

    What size is your market cap? Prudent investors know that company size is an important factor when building a portfolio. Large established companies tend to be more stable and predictable, while small companies with unproven potential can be risky investments. Is your market cap a good fit for you? Confused about market cap? Here's what you need to know...

  • Process Optimization And The Art of Mapmaking - Two Case Studies

    Large or small, businesses contain processes that define how they work. Those processes may be simple or complex, and may or may not be documented and consistent across the organization. During growth and change, processes tend to become more complex in one of two ways: Like pioneers exploring uncharted territory, start-up organizations tend to build processes organically. These methods are rarely documented and evolve quickly with technology and business changes.

  • Ali Cudby is the founder of Your Iconic Brand.

    What Drives Customer Loyalty?

    To drive customer loyalty, a company must first be able to identify its loyal customers. Seems pretty obvious, right? So what's the exact threshold that defines a loyal customer for your business? Recognizing a loyal customer means an opportunity to reward them and reinforce a virtuous cycle of delight and profitability. When companies miss the drivers of loyalty, they can alienate or even lose valuable customer relationships - and that can be an expensive oversight.

  • Scott Flood is the owner of Scott Flood Writing.

    Disagreeing Isn't Inherently Disagreeable

    Most of us have an inherent distaste for conflict. And somewhere along the way, society has reached a conclusion that disagreement is a bad thing. When it comes to business advice and decisions, that conclusion can be deadly. I see two factors that have contributed to the current state of disagreement. One is the national political climate, which is the most polarized I can remember since my father was snarling about those damned hippies. The other is social media, which seems to...

  • Hiring: Damned If You Do...

    Finding and hiring the right employees is already one of the toughest challenges facing today’s employers. And it seems that every time employers devise a strategy to make that process easier, they discover laws and regulations that interfere. Take two of the most common techniques employers use as part of their screening processes...

  • 8 Keys to Team Indy Landing Amazon

    In the economic development world, Amazon's search for a second headquarters (or "HQ2," as the cool kids call it) is sucking up all the oxygen at the water cooler - and with good reason. If the recent eclipse was a generational event in the astronomical world, the same can be said for the Amazon project in economic development circles. Fifty thousand jobs paying $100,000 a year and a $5 billion capital investment? A project of this ilk may not...

  • GIVING Should Increase in The Final Quarter of The Year

    For many retail business, the final quarter of the year can make or break their income statement. For nonprofits, the same period greatly influences their ability to deliver programming, since it's when most of the charitable giving happens. As a result, it's time for every organization to take stock of their plans and opportunities that exist in the coming months.

  • Alternatives to Flying Commercial? Buy Or Lease Your Own Jet

    Corporate and personal aviation has returned for many passengers in the U.S., after being grounded, or at least staled, in the wake of the Great Recession. Rising financial markets, growing corporate earnings, a strong U.S. dollar, and increasing consumer and business confidence are driving demand for private aircraft. Across the country, private aircraft flight hours are up, charter aircraft use is up, and private aircraft inventory is looking better than it did a decade ago.

  • Slowing Down in a Fast Housing Market Can Pay Off

    Convenient, fast, easy. Ordering almost anything on your phone is becoming the norm as the tech and connections on all of our devices gets better and better. But for one of the largest purchases you’ll ever make, it’s time to slow down and make sure you are confident in your financial choices. That’s particularly true with obtaining a mortgage. Research shows that when it comes to establishing roots by buying a home – and taking on a significant...

  • Can You Afford to Play The Odds?

    If you are 65 years old, you have a 70 percent chance of needing long-term care. Can you afford $90,000 per year? If not, you may want to include LTC insurance in your financial plan. Or, you can take the chance of being in the lucky 30 percent!

  • The Value of Hiring The Right Professional Advisor

    In today's world when it is even more important for leaders to focus on core business functions, external professional advisors are increasingly assisting companies with key initiatives and projects. As a result, it is vital for businesses to select the right partner to help them with issues that impact performance. When companies need to make decisions regarding where to expand, consolidate or locate facilities, many corporate leaders engage a site location advisor...

  • Tomorrow's Manufacturing Work Force 'Made in Indy' at JA JobSpark

    Back when today's 8th graders were in kindergarten listening to their teachers read aloud, the story of manufacturing in Indiana looked like anything but a fairy tale. Manufacturing employment had been declining for decades and economic turmoil around the housing crisis pushed the numbers even lower. But a new trend has taken hold over the last eight years. As those kindergarteners grew up, manufacturing in Indianapolis and across the state has grown every year, too...

  • Dan Arens is an Indiana-based business growth advisor.

    Grow Your Business: By Making Things Happen

    There are three kinds of people, as the saying goes; those who WATCH things happen, those who MAKE things happen and those who DON'T KNOW what's happening. Only you can determine which kind of person you want to be. Some individuals would rather watch something happen than participate in any activity and that's okay. Others, whether by happenstance or design, do not have a clue what is going on around them.

  • Dr. Greg Larkin is pictured left and Don Kelso is pictured right.

    Healthcare Access to Deliver Babies Is Disappearing in Rural Indiana

    It's a quiet crisis, but a real one. Increasingly, pregnant women who are part of the 1.4 million Hoosiers living in rural areas face a forbidding truth: despite earnest efforts to maintain a full spectrum of healthcare services, more than 30 Indiana counties today have no obstetric capacity - the specialized medical ability to support childbirth. Further, many counties have birthing centers reduced to no regular access by mothers-to-be for professional prenatal and maternal care.

  • Why The 'Open Office' Isn't a Workplace Strategy

    You've heard it. I've heard it. More and more, good or bad, the term "open office" is poking its head into everyday conversations and professional articles alike. It's often defined as an office trend that stresses collaboration but reduces productivity. And, quite frankly, when results don't meet expectations, the "open office" earns an undesirable reputation. It’s no wonder why. Building an open work environment without...

  • 5 Important Ways Great Leaders Earn Trust And Respect

    Difficult to earn and easily lost, trust and respect are two of the most important characteristics of great leadership. Workers look to their leaders for guidance and behavioral cues that influence the way they react to a given situation. So, the trust a workforce has for the people in charge greatly impacts productivity. In fact, according to the 2017 Society for Human Resource Management Employee Job Satisfaction and Engagement Report, 61 percent of employees said...

  • Culinary And Agritourism Are Indiana's Calling Cards

    Coming off another fabulous Indiana State Fair and as we approach our annual Fall harvest, I am compelled to write about the culinary and agritourism profile of our state. In March of this year, together with the Indiana State Department of Agriculture, we unveiled a culinary and agritourism strategy for Indiana: In my view, agriculture has always been the calling card of Indiana. Now culinary and agritourism are bolstering it further.

  • R U Texting Job Candidates? Here's Why You Should

    The hiring process for job candidates now takes longer than ever, according to a report from Glassdoor Economic Research. The average overall job interview process in the U.S. today takes 22.9 days, compared to roughly 12.5 days just seven years ago. While there are a number of reasons for this increase, including requiring more group panel interviews, background checks and skills tests, one of the biggest delays for recruiters comes at the very onset of the interview process.

  • Is Boat Insurance Necessary?

    According to the 2015 U.S. Boat Registrations Report, more than 70 million people own a boat. Unfortunately, some boaters may not realize the risks of ownership. What if you wipe out a pier at the marina? Or, someone gets injured while onboard? Will you be covered…or not?

  • Wojtowicz is president of Indianapolis-based Cambridge Capital Management Corp., a loan management firm she founded in 1983.

    Work With People You Trust, And Who Know You

    The old phrase "if it looks too good to be true, it probably is" applies to many situations, including small-business financing. Do you want to start a business? If you own a business, is now a good time to expand? Many businesses are doing well right now. The economy shows modest improvement during most quarters. Consumer spending is up, but wages are sluggish. Given all this, you need to look further into the future than...

  • The Dangers of Paying Employees Too Much

    One of the more challenging compensation conversations I have as a consultant is helping clients understand that offering the highest pay isn't always the best option. There are dangers and downsides to "overpaying" people. It's certainly an unpopular sentiment at the neighborhood BBQ (and likely among many who read this article).

  • Benefits Of The 'Somewhere Between 4-40 Hour' Work Week

    Burnout. Retirement. Altered work schedules--so many conversations about this of late. Tim Ferriss of course has his 4-hour work week. If you haven't read the book, (I'd be shocked if you haven't by now), it's worth a quick read. However, as much as it's lovely to consider, I don't really think a 4-hour work week is feasible for most of us--unless we are an ex-POTUS, Brad Pitt or Tim Ferriss. On the other end of the spectrum, we have the 40-hour (or more) work week.

  • Looking Towards The Future: Indy's Faces of Global Trade

    Last week, the Indy Chamber hosted one of the U.S. Chamber of Commerce's top experts on global trade: Derek Gianino, Director of International Policy for the U.S. Chamber, who came to Indianapolis to hear from local employers and promote the national "Faces of Trade" initiative, a campaign to tell the real-life stories of American workers, employers and entrepreneurs who benefit from international business.

  • Millennials: Are You Falling Prey to Mistakes?

    Are you a Millennial? If so, you've probably been blamed for the demise of everything from dinner dates to face-to-face interactions. But, you've got one thing other generations wish they still had - time. Here's how to make the most of your working years. I'm a millennial. So, I understand the appeal of certain financial opportunities. My advice: Don't fall victim to career and financial mistakes that may look like good deals at first glance!

  • Four Ways to Build an Elite Team (On or Off The Field)

    During the past 26 years in business, I've been able to curate some of the most elite working teams -- one of which we're building right here in Indianapolis -- and learned how to manage individuals into becoming more effective as a unit. I also have a passion for youth sports and have taken a team of neighborhood kids to the Little League World Series. From both experiences I've found some major consistencies between business and sports and use those consistently to model teams.

  • 90 Minutes by 2020

    Chicago is the third-biggest city in the United States and more than ten million people live in the Chicagoland metropolitan area. Another seventy-six million people visit the area each year. Chicago is an international hub for commerce, and is a leader in industries like finance, manufacturing, technology, and telecommunications. It boasts the second busiest airport in the world and has one of the largest, most diversified economies in the world.

  • Sparking Early Interest in Indy’s High-Tech Careers

    Across Indianapolis, middle-schoolers are settling into the first weeks of the school year.  As they tackle new lessons and grapple with their daily dose of homework, these students aren’t thinking about their place in Indiana’s future economy.  That’s ok, because state policymakers are increasingly doing so. Keeping an eye on employment trends, it’s clear that Indiana needs a new generation of tech-savvy workers.

  • Direct Primary Care: A Growing Trend

    For a moment, imagine your relationship with your doctor could be more like other professional service relationships. It's hardly a novel concept. For decades that's how it worked... You would visit your doctor, receive your needed care and pay the doctor directly for time and services. We've reached a point now, however, where it seems there are more people who don't remember this than who do.

  • The Unexpected Economic Value of Volunteering

    Everyone knows volunteering is a good thing to do. Volunteers touch lives and make a difference. However, volunteering also provides true economic value. Be proud: Indianapolis ranks 10th among the nation's largest cities for volunteering! Who are these volunteers? The latest "Volunteering in the United States" report by the Bureau of Labor Statistics (February 2016) contains a treasure trove of demographic information about volunteers. Have you ever wondered who volunteers...
  • Scott Flood is the owner of Scott Flood Writing.

    You Want People to Feel, Not Think

    I've seen organizations make a lot of mistakes in marketing communications, but one looms over all of them as the most common with the greatest impact. It's the mistaken belief that the best way to motivate people to a course of action is to make them think. The most successful marketers and salespeople know better. They realize there's a far more effective way to get people to buy your product, use your service, support your cause or even simply listen more...

  • No Red Flags is a Big Red Flag

    If you've requested hundreds of background screenings on candidates and employees and haven't seen any results, it means one of two things: you're hiring angels, or more likely, your background screening provider is dropping the ball. In a recent column, I mentioned that some companies drop the background screening process after they receive no negative reports, because they reason that there’s no need for them to screen.

  • 'What Do You Expect?' is a Good Question to Ask

    What is expected of us in our position within a business or organization? It's a question people tend to ask when they’re first hired or promoted, but not afterward - especially those in an executive or management role. If you want to excel on a personal basis as well as make the company better, it's a good idea to regularly ask others, "what do you expect of me?" And not just your supervisors, but also those under you within the hierarchy.

  • Make Budget Basics Part of College Checklist

    All across the country, college-bound students and their families are running through the move-in day checklist: Sheets and towels? Check. In-room refrigerator? Check. Shower caddy? Check. First-year-away-from-home-budget - Probably not even on the list. It's no secret higher education is an increasingly expensive investment that can affect students' and their families' personal finance, starting with saving for college through to paying off student loans.

  • Your Aging Parent is Ill - Now What?

    If your dad is suddenly hospitalized, who would your mom turn to for help? You? If so, do you understand Medicare, Medicaid, and long-term care policies? The more you know, the less stressful it will be for everyone.

  • The Department of The Navy's Outreach to Indiana Business

    In fiscal year 2016, the Department of the Navy, which includes the U.S. Navy and the U.S. Marine Corps, awarded about $156 million in contracts to small businesses in the state of Indiana. More than $9.2 million of those contracts went to small businesses located within a 50 mile radius of Indianapolis. While the numbers are impressive, we are confident that Hoosier small businesses can play an even bigger role moving forward.

  • The Future is Creative

    We know that many jobs of yesteryear, and even some of yesterday, are changing drastically. And we know the culprit, to a large degree, is advancing technology. Whether its robots, artificial intelligence or automation, technology is changing how humans work. And, while some jobs we humans hold today may be doomed to disappear in the not-too-distant future, history has taught us this doesn’t have to be a bad thing.

  • Dan Arens is an Indiana-based business growth advisor.

    Business Growth Via The Internet of Things

    Former President Ronald Reagan said "I'm from the government, and I'm here to help you." While that phrase might bring a chuckle to some people, it is hardly a laughing matter to others. The same thoughts come to mind with the concept of the Internet of Things. The optimistic view is that it will be a great help to everyone. Pessimists, on the other hand, see it as more of an ever increasing invasion of their privacy. Reality will probably be somewhere in between.

  • Growing Indy's Entrepreneur Ecosystem

    From corporate support for the largest collegiate hackathon in Pennsylvania to engaging with the local technology community through our partnership with Inside INdiana Business on their Town Hall series, we believe innovation is imperative to shaping cities of the future and the next generation of entrepreneurs. During the recent Tech Town Hall at Union 525, it was clear Indiana’s future economic success will be shaped significantly by emerging technology entrepreneurs.

  • Travel Insurance: 3 Things to Know

    Have you ever considered purchasing travel insurance but weren't sure how to begin - or whether it would even be worth having? Fear not! It's actually pretty easy to determine if you need it, as well as obtain it, if you do. It's a matter of knowing the answers to three questions. Travel insurance can be beneficial in many scenarios. For example...

  • How Campus Visits Answered My Questions About College

    As a high schooler looking at colleges I remember one thing clearly: being overwhelmed by the number of choices. It seemed as if there were hundreds of colleges with good programs to pick from. Where do I go? What do I do? Which school is the best for me? As I began the process of sifting through all of these schools, I quickly realized that I needed to find a criteria list. What was I looking for to create my ideal college experience?

  • Benefits of Partnering With a Local PEO

    Exactly how much time does your company spend on HR-related tasks? An infographic shows HR teams, on average, spend over 50 percent of their time on three non-HR-admin areas within a business: meeting with senior staff and business partners, employee relations and engagement, and meeting with employees. This means essentially half the remaining HR staffs' time is being spent on admin-related tasks. More companies are turning to professional employer organizations as a solution.

  • Ali Cudby is the founder of Your Iconic Brand.

    Are You Connecting With Your Customers?

    Picture a high-end jewelry store. Fine jewelry isn't purchased on any regular schedule, so the business doesn't always know when a customer wants to make a new purchase. Let's assume this company offers an incredible in-store experience. They send occasional emails and mailers about sales or special events. But customer outreach at an individual level is left to the sales folks.

  • Annual Checkup Means Healthy Portfolio

    Everyone knows an annual physical is recommended for most adults. Seeing your doctor on a regular basis helps identify potential health problems before they become serious. Your investment portfolio needs an annual checkup, too. Just like your annual physical, a periodic review of your portfolio can help you avoid unpleasant surprises down the road and keep your financial strategy on track. Here are some tips for fine-tuning your financial checkup...

  • Indiana's Potential as a Leader in Healthcare Tech

    The explosive success and high-profile acquisitions of local businesses such as ExactTarget and Interactive Intelligence have put Indiana on the map as a rising hotspot in the tech industry. Thanks to a growing talent base, software-as-a-service innovations and a healthy desire to solve problems, our collection of marketing tech businesses stack up against any state in the Union. Add several other factors and you'll see why Indiana is becoming a leader in health care tech, as well.

  • Why Early Learning Matters For Northern Indiana

    Governor Eric Holcomb recently signed into law more funding for Indiana’s On My Way Pre-K programs, an indicator of the state’s growing support for early childhood education. Fifteen additional counties will be added to the school readiness initiative, including many in northern Indiana. The effect of all this learning and development is nearly invisible to the eye, but the impact on children is immeasurable and often shapes their chances of success in school and life.

  • Up to INDOT Now to Finish What It Started!

    If you were one of the forty-four million people traveling over the 4th of July Holiday, you might have noticed a slight increase in your gas price. If you bought that gas in Indiana, a $.10 increase per gallon in tax went into effect on July 1 because of action by the Indiana General Assembly during their 2017 session.

  • Survey Shows Job Satisfaction High, Compensation Satisfaction Lags

    The good news? Overall U.S. employee job satisfaction continues to rank highly at 89 percent. The not-so-good news? There's a wide gap between those who rate satisfaction with compensation as very important (61 percent) and those who actually feel very satisfied with their current level of compensation (26 percent). This 35 percentage-point difference regarding compensation was the largest gap noted in the...

  • Stock Market: Stay In or Get Out?

    Recently we've enjoyed a bull market with stocks nearing an all-time high. The Standard & Poor 500 Index is up more than 300 percent from its low level of 2009! Investors are asking: Should I be in or out? While some long-term investors are celebrating, others are wondering if they should pull out now before the market takes a nosedive. Does that sound like you? Before you make a hasty exit, you better be prepared to face the potential repercussions!

  • Perspectives: INPower

    • Natural Gas Fuels Financial Stability and Energy Freedom

      The logistics and refuse segments of the economy, in Indiana and across the nation, are increasingly turning to an alternative fuel that helps everyone breathe a little easier – natural gas.  There are a number of benefits of natural gas as a transportation fuel, including its domestic availability, established distribution network, relatively low cost and emissions benefits. And it’s a growing trend in the transportation sector.

    • Avoiding Accidental Franchise Pitfalls

      Most people think they know a “franchise” when they see one—McDonald’s, Subway, 7-Eleven, Anytime Fitness, to name a few. However, there are some franchise relationships that are not so obvious. Many business relationships, including those in manufacturing and distribution, could easily become “accidental” franchises if companies are not careful. 

    • Power Solutions for the Future

      Our world is facing some significant challenges including climate change – and that means our industry is facing some of the biggest technical changes and challenges in our lifetime. These changes have two primary drivers: an evolution of technology with improved performance and improving cost, and a regulatory environment focused on reducing criteria pollutants, CO2, noise, water and other environmental impacts. 

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  • Perspectives: Manufacturing & Logistics

    • NSWC Crane Can Strengthen Indy's Economy

      Roughly 80 miles southwest of Indianapolis, the Naval Surface Warfare Center Crane is home to more than 3,200 personnel - approximately two-thirds of them scientists, engineers and skilled technicians. It's the only naval base not on a coast, a unique operation with a singular focus: Overcoming the technical challenges facing America's military to build a decisive technological advantage over our adversaries. 

    • Don’t let logistics be a barrier to tapping untapped markets

      In August, the RV market report (a survey of some 30 branded RV manufacturing companies) showed the best August on record since 2003. The past few months show 2017 has continued this momentum. 

    • How the Trucker E-log Law Can Impact Your Company's Cargo

      A long awaited electronic logging device (ELD) rule takes effect Dec. 16, 2017. This new federal rule, years in the making, requires truck operators to use electronic logging devices to record hours they are operating. Paper logs will no longer be kept. Company leaders that depend on their supply chain to run smoothly are encouraged to think now about how to avoid disruption. The new rule has survived numerous legal challenges. The Supreme Court rejected a request to hear arguments...

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  • Perspectives: Life Sciences

    • Accelerating Agbioscience Start-Ups in Indiana – It’s Happening Here

      What does it mean when you hear that your food is being disrupted? Innovators and entrepreneurs often use the word “disruption” to connote their meaningful quest to bring new and better ideas to the marketplace.

    • Leveraging IoT for Medical Device Software

      When you hear or read the term IoT, what comes to mind – the Internet of Things, the Indiana Office of Technology, something else, or nothing at all? All these answers are, of course, correct, depending on your perspective.  

    • Enabling University Innovations through Partnerships

      Indiana is intellectually and geographically positioned to be the crossroads of American business. Just as important, our culture of collaboration among the state’s universities and with private-sector partners and foundations further enables that prospect. 

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  • Perspectives: Ag INnovation

    • Rural Nonprofits Lack Planning Expertise

      There have been several efforts targeting the advancement of rural communities and their welfare. However, the nonprofits that play a pivotal role in providing service to these same areas are struggling to operate efficiently. A recent survey conducted puts the focus on their plight. Our firm appealed to over 100 organizations in a 20-county area focused in southeastern Indiana, bordered primarily by Interstates 65 and 70. The results were not surprising.

    • Avoiding Accidental Franchise Pitfalls

      Most people think they know a “franchise” when they see one—McDonald’s, Subway, 7-Eleven, Anytime Fitness, to name a few. However, there are some franchise relationships that are not so obvious. Many business relationships, including those in manufacturing and distribution, could easily become “accidental” franchises if companies are not careful. 

    • Innovate, Collaborate and Take Indiana to the Next Level

      When I think about what makes Indiana so great, many things come to mind: our stellar business climate, our world-class life sciences industry, our cutting-edge technology scene, and our enviable agriculture sector.  

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  • Perspectives: BigWigs & New Gigs

    • Ryan Wagoner

      Profit With a Purpose: The Rise of Social Impact Investing

      Social impact investing is a fast-growing sector driven by investors who want to use private capital to further the public good. This industry provides a unique opportunity for results-oriented social entrepreneurs to invest in businesses, funds and nonprofits with the intention of generating positive, measurable social change alongside financial return. By engaging in impact investing, investors can align their investment portfolios with their philanthropic priorities.

    • Justin Tysdal

      Work-Life Balance And Positive Company Culture? Sign Me Up

      We work to live, not the other way around! But in our 21st century world of sending one last email at 7 p.m., it can often be tricky to find a balance between the two. Historically, companies have not emphasized the importance of a healthy work-life balance enough, but luckily this mindset is shifting.

    • Dr. Geraldine Darrroca

      On-site Clinics: Who Says Healthier Employees Have to Come at a Cost?

      What if I told you there’s a meaningful way to positively impact employee health and wellness while simultaneously driving down the cost of healthcare? Sounds too good to be true, right? This actually is a reality for many employers who’ve taken advantage of opening on-site clinics in the workplace. While capabilities and services vary by clinic, the premise stays the same.

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  • Most Popular Stories

    • Infosys Picks Indy For Training Center, 1K Additional Jobs

      Inside INdiana Business has learned that India-based tech giant Infosys (NYSE: INFY) will house a USA Training Center at the old Indianapolis International Airport site. The plans involve 1,000 new jobs, on top of the company's previous commitment of 2,000 new jobs as part of its downtown technology and innovation hub. Vice President Mike Pence will join Governor Eric Holcomb and others for the official announcement Thursday in Indianapolis.

    • Manufacturer Adding Production in Daviess County

      Florida-based ISOFlex Packaging will Tuesday celebrate the opening of a third production line at its facility in Daviess County. The company, which produces specialty plastic films and bags, will add a small number of jobs as a result. The company has invested more than $4 million into the new production line. The facility originally opened in 2014 following a $25 million investment by Alliance Barrier Films, which was acquired by ISOFlex in January.

    • 'Supercar' Assembly Operation Planned For Purdue

      The England-based manufacturer of a car billed as the fastest street-legal vehicle on the road has selected the Discovery Park District at Purdue University for a showroom and assembly facility. Keating Supercars LLC will produce its first model to be sold in the U.S., the Viperia Berus coupe, which is capable of reaching speeds greater than 230 miles-per-hour. The company is slated to cut the ribbon on the showroom late next month and eventually ramp up production at Purdue to...

    • (Service area map provided by Vectren.)

      What Does Vectren Merger Mean?

      A utility industry observer says he does not think the planned $6 billion merger of Evansville-based Vectren Corp. (NYSE: VVC) and CenterPoint Energy Inc. (NYSE: CNP) will have a major impact in Indiana. Doug Gotham, who serves as director of the State Utility Forecasting Group at Purdue University, also says he is not aware of any recent mergers that have been shut down by Federal Energy Regulatory Commission, a key hurdle that remains to be cleared. CenterPoint says plans...

    • IN3, formerly API, involves major defense, govermental, economic development and academic stakeholders from throughout the state.

      New Name, First Contract For Defense Tech-Focused Institute

      Indiana Innovation Institute, formerly known as the Applied Research Institute, is kicking off a rebranding with the announcement of its first contract. The $2.3 million trusted microelectronics collaboration with Purdue University also includes researchers and personnel from the Crane Naval Surface Warfare Center, Indiana University and the University of Notre Dame. The work involves rapid development of counterfeit-resistant technology that is immune to global attacks.